Deland Kia

Great experience at Deland Kia Service Department. I came to Deland Kia because I was disappointed with another Kia dealer and I was very pleasantly surprised at the difference. This was my first tim I came to Deland Kia because I was disappointed with another Kia dealer and I was very pleasantly surprised at the difference. This was my first time at Deland Kia Service, but it was enough to see a high level of professionalism and competence on the part of both the service advisor (Derrick K) and the mechanic(s) (Johnny). I dropped my car off at 8 am and decided to wait at the dealership. I had gone in with a written (printed) list of issues I wanted to address. They (advisor and mechanic) actually used my list to do the work and report on the issues, as opposed to summarizing it in their own words. That means they didn’t misinterpret what I wanted, they did not miss anything and they did not ignore anything. While I was there the advisor gave me three status reports during the day – without me having to ask. They addressed every issue and explained what they did and what the result was. On the final paperwork, there were notes written by the mechanic, which impressed the heck out of me. This is a mechanic who used a bit of his valuable time at a keyboard to be responsive to the customer. He explained, in detail, what he did and what the outcome was – and in complete sentences! I’ve had several luxury brand cars and have had occasion to hang out at “luxury” dealerships sipping gourmet coffee, but I can say that this Deland Kia dealership is every bit luxury in customer service. A couple of other niceties that I noticed and appreciated: The advisor didn’t try to pressure me into buying questionable services, and the service manger voluntarily looked into whether a fix could be covered under warranty, that is without me asking. Bottom line: Professional, competent, responsive, and highly recommended. Good job guys. More

I got the blue that I wanted. I was waiting on a Seltos which did not come in. It was going to be blue with a black roof. One with a white roof came in a few days later. I did lik I was waiting on a Seltos which did not come in. It was going to be blue with a black roof. One with a white roof came in a few days later. I did like the look so we started the process on an all blue that was an EX instead of the S model. After starting on the paperwork it was discovered that this one was already sold. I was offered a Sportage EX for basically the same deal and took it. The Sportage is slightly larger which I was not looking for but it feels fine driving. My only negative is I have so much to learn with all the great features. I love all the safety options. Thanks to Matt and Jordan for finding the way to make it all work out. More

The purchase of my vehicle was a very pleasant experience. Our sales person Dave was excellent. No high pressure and was willing to answer all of our questions. experience. Our sales person Dave was excellent. No high pressure and was willing to answer all of our questions. More

Derick Wright is a awesome person and a good friend, He has provided great service since 2011. he should get a 20% raise. Call me at 407-468-3456 have a great day. has provided great service since 2011. he should get a 20% raise. Call me at 407-468-3456 have a great day. More

Made appointment and service was done quickly. So far very pleased with Deland Kia. Love my Kia Sportage So far very pleased with Deland Kia. Love my Kia Sportage More

Very pleasant staff, clean friendly environment. Transaction was done quickly and in professional manner. Car was well detailed and ready for delivery quickly. Transaction was done quickly and in professional manner. Car was well detailed and ready for delivery quickly. More

Luis was great as well as the sales manager and Jorden the finance person I would recommend DeLand KIA. the finance person I would recommend DeLand KIA. More

Easiest Deal I’ve done on a car loan! Thanks Alexandra for an awesome experience! Thanks Alexandra for an awesome experience! More

Enzo was a big help on the phone and then we set up an appointment for the next morning. I had to text him and change the appointment to afternoon so when we got there he greeted us, told us he was alread appointment for the next morning. I had to text him and change the appointment to afternoon so when we got there he greeted us, told us he was already working with another customer and transferred us over to Moen, who was an absolutely dream to work with. More

Very nice but have no idea what is being done to car. Prices were reasonable Prices were reasonable More