Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

98 Ram oil change I had my oil changed at Adel Chrysler on my 98 Dodge Ram, which I purchased new. The oil fill exceeded the oil capacity of the engine and I lost oil I had my oil changed at Adel Chrysler on my 98 Dodge Ram, which I purchased new. The oil fill exceeded the oil capacity of the engine and I lost oil pressure in the engine. I called Adel Chrysler and they corrected the issue timely and without charge and no known damage was done to the engine - which has 235,000 miles on it. More

Recall I had an appointment at 8:00 am, to correct a recall, so I dropped off my key fob, in the night drop box, on my way to work then I walked to work. W I had an appointment at 8:00 am, to correct a recall, so I dropped off my key fob, in the night drop box, on my way to work then I walked to work. When I went to pick up my Jeep at the end of the day, they hadn't worked on it. I put the key fob in the drop box, however, failed to put it in an envelope so they didn't work on the car. They said that they thought I was a no show since they didn't have my key, which was still in the drop box. A phone call would have been appreciated when they thought I was a no show. The staff was friendly and apologetic, however, I was a little disappointed that they didn't make one phone call to us. More

Oil change Nothing exceptional, good or bad. I had normal maintenance on my 2015 Charger. I have been buying and servicing my vehicles from Adel Chrysler for o Nothing exceptional, good or bad. I had normal maintenance on my 2015 Charger. I have been buying and servicing my vehicles from Adel Chrysler for over 30 years and quite frankly, I'm going to miss the small town atmosphere when the new owners move it out of Adel. More

van/car issues Anthony did an outstanding job while working on my van and my car worked thru gettin my a loaner nad making sure i only had to make 1 trip Anthony did an outstanding job while working on my van and my car worked thru gettin my a loaner nad making sure i only had to make 1 trip More

Recall Correction Adel Chrysler Ram was easy to deal with. They helped me set a date which allowed them to ensure they had all the necessary parts to correct the proble Adel Chrysler Ram was easy to deal with. They helped me set a date which allowed them to ensure they had all the necessary parts to correct the problem while at the same time accommodatied my needs. My stay in their waiting room was short while they did the work. Thanks for the good service! More

Once Again. My Jeep Grand Cherokee had a very unusual & difficult project to fix after an oil place really messed up my Jeep. Can't say enough "thank you's" to t My Jeep Grand Cherokee had a very unusual & difficult project to fix after an oil place really messed up my Jeep. Can't say enough "thank you's" to the Deery Adel staff for sticking by me & finally fixing a very complex car computer issue! This staff is the BEST!!! More

Very dedicated professionals The repair crew at the Adel/locations work diligently! The repair staff demonstrate a high degree of mechanical proficiency. Anthony the service man The repair crew at the Adel/locations work diligently! The repair staff demonstrate a high degree of mechanical proficiency. Anthony the service manager schedules repair so that the customer minimizes wait time. More

Very accommodating I had scheduled an oil change but ended up having to reschedule due to rain (Jeep with no doors/roof). Anthony was very accommodating and got me resc I had scheduled an oil change but ended up having to reschedule due to rain (Jeep with no doors/roof). Anthony was very accommodating and got me rescheduled with no trouble. The oil change/tire rotation was quick and easy and was finished before I got back from my morning jog. More

Great service and very professional. Did everything they said they would in their time frame they gave me would recommend to my family and friends. Great people and very professional. Did everything they said they would in their time frame they gave me would recommend to my family and friends. Great people More

Taking care of recalls on my 2017 Pacifica. I took my Chrysler Pacifica in to have a couple of recalls taken care of. Friendly and professional staff. They had the work completed and I was out o I took my Chrysler Pacifica in to have a couple of recalls taken care of. Friendly and professional staff. They had the work completed and I was out of there in an hour. More