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Del Toyota - Service Center

Thorndale, PA

4.4
1,620 Reviews

1,620 Reviews of Del Toyota - Service Center

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May 06, 2019

Courteous I called in the morning and I was told to drop it off in an hour and a shuttle would take me home..very courteous More

by VJSHRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2019

Great company 👍, always ready to help you. Great dealership 👍 , honestly I hope that we can get people's to meet tham and see how nice dealership is and how well can run when costumer come fi More

by Dromer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
May 07, 2019 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2019

No fuss service appointment Easy to schedule my appointment . Pleasant wait. Helpful employees. Love my new Toyota Highlander. This is our 6th Toyota from Del in Thorndale. Thank More

by LESLIEWALTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail, Jerry, Mark
May 07, 2019 -

Del Toyota responded

Leslie, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2019

Fast and efficient I’ve been dealing with Del Toyota since the mid 80’s without any negative experiences. I always try to get my appointments first thing Saturday mornin More

by SCSKILES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Stellato, Mark Beury
May 07, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 30, 2019

Usually Great Service Del Toyota usually has great service but recently I have noticed a change. I took my car there a few weeks ago on a Wednesday morning and left it the More

by Cheim2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 01, 2019 -

Del Toyota responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 29, 2019

Toyota Service at Del Del Yoyota has always delivered excellent service to our family . They are very professional in their customer service and consistently provide automo More

by NANCYP172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran
Apr 30, 2019 -

Del Toyota responded

Nancy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 28, 2019

Radio replacement Service was quick and efficient. Didn’t have to wait long at all. I was there for under an hour. Waiting area was extremely clean and offered coffee/w More

by GEEKAY1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 28, 2019 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please do not hesitate to come back again if you need anything else in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 24, 2019

Experts in the service department including my contact perso I appreciate the experience and knowledge that my service representative, Pat, provides me when I need service on my Rave 4. She explains to me the More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 25, 2019 -

Del Toyota responded

Hi Sandy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Pat is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 23, 2019

Always very helpful Great service no complaints They know what they doing Always received great service truly concerned about keeping the customer first Will recomm More

by AF13834603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid
Apr 25, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2019

A+Service Very knowledgeable and helpful staff! I travel almost an hour to go to Dell, even though I have a local dealer. Service was quick and thorough. More

by ROBSTER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 22, 2019 -

Del Toyota responded

We appreciate the kind words, Rob. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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