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Del Toyota

Thorndale, PA

4.7
6,788 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,788 reviews

October 17, 2019

Great experience and great service I haven't purchased/leased a car in a while and was dreading about visiting a dealer and taking hours on a truck I knew I wanted. That wasn't the case More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Derek Thrailkill
Oct 20, 2019 -

Del Toyota responded

Thank you so much for this lovely review, Jack! We feel so grateful that you chose to come to our dealership. Until next time, have a great day! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 17, 2019

Making life easier The service department is easy to deal with. They have great customer service skills and they stay very close to their schedule. I know that it’s a More

by SUECEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 20, 2019 -

Del Toyota responded

Thank you for sharing your feedback. Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 17, 2019

Quick professional and first rate. My experience with del toyota was excellent. We agreed on a price via email and when we arrived the vehicle was ready to go. More importantly there wa More

by bobhopp125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Ben Gomez
Oct 20, 2019 -

Del Toyota responded

Bob, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Del Toyota. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 17, 2019

Took too long Over 2 hrs for 5k service and inspection. And I had to check at the desk because I saw my car back in the drop off bay! More

by MATHDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Oct 20, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 16, 2019

Best experience! Love the fact That Miguel did everything he could for me to leave happy from here . Best experience ever ! It's amazing to see a dealership where co w More

by THEJOCELYN818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Oct 17, 2019 -

Del Toyota responded

Hello Jocelyn and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Miguel was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 16, 2019

Smooth transaction, Connor and Del Toyota team are Top Notch Came from all the way from Michigan close the deal and cannot express how helpful and professional Connor and the Del Toyota team was facilitating the More

by revovisions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Oct 17, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 16, 2019

Steve was great Very easy process. I was in and out . Steve was awesome . I was in and out in less than 2 hours. I would definitely recommend Del Toyota More

by K from Lancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Del Toyota responded

K, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 15, 2019

Very helpful with an odd repair need The whistling situation in the driver door was not easy to diagnose, but the service staff promptly figured it out and quickly resolved the issue. I w More

by GEMMANUEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 15, 2019 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 15, 2019

Great! Rizk, Ken and Angel were very professional and helpful. We ended up traveling pretty far and staying past closing before all said and done. My husban More

by Stacey Fetterolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Amr Rizk
Oct 15, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 15, 2019

Service and inspection Very good and responsible service qualified personnel and friendly support. I liked suggestions and recommendations very professional. My car is nine More

by Yefim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 15, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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