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Del Chevrolet

Paoli, PA

3.4
304 Reviews

1644 Lancaster Ave.

Paoli, PA

19301

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Showing 304 reviews

February 16, 2022

We found a great used car and the experience up until sale was fantastic. The car was delivered with one key, no mention of only one key in the paperwork anywhere. We asked them to reimburse us for the k More

by mwernovsky
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Collins
Feb 18, 2022 -

Del Chevrolet responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Erin Bauer - e_bauer@delautogroup.com

January 26, 2022

If you want to have to go to the DMV 3 times to get temporary Tags this is the dealer you want to buy at…. I leased a 2021 Chevy Silverado back in August 27th and today 1/25/22 had to go for the 3rd ti More

by Rey G
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Cano
Jan 27, 2022 -

Del Chevrolet responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Erin Bauer - e_bauer@delautogroup.com

November 03, 2021

I took my care for repairs. As far as I know now, the repairs were done right.I gave them a discount coupon. I reminded them of the coupon and was told it would be applied. It wasn't. I got an email a More

by SKANTRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Nov 05, 2021 -

Del Chevrolet responded

Thank you for taking the time to share your recent experience at Del Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Erin Bauer - e_bauer@delautogroup.com

September 30, 2021

Spent $28000.00 for a used 2017 santa fe sport love the car, but its been a month now and not one call see how my experience was from sales man he wasn't even there when i picked it up .I knew this but com More

by john c
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brant
Oct 01, 2021 -

Del Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Erin Bauer - e_bauer@delautogroup.com

Oct 01, 2021 -

john c responded

There response is the same to all bad reviews word for word ,but now they want to talk after all this time and a not so good review now let’s talk no thanks

April 28, 2021

Worst dealership ever, never met such rude dealership manager. We were told that we can use their charging station when they tried to sell their EV to us, and that's one of the main reasons we purchas More

by DavidZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A dealership manager with white shirt
Apr 30, 2021 -

Del Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Erin Bauer - e_bauer@delautogroup.com

November 19, 2020

Purchased a company truck and after THREE months, still NO REGISTRATION!! DON'T WASTE YOUR TIME, MAKE YOUR PURCHASE ANYWHERE, JUST DO NOT GO TO DEL!!! More

by adefalco44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacy
Nov 23, 2020 -

Del Chevrolet responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Erin Bauer - e_bauer@delautogroup.com

February 12, 2019

Bless beyond measure I’m giving DEL CHEVROLET PAOLI a ten star if you’re ever looking to buy new or used car,you won’t regret coming here. Ask for Donald Short More

by Lbeckwith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa Razzi, Donald Short, Sean Bowers, Joe Holbrook
Feb 12, 2019 -

Del Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Audrey Larsen, Customer Care Manager 610-647-9440, audrey@delautogroup.com

December 12, 2018

Great Service We have been doing business with Del Chevrolet for years. At this point we know everybody and it feels like visiting friends when we do business or h More

by RICO3099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bowers
October 04, 2018

great service,honest and quick sevice about 15 years always does a great job at fair prices. very friendly and a good waiting room joe hollbrook great knowledge of repairs and is up More

by johnnyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hutchinson, Sean Bowers, Joe Holbrook
Oct 04, 2018 -

Del Chevrolet responded

Thank you for your amazing review and kind words! We can't tell you how much we appreciate your customer loyalty! We can't wait to see you again. Sincerely, Audrey Larsen, Customer Care Manager 610-647-9440, audrey@delautogroup.com

October 01, 2018

Awesome service The service department is always friendly and they let you know everything you need before doing anything. They will find the best price and give you More

by bfeimster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Holbrook
Oct 04, 2018 -

Del Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Audrey Larsen, Customer Care Manager 610-647-9440, audrey@delautogroup.com

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