Del Toyota - Service Center

My preferred dealership Recently switched from another local Toyota dealership to Del Toyota after an overall disappointing experience we needed to find a place we could trus Recently switched from another local Toyota dealership to Del Toyota after an overall disappointing experience we needed to find a place we could trust to take care of our 2017 Sienna. The first thing they did was to inspect the car and update all the records ( including service) the other dealership failed to keep up with ( we are talking about a car bought brand new !) After sorting out the car’s file, they service our car twice for free so it could be up to date with Toyota’s service schedule. I now take the Sienna regularly to them for service and could not be happier. Mike, the service director, always comes to me personally afterward to keep me posted on the work they just performed. The service crew is really helpful they always give me tips and learn more about the car and I like the diversity of the personnel and the wide range of age. I do not like a dealership where everyone is young because it means they don’t have employees loyalty. Finally, the showroom always has a few one-offs custom vehicles that set them apart from the rest and will entertain you while you wait in the super nice waiting area with a fireplace in the winter! More

terrible service The alignment that I paid for was not not done (or not done correctly). I was advised to have rust removed from the break pads/rotors, only to read t The alignment that I paid for was not not done (or not done correctly). I was advised to have rust removed from the break pads/rotors, only to read the next day that rust in the pads/rotors is customary and wears away with normal usage (this cost 300+). I have been busy so have not had an opportunity to call the dealership manager - which I will do. A terrible experience. More

Great Service Experience Jack is always super helpful and always willing to go above and beyond. I can't thank him enough for always giving me a great experience, keeping me i Jack is always super helpful and always willing to go above and beyond. I can't thank him enough for always giving me a great experience, keeping me informed, and always willing to answer any questions I may have. Thank you!! More

New car warranty I'm very particular about my cars. I deal with Pat in service and she knows the way I feel about my cars so she dedicated her best mechanic to work I'm very particular about my cars. I deal with Pat in service and she knows the way I feel about my cars so she dedicated her best mechanic to work on my vehicles which I appreciate I've been a long-term customer of DEL and have purchased at least 10 cars from them and they do all the service on my cars More

Great Everybody so nice, all needs assessed, ride home great, good personal interactions. Love your donuts,.Love your magazine for coffee is good everybody Everybody so nice, all needs assessed, ride home great, good personal interactions. Love your donuts,.Love your magazine for coffee is good everybody is great to work with thank you very much More

Excellent experience Had a problem with the passenger side sliding door on my Siena. Del Toyota quickly diagnosed the cause of the problem replaced the necessary parts an Had a problem with the passenger side sliding door on my Siena. Del Toyota quickly diagnosed the cause of the problem replaced the necessary parts and now the door works like new. More

Excellent Consideration and speed o f service Mark has been an excellent communicator and does not put any undue pressure on me. The wait period has been reasonable over the last number of years Mark has been an excellent communicator and does not put any undue pressure on me. The wait period has been reasonable over the last number of years that I have been coming. I really appreciate the good care that has been shown for me and my car! More

Quick and easy. Painless. Inspection done by time requested. No issues found. Shuttle service is a plus. Drive up service garage is nice. Easy in and easy out. Will return. Inspection done by time requested. No issues found. Shuttle service is a plus. Drive up service garage is nice. Easy in and easy out. Will return. More

good folks so far so good with my venture to the OTHER most popular brand originating from Japan..product is what i expected so far ..while back for a WE OWE ite so far so good with my venture to the OTHER most popular brand originating from Japan..product is what i expected so far ..while back for a WE OWE item installation...the GSM took time to introduce me to THE OWNER JACK DEL..whom I also had a pleasant chat of several minutes..ending with his business card..AND Any problems you need to share..PLEASE CALL ME..I will make myself available to assist you..YOWSERS !!! More

100k maintenance Another great visit to the service department. I was taken at time scheduled and all work was finished and done to my satisfaction in a very short pe Another great visit to the service department. I was taken at time scheduled and all work was finished and done to my satisfaction in a very short period of time! More