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Del Toyota

Thorndale, PA

4.7
6,836 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,836 reviews

May 19, 2019

New tundra The price was right and you only dealt with one salesman not 5 . Very personalized service. Work with you to get the price and payment that was right More

by Mjl0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin, Ken Tran, Angel Lewis
May 19, 2019 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 19, 2019

Great experience Amazing selection and prices! Nikki and Adrian were so helpful and did not pressure us at all. It’s the first time I have shopped at Del Toyota and I More

by GC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty
May 21, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2019

Fantastic experience! Adrian was an absolute pleasure to work with. He listened to what we wanted and was able to get us into the car we wanted at a price we were comfortab More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2019 -

Del Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Adrian and Heather really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2019

Amr Rizk is the Man. Ant and the whole team at Del Toyota were extremely welcoming, helpful, and overall just awesome throughout the whole buying experience. Would highly More

by JBerger87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Amr Rizk
May 19, 2019 -

Del Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2019

Great Experience They had exactly what I was looking for and made the process of buying my new car a very pleasant experience. Abbie, Jim, and Angel were great to work More

by ERW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
May 29, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2019

RAV4 2019 gray Rizk was our salesman... great person and extremely knowledgeable in his job. Couldn’t ask for better salesman. Also, staffs there are very pleasant a More

by ITRAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
May 19, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Rizk on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 17, 2019

Fast and knowledgeable I made the appointment with Derek. I told him what I wanted and how much I wanted to pay. He organized a whole line of cars to show me. When I told hi More

by THISISDAVEGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
May 19, 2019 -

Del Toyota responded

Hi and thank you for this great review! We're happy to hear that Derek took care of you! He is a great asset and we appreciate all that he does. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 17, 2019

Treated Like Family As soon as we arrived at Del Toyota we were treated like family. We met Abbie Hamid as we search the lot for the new 2019 RAV4 Hybrid. He went over th More

by Heiturj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Abbie Hamid
May 19, 2019 -

Del Toyota responded

Thank you for recognizing your experience at Del Toyota. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 16, 2019

Unable to fix problem Couldn't accurately diagnose my problem. I brought it in to fix my trunk light and Wiper Delay/park function. Need a CQ1 module to fix wiper delay a More

by Stanley J Zoltek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry
May 16, 2019 -

Del Toyota responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 16, 2019

Starting with Nikki on the internet through Derek on he showroom the experience was top notch. i appreciate the time and patience that every gave me through the decision process. More

by DDOMZALSKI66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
May 19, 2019 -

Del Toyota responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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