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Deland Kia - Service Center

Deland, FL

4.7
1,601 Reviews

1,601 Reviews of Deland Kia - Service Center

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October 18, 2023

My service advisor is fabulous (Derrick Kus). I have an issue with the online scheduling. One, when I pull in they always ask if I have a appt. Do they not get this information? Two, when you More

by DEBRA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Oct 19, 2023 -

Deland Kia responded

Debra, thank you for taking the time to share this feedback for our team. We understand your frustration and concerns and we appreciate you providing this helpful information for us. We hope to provide you with the 5-star service we pride ourselves on in the future.

October 17, 2023

Great service! Definitely the place I felt the most comfortable to bring my car. Genuine and honest people. More

by nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
Oct 18, 2023 -

Deland Kia responded

Thank you for choosing our dealership for your car service needs. We greatly appreciate your kind words and are committed to providing genuine and honest service to all our customers. If you ever have any more automotive needs, please don't hesitate to reach out. Safe driving!

October 17, 2023

Very thorough. Thankful for the courtesy inspection that discovered a nail in my tire I was unaware of. They patched it at no cost. More

by NCBURKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Class
Oct 18, 2023 -

Deland Kia responded

We're glad to hear that you had a thorough and positive experience with our service team. Safety is our top priority, and we're delighted we could address the nail in your tire with a complimentary patch. If you have any more automotive needs or questions in the future, feel free to reach out. Safe travels!

October 17, 2023

Service was very good the wait time was minimal, the nachos and cheese were pretty good. More

by alskeans1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 18, 2023 -

Deland Kia responded

We're delighted to hear that you had a good service experience with minimal wait time. Our team strives to provide efficient service while ensuring your comfort. And we're glad you enjoyed the nachos and cheese as well! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe driving!

October 16, 2023

Very helpful and knowledgeable. I arrived at appointment time and was greeted as soon as I arrived. More

by amaryllise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
Oct 18, 2023 -

Deland Kia responded

Thank you for your kind words! We appreciate your punctuality, and our team is here to provide knowledgeable and helpful service. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

October 16, 2023

Deland Kia is a very professional place. The dealership is so clean, bright and inviting. The staff is super kind and professional. More

by LISAMALDONADO.1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Deland Kia responded

Thank you for your kind words! We take pride in providing a professional and inviting environment for our customers. Your feedback is greatly appreciated, and we're here to assist you with any automotive needs you may have in the future. If you have any questions or require further assistance, please feel free to reach out. We look forward to serving you again!

October 14, 2023

Excelente servicio me sentí muy cómoda con el trato que me dieron estoy muy agradecida More

by BARRAZAGLADYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
Oct 18, 2023 -

Deland Kia responded

We greatly appreciate your kind words and your choice of our dealership. We're delighted that you had a positive experience with our service. We're always here to assist you, and we look forward to seeing you again in the future. Thank you for your trust!

October 13, 2023

It was very easy to get there I didn't have to wait long they took care of me right away More

by PERRYWOOD1954
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enzo Boccarossa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heredia, Michael Frith, Daniel Aviles, Michael Elder, Michael Fusco
Oct 18, 2023 -

Deland Kia responded

We appreciate your feedback and are pleased to hear that your visit to our dealership was convenient and efficient. Providing prompt service is important to us, and we're here to assist you whenever you need. Thank you for choosing our dealership, and we look forward to serving you in the future!

October 13, 2023

Always helpful, fast and nice! I always leave the dealership with having a good experience. More

by ajanjusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enzo Boccarossa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil DeRosia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Aviles, Michael Elder, Dominick Coppola, Chad Ritchinson, John Carlin
Oct 18, 2023 -

Deland Kia responded

Thank you for your continued support and kind words. We're pleased to hear that you've had consistently positive experiences with our dealership and that Juan has been an excellent salesman for you. Providing knowledgeable and polite service is our priority, and we appreciate your trust in us. If you ever need assistance or have questions in the future, please feel free to reach out.

October 13, 2023

This dealership is awesome I have been doing business since 2015 with Kia and Juan was my salesman when I bought my car and 2015 traded it in 2017 traded that one and 2019 bought another one and 2020 and More

by DORISBURRELL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Deland Kia responded

Thank you for your continued support and loyalty to our dealership since 2015! We greatly appreciate your kind words about Juan and his exceptional service. Our team takes pride in providing knowledgeable and polite assistance to our valued customers, and Juan is a shining example of our commitment to excellence. If you ever have any more questions or need assistance in the future, please feel free to reach out.

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