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Deland Kia - Service Center

Deland, FL

4.7
1,601 Reviews

1,601 Reviews of Deland Kia - Service Center

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November 01, 2023

Was in for periodic oil change, tire rotation, and a recall. I expected it to take longer than usual so I left the vehicle with a request for a call when it was ready. I received a call quickly, howev More

by smlibby8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Nov 02, 2023 -

Deland Kia responded

Thank you for your feedback and for choosing us for your service needs. We apologize if you felt pressured by the upsell attempt; our goal is to ensure your vehicle's safety and performance. We appreciate your understanding and look forward to serving you again.

November 01, 2023

Great, friendly customer service! They are open & honest to any question that is asked. I have always had a great experience More

by brittanymaschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ
Nov 02, 2023 -

Deland Kia responded

Thank you for your kind words! We're glad to hear that you've had great experiences with our friendly and honest customer service. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 30, 2023

When I come there for the lifetime oil change always try to sell me something I don’t need More

by whitejoseph85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 31, 2023 -

Deland Kia responded

We're sorry to hear that you have had an a less-than-great experience with our service team. We understand and appreciate your feedback. If you would like to discuss this further please reach out to Derek Wright, our Service Manager at 386-734-7800.

October 29, 2023

Krystal is the bomb digity. She is always pleasant and helpful every time we bring in our cars to be serviced. More

by catloverbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal - Service Dept
Oct 31, 2023 -

Deland Kia responded

Thank you for your wonderful feedback! We agree, Krystal is indeed fantastic, and we're lucky to have her on our team. We appreciate your trust in our service, and we look forward to serving you and your cars in the future. Safe travels!

October 29, 2023

Excellent service. Very quick. Always caring for the client and they make you feel valuable. More

by JOSEALBERTOO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Rodriguez
Oct 31, 2023 -

Deland Kia responded

We're thrilled to hear that you had an excellent and caring experience with us. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing our dealership, and we look forward to serving you again in the future. Safe travels!

October 29, 2023

They do an awesome job happy the way they take care of our cars thank you guys More

by bebe6933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that you're satisfied with the way we take care of your cars. Your trust in us means a lot, and we look forward to continuing to provide excellent service for your vehicles. Safe travels!

October 29, 2023

When I arrived there was a huge rush of cars like I have never seen. I was still helped in 5 minutes of my arrival. The service expert was very kind and kept their composure not showing it was overwhelming More

by LYDIAMOCONNELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Oct 31, 2023 -

Deland Kia responded

Thank you for choosing our dealership for your service needs, and we appreciate your patience during a busy time. We're delighted to hear that our team provided efficient and timely service for your oil change. Your feedback is valuable to us, and we look forward to serving you again in the future. Safe travels!

October 28, 2023

After the terrible and unprofessional experience I had at Greenway Kia East, my decision to take my car to DeLand Kia for all my auto care needs has been one of the best moves I've ever made! Noah Roman, my More

by amc3432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
Oct 31, 2023 -

Deland Kia responded

We're thrilled to hear that you've had such a positive experience at DeLand Kia, and we greatly appreciate your recommendation. Providing excellent customer service and making sure our customers feel heard and valued is a top priority for us. Noah Roman and our team are dedicated to going the extra mile for our customers. Thank you for choosing DeLand Kia for your auto care needs, and we look forward to serving you in the future with the same level of professionalism and care!

October 28, 2023

Timeliness of speaking to consultant, Consultant kept me informed of status. Clean and comfortable waiting room. More

by maryhbradley1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex , servicendrpartment
Oct 31, 2023 -

Deland Kia responded

We're pleased to hear that your experience with our consultant was timely and that you were kept informed of the status. Our goal is to provide a clean and comfortable environment for our customers. If you have any more feedback or need assistance in the future, feel free to reach out. Thank you for choosing us!

October 28, 2023

As always, great service experience. Derrick Kus and all the service staff did a great job. they are just one of the reasons I've been a customer for over ten years. More

by bllwrrn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Oct 31, 2023 -

Deland Kia responded

Thank you for your continued loyalty and for taking the time to share your positive experience. We appreciate your trust in us and look forward to serving you for many more years to come.

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