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Del Toyota - Service Center

Thorndale, PA

4.4
1,594 Reviews

1,594 Reviews of Del Toyota - Service Center

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September 18, 2023

Service center replaced my brakes and the brakes are still making lots of noise. Took the car back to dealer two times to fix the problem and the problem still isn’t resolved even though I paid more mon More

by atbratch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

As always Jack Del dealership is awesome. The service and the staff work very hard to give customers a great experience! More

by SHILOHSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Immediately after new brakes/rotors in rear I continue to hear brake squeal. Was told tech didn't hear anything and that it was probably the front brakes. A coincidence that immediately after getting rear br More

by rhm22
Recommend Dealer
No
Employees Worked With
Liz?
Sep 11, 2023 -

Del Toyota responded

Good Morning, Can you provide which vehicle you are referencing?

Sep 11, 2023 -

rhm22 responded

2020 4 Runner SR5

September 08, 2023

I appreciated the short video that was text to me showing how the car was being worked on and what problems may arise in the future. More

by MWEIGHTMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
none of the above. Dropped the car off at night and went straight to friendly cashiers.
September 07, 2023

I had an appointment at 11:00 AM which was honored. Since I was coming from out of town, I was gla the inspection and emissions was done thoroughly and quickly. I had an issue with my brake pads but it More

by GASSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech
September 03, 2023

I’ve had my 4Runner serviced exclusively by Del Toyota. I expect the Toyota service technicians to know my vehicle. I rely on them to be the experts. My last service was not as thorough as I’d expect; h More

by JSGS97
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

El área del servicio muy mal, nunca ayudan a uno, no reparan nada, muy mala experiencia More

by gmezanaj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

My car needed its required maintenance and was able to get an evening appointment quickly. I waited for my car and didnt have to wait to long. More

by JLONSITEMGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Poor service. Drop off car 1st thing in the morning and I have to call dealer after service departments hours to get an update on my car. Happens more then not and More

by mjm607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
August 29, 2023

My service was completed promptly and service advisor called and texted me of car being ready. Appreciate the shuttle service also More

by Kenney.patrick
Recommend Dealer
Yes
Employees Worked With
Idk name but lady
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