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Del Toyota - Service Center

Thorndale, PA

4.4
1,610 Reviews

1,610 Reviews of Del Toyota - Service Center

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January 19, 2020

This place is awesome! Service area is Always clean and stocked with some kind of refreshments .. I went to get an oil change and they were grilling hot dogs lol and the friendly staff def makes your wait More

by PRETTYBROWN692
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 20, 2020 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 19, 2020

Respect loyalty! I find them honest and always going the extra mile for us. Couldn’t be happier. Very friendly and often throwing some extra service for free. More

by ADAM.C.UDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Jan 20, 2020 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 19, 2020

Dependable and good work But your Oil changes r way too high !! I will be changing my oil myself from now on! I can do it for under $25 your prices are way too hi for oil change More

by foreman24
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 20, 2020 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2020

Scheduling is convenient, timely, staff knowledgeable and courteous. Work done was up to my standards with no complaints. Second vehicle purchased here. I will be back. More

by JOANNELLER
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 17, 2020 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2020

Your dealership is a good one I really enjoy bringing my track there. I know it will be done Wright the first time. Great Dealership More

by CARLEEDBJR
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat & Jerry, Abbie Hamid, Amr Rizk, Mike Naegele, Kimberly Smith
Jan 16, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2020

When I call for an appointment, I always reach my intended department pleasantly and promptly. I am always able to make an appointment that works with my calendar. The work is always done correctl More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 16, 2020 -

Del Toyota responded

Thanks for your perfect review, Barbara! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 14, 2020

Went in for scheduled maintenance, got in and out quick. Didn’t have to wait long. Everything was great. I will be back. Thanks again. More

by NOEMILOPEZ425
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 14, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 14, 2020

Great dealership. We have bought two cars in the past year thanks to their service, dedication and customer service. I recommend everyone to go there for a car. More

by RE3WEAVER
Recommend Dealer
Yes
Employees Worked With
Don Romanek, Chelsea Cirino
Jan 14, 2020 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 12, 2020

Thank you for your help with our service. Courteous and prompt service. Mike was super helpful. We will be back for our next service. Thanks More

by RUTHANNE.MONTELEONE
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 13, 2020 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 09, 2020

It was very easy to get an appointment at a time I needed. The staff was very friendly from beginning to end. Very nice environment to sit and wait in. Overall great service More

by BRINKSMOM88
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Jan 09, 2020 -

Del Toyota responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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