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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.8
403 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 403 reviews

December 17, 2018

Friendly and efficient I recently traded in my vehicle at Deery Adel and was immediately greeted with a friendly smile. After deciding on the right vehicle for me, the proce More

by egalv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Goertz
Dec 18, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly appreciate your business. Glad that we were able to make the transaction and experience smooth and efficient for you, we strive to meet and exceed our customers expectations. We look forward to working with you in the future from sales to service! Don't hesitate to stop in and say hi when you get your next oil change! Thanks again.

December 13, 2018

Great dealership! Very friendly, helpful & honest! Test drove two cars & was still in and out in less than 2 hours! Felt good about the deal & transaction. Thanks guys! More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, Justin W
Dec 18, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback and five star review! We make the process fast, fun, and efficient, glad that we were able to do that! We greatly appreciate your business and look forward to working with you in the future from sales to service. Please stop in and say hi next time you are due for service!

December 13, 2018

My Ram recall My appointment was scheduled at my convenience and handled on a timely basis. All the recalls were taken care of and I was given information the fuel More

by roamingduo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin W
Dec 18, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the five star review! We greatly value your feedback! We look forward to continuing our relationship with you! Thanks again!

December 12, 2018

Awesome service They got me in quickly and and took care of my Jeep got a new key cut and programmed. I appreciate the speed during my busy day. More

by 4X4MIKEBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J R, Tom Holdiman, Benjamin Holdiman
Dec 18, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for a excellent review and feedback! We continuously strive to exceed customer expectations. Let us know if you need anything in the future from sales to service. Thanks again!

December 10, 2018

General Manager Tom Just to let you know. I was lied to by the service department multiple times and the got kick out of the dealership by Tom because he stated I was pic More

by Jasonshale1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Tom Holdiman
Dec 11, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We strive to please all of our customers. We continuously strive to meet and exceed our customer expectations in both sales and service. We use this as a learning tool for the future. Thank you again for your feedback.

December 09, 2018

Great customer service Great customer service, friendly staff. They will help you find what you want, and make you feel welcome. Had some great conversations with the sales More

by SICKSIX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Holdiman
Dec 11, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We truly appreciate your business. Please reach out with any questions and be sure to stop in and say hi when your in for your first oil change. Congratulations on the new ride!

December 08, 2018

Satisfaction We are happy with what we did in our purchase.. Was good to find a vehicle close to home. With everything we purchased we were able to make good decis More

by Home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, Justin W
Dec 11, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the five star review! We greatly appreciate your business and look forward to working with you in future. Please reach out with any questions from sales to service we are here for you! Enjoy the new vehicle and congratulations!

December 07, 2018

Great customer service all around. Very friendly. Very efficient. Answered all my questions. Very helpfull. Will be back to get my jeep serviced in the future More

by NAMOLISA07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J R, Benjamin Holdiman
Dec 11, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the five star review, we truly appreciate the feedback! We strive to exceed customer expectations from sales to service. Look forward to working with you in the future whether it be sales or service related! Thanks again!

December 04, 2018

Exactly what I want when trading cars My experience at Adel Chrysler was the best I've had with car dealerThey were patient with me, not push. They worked with me to get a good price and More

by Wrcpinequeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin's dad, Steven Shea, Myles Goertz, Benjamin Holdiman
Dec 18, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the awesome review! We truly appreciate your feedback and business. Glad that we were able to make your buying experience the best you've had! Truly means alot to us, glad your enjoying your new car. Please reach out with any questions from sales to service. Be sure to stop in and say hi next time your due for service. Was a pleasure working with you!

December 03, 2018

Great mechanics- horrible management The mechanics do an awesome job. They take care of the vehicle and keep everything up to date. I can't say enough about them. The problem is, de More

by Disappointed customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the management would even speak to me regarding issues the vehicle had prior to purchase
Dec 11, 2018 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We strive to please all of our customers. We are committed to meet and exceed our customer expectations in both sales and service. We will use this as a learning tool for the future. Please feel free to call Jason Ross @ 515-993-4587, so we can work on resolving the issue. Thank you again for your feedback.

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