Del Toyota - Service Center

Amazing service. Very friendly and professional. Got to meet the service manager Mr Johnson, so knowledgeable and warm. Would definitely recommend to my friends. Very friendly and professional. Got to meet the service manager Mr Johnson, so knowledgeable and warm. Would definitely recommend to my friends. More

Problem was not corrected and I called back to ask for more assistance and my phone call was not returned more assistance and my phone call was not returned More

The dealership was friendly and advise me of any problems my car had. They also provided a comfort setting when waiting for my car. my car had. They also provided a comfort setting when waiting for my car. More

I'm very thankful for the way Del Toyota and the service , People are very friendly. , People are very friendly. More

Patrick, sorry I was unable to call you back yesterday. In summary my last visit to a simple oil change and tire rotation was horrendous. 2 1/2 hours later and I was still waiting to have the job complet In summary my last visit to a simple oil change and tire rotation was horrendous. 2 1/2 hours later and I was still waiting to have the job completed. The treatment by Susan was very bad. She gets strange satisfaction from jerking people around. I finally asked her if she could check with the status of the paperwork for the job from the mechanic after 2 hours. The manager of the service department finally came out to discuss my case. What a bad experience that was. Said something to the effect that I had a 150,000 mike check up. No I didn’t- I had that done at my last visit. I religiously had my oil changed by your department, I was now at 168,000 mileage. Then something about needing breaks? I guess that was discovered at the tire rotation. He said I had asked them to check my breaks. I didn’t. I explained I would have that done somewhere else. Del Toyota price was 400 to high for breaks , pads and calipers. The bill was 158.00 for the oil change. I’ve never been charged more than 75.00 for that work on any of my previous visits. I finally paid the bill just to get out of the building and to never return again. Again, I have never been treated so bad in the past. I was a good customer. Not sure if you’re experiencing of turnover, but there is definitely an air of apathy among the ranks. I’d like to say that everyone was just having a bad day but there is much more than that going on in that department. I feel better for having the opportunity to voice my frustration. Good luck to you in hopefully improving what is a very bad situation there. Feel free to call me if you have any further questions. More

Easy to make appointment, quick check in, comfortable waiting room. Easy and quick check out. waiting room. Easy and quick check out. More

Son excelentes personas les recomiendo que pasen aver para que se den cuenta lo excelentes que son para que se den cuenta lo excelentes que son More

After having a little set back with communication the service manager has fully gained my trust and I believe I will be given the best service possible. The people are extremely friendly and willing to h service manager has fully gained my trust and I believe I will be given the best service possible. The people are extremely friendly and willing to help More

I have been a very long time loyal customer of Del Toyota. Not any more. I am taking my two Toyota vehicles and will never return again. Please feel free to reach out to me at 610 316-5640 and I ca Toyota. Not any more. I am taking my two Toyota vehicles and will never return again. Please feel free to reach out to me at 610 316-5640 and I can fully explain my recent experience. No customer deserves to be treated this way. It’s not the first time but believe me it is my last. It is bad. There has been turnover at this facility and the folks there really don’t care. Truly don’t care. I love my Toyota vehicles, I always have. I hate Del Toyota. You guys have the wrong email address fir me. Your firm won’t allow me to put my new correct email address. More

Fine Dealership! Very nice people! Not sure the service department solved my moisture, mold smell issue! Vermeil ! Very nice people! Not sure the service department solved my moisture, mold smell issue! Vermeil ! More