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Del Toyota - Service Center

Thorndale, PA

4.4
1,629 Reviews
Call Service Center (610) 383-6200

1,629 Reviews of Del Toyota - Service Center

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July 23, 2025

Del Toyota does an excellent job with sales and service. Thank you for your attention to detail, friendly, helpful, and informative representatives. Great job! More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Del Toyota responded

Thank you so much for your kind words! We at Del Toyota are thrilled to hear that you had a great experience with our sales and service teams. Our representatives strive to provide exceptional service, and it's wonderful to know they made a positive impression. We appreciate your support and look forward to assisting you again in the future! Sincerely, Del Toyota Team

July 22, 2025

Always buy my cars from Del. This is the 6th vehicle I have bought. Jose was very helpful in the recent purchase. More

by RICKRITTER
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 22, 2025 -

Del Toyota responded

Thank you so much for your loyalty and for sharing your positive experience, especially with Jose during your recent purchase. Our team truly appreciates your support and is delighted to hear that you’re happy with your sixth vehicle from Del Toyota. We look forward to serving you again in the future! Sincerely, Del Toyota Team

July 21, 2025

I met and liked the owner and other key people. I bought an Avalon from a private owner who always had it serviced at Del. What permission from the previous owner is required to get a list of serv More

by BILLCNDN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owner & Controller
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Jul 22, 2025 -

Del Toyota responded

Thank you for your inquiry, Bill! We're glad to hear you had a positive experience and liked our team at Del Toyota. To obtain the service records for your Avalon, you'll need written permission from the previous owner allowing us to share that information with you. We recommend reaching out to them directly to make this request. If you have any further questions or need assistance, feel free to contact us. We’re here to help! Sincerely, Del Toyota Team

July 10, 2025

Very Helpful especially at the Parts department and the person that scheduled the work was nice. More

by merindamalizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names
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Jul 11, 2025 -

Del Toyota responded

Thank you for your kind words, Merinda! We’re thrilled to hear that you had a positive experience with our Parts department and found our team member helpful. At Del Toyota, we strive to provide exceptional service to all of our customers. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

July 05, 2025

Great dealership with very good customer service! Punctual, courteous and very helpful. Waiting area is nice. Wouldn’t mind some outdoor seating as well. More

by chrisr19352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Jul 05, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Del Toyota and appreciated our customer service. Your feedback regarding outdoor seating is valuable, and we will definitely take it into consideration. We look forward to serving you again soon! Sincerely, Del Toyota Team

June 29, 2025

Your service department seems to run rather well. Personable employees! I have a complaint/question though. I purchased 4 new tires recently - buy 3-4th is free (from you) and I know at least one of More

by CHICBOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz (don't know her last name)
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Jun 30, 2025 -

Del Toyota responded

Thank you for your kind words about our service team — we really appreciate it! Regarding your tire question, yes, you absolutely could have kept the tire as an extra. I’ll have someone check to see if it’s still here. If we’re able to locate it, we’ll reach out to you. It’s possible it may have already been scrapped, but we’ll do our best to find it. Thanks again for reaching out! Sincerely, Del Toyota Team

June 28, 2025

The second salesperson didn't know much about the car. The next day she forgot the car I looked at. She didn't reply to my last email. The first one I spoke to gave me flase information multiple times. I More

by tpingue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
.hhhhhhhhh
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Jun 28, 2025 -

Del Toyota responded

Thank you for sharing your experience. We understand your concerns regarding the communication during your sales and service interactions. At Del Toyota, we aim to provide clear guidance and a supportive environment for all customers. Your feedback is appreciated and will be shared with our team for internal review. If you’d like to discuss your visit further, please feel free to reach out directly. Your satisfaction is important to us. Sincerely, Del Toyota Team

June 24, 2025

Excellent service and very honest and punctual. Will buy a car there again one day. More

by KBERK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and that our honesty and punctuality made a positive impression. We look forward to assisting you again at Del Toyota when you're ready to buy your next car. We appreciate your support! Sincerely, Del Toyota Team

June 24, 2025

Very thorough with care of my car for inspection and oil change! Would definitely recommend for servicing More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Del Toyota responded

Thank you for your wonderful review! We appreciate your feedback on the thorough care we provided during your car's inspection and oil change. At Del Toyota, we strive to ensure our customers receive the best service possible. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

June 22, 2025

We were impressed with their extreme professionalism. The dealership kept us informed about the issues with our car and repaired it quickly. More

by LINAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you were impressed with the professionalism at Del Toyota and that we could keep you informed throughout the repair process. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to seeing you again for any future needs! Sincerely, Del Toyota Team

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