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Del Toyota

Thorndale, PA

4.7
6,819 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,819 reviews

August 15, 2019

Awesome Miguel took care of the sales process smoothly, he is patient and cool headed person tries to give the best shopping process. Would recommend del toya More

by SKPRAVEEN.TEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 14, 2019

Excellent service I get excellent service at Del. Pat Solomon is an excellent service manager and has gone above and beyond in taking care of my four cars. i have been More

by D.cordivari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Aug 19, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Pat is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 14, 2019

Quick It didn't take long, and everyone was nice. No problems. Please make sure that both TVs in the waiting area are not showing the same show. I had to More

by TOOTSFOLKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 19, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 14, 2019

Love my service team They always get me taken care of and help out with my schedule to ensure I keep up with service along with heads up on upcoming needs for my 4Runner. More

by Reds81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Aug 19, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 14, 2019

5th Car i bought at Del, and it only keeps getting better, My third car purchase with Nick Abbatista.He works for his clients to get the best deal. We reviewed my options at this time with buying my leased ca More

by Vince.Cavacini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Aug 19, 2019 -

Del Toyota responded

Vince, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 13, 2019

Was good They help me out with my credit bring bad and really worked with me I really appreciate the help from del Toyota had me out and in a new car More

by mosesgoodwin9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause
Aug 19, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2019

Who wants to hear their brakes squeaking? Got front brakes done. within two days they were squeaking. took the car back told them the front brakes were squeaking. claimed I needed back brak More

by Sha0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Domonic
Aug 19, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2019

Very nice experience!!! He was very nice and super patient. He answered all our crazy questions. Super detailed while describing car features. Made buying my first car a grea More

by ATRINA86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Boorse
Aug 19, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2019

Great service and fast repair. I was given a clean loaner car while my car was fixed. I chose their service plan when I bought my Toyota Highlander there. It was worth every penny More

by TOMHARHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Aug 19, 2019 -

Del Toyota responded

Tom, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2019

Quick and easy It’s so nice to just simply pull my vehicle into the service entrance, leave the key, take a slip and give that to a waiting service member at their d More

by WOLFSONTRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Nick Abbattista
Aug 12, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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