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Del Toyota

Thorndale, PA

4.7
6,840 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,840 reviews

June 18, 2025

Great customer service. Very patient and helpful with any questions or concerns, easy and fast process. More

by Jennelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
MASON KARKOSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Del Toyota responded

Thank you for the wonderful review, Jennelle! We're thrilled to hear that you experienced great customer service at Del Toyota and found our team to be patient and helpful. We always strive to make the process easy and efficient for our customers. We look forward to seeing you again soon! Sincerely, Del Toyota Team

June 17, 2025

I had the best experience with everyone at Del. From the time I walked in until the time I walked out I was very pleased with all involved in helping with the purchase of my 4Runner. I could not ha More

by Wscurtiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who assisted with pairing my phone with my new truck
Jun 18, 2025 -

Del Toyota responded

Thank you! We are happy to know you had such a positive experience with our team at Del Toyota during your purchase of the Toyota 4Runner. Your feedback means a lot to us. We appreciate your support and look forward to welcoming you back for your next visit. Sincerely, Del Toyota Team

June 17, 2025

A few days after my car was in Del Toyota for service it had an issue and I needed to get the car towed. We went to our hometown local shop as it was closest to where the car broken down. It was shared that More

by Kennethhild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark in service department.
Jun 18, 2025 -

Del Toyota responded

Thank you for taking the time to share your experience. I’m very sorry to hear that things didn’t go as expected, and I understand how frustrating that must have been. I’ve attempted to reach you by phone and left messages on all three numbers we have on file, as well as a voicemail shortly after the issue occurred. I’d really appreciate the opportunity to connect and discuss this further with you directly. At Del Toyota, we care deeply about our customers and are always looking for ways to improve. Please don’t hesitate to reach out — we’d value the chance to speak with you. — Matt Johnson, Del Toyota

June 16, 2025

I always get great customer service at Del Toyota Detailed notes for suggested or needed service is a must for the busy working person and the email reminders are also great at reminding me i need More

by melpay80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel tracey
Jun 16, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great customer service at Del Toyota. We understand how important it is to stay on top of service needs, and we're glad our detailed notes and email reminders are helpful for your busy schedule. We look forward to seeing you again for your next service appointment! Sincerely, Del Toyota Team

June 14, 2025

I had a great easy experience at Dell Toyota for my 5k check up. Love the videos, great communication. I never feel like I'm getting up-sold. They make recommendations, and I can decide if I want to spen More

by j8close
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Del Toyota for your 5k check-up. Our team prides itself on clear communication and providing recommendations without pressure. We appreciate your kind words about our friendly staff and look forward to seeing you again for your next service! Sincerely, Del Toyota Team

June 13, 2025

Courteous, prompt, and professional service. Del went the extra mile in my case. Another business made a mistake and Del corrected it gratis. I was amazed and grateful! More

by dksboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Beury
Jun 13, 2025 -

Del Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Del Toyota and that we could go the extra mile for you. Your gratitude means a lot to us, and we’re always here to help. We look forward to seeing you again soon! Sincerely, Del Toyota Team

June 13, 2025

Del Toyota is thorough, and professional. I fell like my Toyota was cared for while in for service. More

by Tonypellegrini680
Recommend Dealer
Yes
Jun 13, 2025 -

Del Toyota responded

Thank you for your kind words, Tony! We're thrilled to hear that you felt your Toyota was well cared for during your service at Del Toyota. Our team is dedicated to providing thorough and professional service to all of our customers. We look forward to seeing you again next time! Sincerely, Del Toyota Team

June 12, 2025

Enjoyable experience, very professional and knowledgeable. This is the 2nd vehicle we have purchased in the last year and will definitely return. More

by mwn881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Del Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had an enjoyable experience at Del Toyota and appreciate your trust in us for your vehicle purchases. We look forward to welcoming you back for your next visit! Sincerely, Del Toyota Team

June 12, 2025

The salesman, Steve Heinz was friendly, knowledgeable and answered all my questions without haggling over price or pressure. I test drove a Corolla and a Tacoma. I haven’t bought a new car in almost 20 More

by JC446
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear about your great experience with Steve at Del Toyota. It's fantastic that you enjoyed test driving both the Corolla and Tacoma, and we're glad we could assist you with your decision. We appreciate your business and hope you love your new Tacoma. Come see us again for any future needs! Sincerely, Del Toyota Team

June 11, 2025

Overall I had a great experience working with Steve. The Del team went above and beyond. More

by britton.mcmanus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Del Toyota responded

Thank you for your wonderful review, Britton! We're thrilled to hear that you had a great experience with Steve and our Del Toyota team. We always strive to go above and beyond for our customers. We hope to see you again soon! Sincerely, Del Toyota Team