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Del Toyota - Service Center

Thorndale, PA

4.4
1,661 Reviews
Call Service Center (610) 383-6200

1,661 Reviews of Del Toyota - Service Center

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September 20, 2025

Del Toyota excels in the sales and service of my automobiles. I appreciate their continuous excellent service. Thank you! More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Fryer, Shawn Krause, Nick Abbattista
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Sep 21, 2025 -

Del Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about the sales and service at Del Toyota. It’s our pleasure to provide you with excellent service, and we look forward to assisting you again in the future. Safe travels! Sincerely, Del Toyota Team

September 18, 2025

I had my standard service for inspection and oil change. Scheduling was easy and service was performed in a timely fashion. More

by LARSON6_PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Del Toyota responded

Thank you for your review, Larson! We're thrilled to hear that your standard service for inspection and oil change went smoothly and efficiently at Del Toyota. Our team strives to provide convenient scheduling and timely service, and your feedback confirms our efforts. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 18, 2025

Very efficient service. / shane was very knowledgeable about what I needed. He took care of it and no time and I was very satisfied.! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHANE
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Sep 19, 2025 -

Del Toyota responded

Thank you for your wonderful feedback, James! We’re pleased to hear that Shane provided you with efficient service and was able to meet your needs quickly. Your satisfaction is our top priority at Del Toyota. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 15, 2025

Efficient, professional, reliable, timely, thorough, convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick. More

by kendalls6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Del Toyota responded

Thank you for your positive review! We at Del Toyota are thrilled to hear about your excellent experience with us. It’s great to know that you found our service to be efficient and affordable. We truly appreciate your feedback and hope to see you again soon! Sincerely, Del Toyota Team

September 14, 2025

Susan was excellent! She kept me informed of the mechanic's recommendations and explained what the recommendations entailed and informed me when the vehicle was ready. I More

by pricejb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
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Sep 15, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Del Toyota. We're glad that our team, especially Susan, provided you with clear communication and guidance regarding your vehicle's needs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

September 12, 2025

Very pleased with the response and pleasant communication I have experience. Susan has been thorough with excellent knowledge and she cares. More

by ROBERTFLEMING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Del Toyota responded

Thank you for your kind word, Robert! We're thrilled to hear that you had a great experience with Susan at Del Toyota. Her thoroughness and care for our customers are truly appreciated. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

September 12, 2025

Efficient, professional, reliable, timely, thorough, convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick. More

by keeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Del Toyota responded

Thank you for the fantastic review, Keeza! We're thrilled to know you had an efficient and hassle-free experience at Del Toyota. Your kind words about our professionalism and reliability mean a lot to us. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 12, 2025

I had an issue that was resolved at a tio management level. Be careful. Overall satisfied More

by THOMASEELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Del Toyota responded

Thank you for sharing your experience with us, Thomas. It's great to hear that your issue was resolved and that you were satisfied with the service overall. At Del Toyota, we strive to ensure excellent service for all our customers. If you have any further concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Del Toyota Team

September 09, 2025

I was there to fix my emergency brake sensor. They charged me $1,090 and told me that would fix my problem. When I picked up my car, it still had the same problem. I took it back and they told me More

by rosa08101995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Del Toyota responded

We understand your frustration and appreciate the opportunity to clarify. As soon as our team discovered that the root cause of your concern involved underlying body damage, we explained that this repair would require a body shop. Unfortunately, that was only evident after we replaced and programmed the sensor. The impact not only caused hidden body damage but also left the sensor itself faulty, which is why replacement was necessary. While the body damage prevented the new sensor from fully resolving the issue, we have already offered to reprogram it for you at no additional cost once those body repairs are completed. We truly regret the inconvenience you experienced and the time your vehicle was down, and we remain committed to helping you get this resolved. Sincerely, Del Toyota Team

September 09, 2025

Service and communication great, valet no show, I had to wonder the lot to find car. More

by jathomas34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan
Report | Print
Sep 12, 2025 -

Del Toyota responded

Thank you for your feedback and for recognizing our service and communication. We sincerely apologize for the inconvenience you experienced with valet not being available and having to locate your vehicle on your own. That’s not the experience we want for our guests, and we’ll be addressing this with our team to ensure it doesn’t happen again. We appreciate your understanding and the chance to improve. Sincerely, Del Toyota Team

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