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Del Toyota - Service Center

Thorndale, PA

4.4
1,408 Reviews

1,408 Reviews of Del Toyota - Service Center

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March 31, 2018

Totally satisfactory. I’ve always found Del Toyota’s service department to be very honest in their recommendations for service and never pushy. They’re also prompt and cour More

by JALLENSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2018

1997 Toyota Camry state inspection They worked with me to keep cost within reason. My car was completed on time. They also provided a loaner car for the day with helped with the logi More

by DONALD.HOUSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinator Mark
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 28, 2018

Awesome Service We brought our RAV4 in for service a very pleasant experience Jack was highly professional and very accommodating to our needs. Very satisfied with o More

by jerbud5307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 12, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 24, 2018

Excellent service. Having my car serviced at Del Toyota for years is excellent. Would not go anywhere else trustworthy and waiting for car to be inspected they get you More

by gloriaalthouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I had service and her name is Pat.not sure of her last name but I always go to her. Up front and honest and that is all that matters.
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 23, 2018

Very good service and knowledgeable Very satisfied with my experience over all!!! The employees were very friendly and very helpful and I would definitely recommend this dealership to fa More

by SGREEN348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service department
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 23, 2018

Great recall and service experience From the first day that I scheduled my rust recall appointment with Pat at Del Toyota my whole entire experience was efficient and actually very plea More

by ROBBIE.SHARP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in service
Jul 12, 2018 -

Del Toyota responded

Robbie, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 21, 2018

Waited and waited I spent over 2 1/2 hours for an oil change. I was scheduled to be there from 9:30-11:00am. I arrived 20 minutes prior to my appointment and left well More

by Waited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 19, 2018

The best car dealer! Every time I bring my car to this dealer, I am never disappointed. They take me on time and they are finished when they say they will be finished. T More

by KATHY12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Fitzpatrick
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 16, 2018

Very good Se me hizo muy fácil tener mi propio auto y lo mejor es 0 millas, la atención es muy buena y háblan español. Mis amigos me recomendaron este lugar, y More

by Camilora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Gracias por sus comentarios. Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 14, 2018

Efficient and fair prices I have been taking my vehicles to Del Toyota for the last ten years and they have always been accommodating, helpful, and fair. I would recommend thei More

by SMELTERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

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