Back

Del Toyota - Service Center

Thorndale, PA

4.4
1,606 Reviews

1,606 Reviews of Del Toyota - Service Center

Sort by
December 13, 2019

Smooth experience This is not the first time I had leased a vehicle but now the second time. This time the experience was not with my husband just by myself. There was More

by GLADFELTERJENNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And another young gentleman named Jimmy , Shawn Krause
Dec 14, 2019 -

Del Toyota responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

good fast service, they did a fast job changing to snow tires and wheel alignment. it was just minor servjce, but they did a good job. the car rides smoothly. More

by ANDY72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Dec 12, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Excellent and efficient. I have dealt with Del Toyota in Thorndale for over 4 years. I have always been satisfied. They have serviced 3 Toyotas for me satisfactorily. More

by RANDLEJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 13, 2019 -

Del Toyota responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Awesome The service staff greeted me imedately and were very concerned about my time and repairing my vehicle right the first time and making the most of the More

by MARKSCLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenici Sala Frank Artetio and Scott Stiletto, Mike Naegele
Dec 13, 2019 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Quick, good waiting area , nice people to deal with. I ate a donut and the last time I had a donut was the last service visit! More

by PEDRO41404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 13, 2019 -

Del Toyota responded

Pedro, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Accepted Appointment. Won’t provide service Made an appointment to complete service already paid for but could not be previously completed. They accepted an appointment, and after driving for o More

by NotHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Dec 13, 2019 -

Del Toyota responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 10, 2019

1st class service The service team at Del works to ensure your car receives only the work it needs to keep it in top performing shape at the lowest cost. More

by Faith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service, Mike Naegele
Dec 11, 2019 -

Del Toyota responded

Faith, thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 08, 2019

Best sevice department I've been to! I've dealt with multiple dealership service departments and this will be my last. I havent had a service department as friendly and quick as I had her More

by 2time toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Fitzpatrick, Mike Naegele
Dec 08, 2019 -

Del Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 06, 2019

Poor service I bought a truck on 11/05/19 and the check engine light came on the next day. So I took it back and they told me it was some flap in the gas tank. So More

by SAMSTREET9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack
Dec 07, 2019 -

Del Toyota responded

we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 06, 2019

Quality I have been a loyal customer for close to 10 years. I know when l come to Del l will be provided with great honest service which you don’t get from mo More

by RMCLUCAS1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry and Brent
Dec 07, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
109
...