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Del Toyota - Service Center

Thorndale, PA

4.4
1,627 Reviews

1,627 Reviews of Del Toyota - Service Center

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May 16, 2019

No hassle After having my new truck for a 2 weeks I noticed what looked like scratches on the hood. Turned out to residue from protective covering from factory More

by Jerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
May 16, 2019 -

Del Toyota responded

We appreciate the kind words, Jerb. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 15, 2019

Convenient and nice waiting area with outstanding donuts. The whole process from arrival to departure was smooth and efficient for the yearly inspection of my vehicle. Everyone was friendly and helpful and t More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names.
May 16, 2019 -

Del Toyota responded

Jack, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 14, 2019

Del service is terrific Del does a great job and is reasonably priced they're friendly and more than competent not to mention Fair we've been having our vehicles serviced by More

by KVALENTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Buery
May 16, 2019 -

Del Toyota responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2019

Extremely positive All work was done to my satisfaction. It was done while waiting in a reasonable amount of time and at a fare price. All employees were courteous and More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
May 16, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle, John. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 10, 2019

Inspection n oil change Del Toyota is the best they give you very good service and are very helpful when looking to buy a vehicle and the finance dept is also great. I would More

by GLADFELTERJENNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause
May 13, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 09, 2019

Extremely helpful Everyone was very helpful and friendly can't say enough to thank everyone for the great job and the place is very clean and the coffee was fresh and t More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Saia, Mike Naegele
May 10, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 08, 2019

Highly professional Very professional and friendly service experience. People were very helpful and everything was explained in a way you could understand which is very n More

by WILLIAMBECK666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick, Mike Naegele
May 10, 2019 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 06, 2019

Courteous I called in the morning and I was told to drop it off in an hour and a shuttle would take me home..very courteous More

by VJSHRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2019

No fuss service appointment Easy to schedule my appointment . Pleasant wait. Helpful employees. Love my new Toyota Highlander. This is our 6th Toyota from Del in Thorndale. Thank More

by LESLIEWALTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail, Jerry, Mark
May 07, 2019 -

Del Toyota responded

Leslie, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 05, 2019

Great company 👍, always ready to help you. Great dealership 👍 , honestly I hope that we can get people's to meet tham and see how nice dealership is and how well can run when costumer come fi More

by Dromer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
May 07, 2019 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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