Back

Del Toyota - Service Center

Thorndale, PA

4.4
1,620 Reviews

1,620 Reviews of Del Toyota - Service Center

Sort by
June 11, 2019

Nice and quick. You guys need to begin washing and cleaning the interior. I switched from Lexus to Toyota and will probably switch back in two yrs because of their More

by Bearman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Mike Naegele
Jun 12, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2019

Very happy Dealt with Jerry on recall for my frs great experience was very helpful and pleasant the whole time. Would definitely recommend others to your dealers More

by Jac923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Mike Naegele
Jun 11, 2019 -

Del Toyota responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. It was our pleasure doing business with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

Toyotacare & Inspection appt I’ve never had any problems with Del. I’m in-and-our quickly, the waiting area is comfortable, and the work/service is top-notch. More

by Shawn B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 11, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us, Shawn. I am happy to hear that you were pleased with our customer service and facilities. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

Happy repeat customer!! Del takes good care of my car. It’s almost a year old and I just love everything about it! Including the service I received. This is my second RAV4 More

by INFERRARO1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 11, 2019 -

Del Toyota responded

We love hearing from our happy customers so thank you for taking the time to write this glowing feedback. Please remember that we're always here to assist you with any future vehicle needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 06, 2019

Good service So far I've always been happy and satisfied with our service we get at Del Toyota. Keep up the good work. What might get me bothered is in the last mo More

by RAMON71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 06, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

I was blown away by whole experience at Del Toyota ! I have a 2009 Tacoma that I bought used with 64000 miles on it. Developed a vibration in the driveline at about 95000 Miles. I did some research onlin More

by PVR464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bomberger and Master Mechanic Mark . I hope I got the names right!
Jun 06, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

No problems or issues Worked with Domenic S He was very helpful and a pleasure to deal with. Needed to replace the drivers side mirror on my vehicle . He helped order t More

by ps5666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Saia
Jun 06, 2019 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

Service work Brent did an excellent job on my truck. He explained in great detail all that was needed and how the work would be performed. He even finished the w More

by Rsiegf01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Murray
Jun 06, 2019 -

Del Toyota responded

Thanks for your outstanding feedback! I'm very happy to hear that Brent was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

Best TOYOTA service in area I drive out to Del for service from West Chester because this dealership is best in service, price and ease of scheduling appointment times. Low turno More

by ANNEDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Jun 05, 2019 -

Del Toyota responded

Anne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 03, 2019

Very good They are always polite, very good service facilities are always clean salesmen are very nice and the service people always very helpful people at the More

by Joanne123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry
Jun 04, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
126
...