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Deland Kia - Service Center

Deland, FL

4.7
1,601 Reviews

1,601 Reviews of Deland Kia - Service Center

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September 29, 2023

Great customer service. Great work service on my vehicle. Not too long of a wait when serviceing the vehicle depending on what issues are there. Proud to be a customer. Than More

by TLADAMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola
Sep 29, 2023 -

Deland Kia responded

We're proud to have you as a customer! It's wonderful to hear that you've experienced great customer service and quality work on your vehicle at Kia. Your satisfaction is our priority, and we're here to provide timely and reliable service.

September 29, 2023

Work was performed very fast. The waiting room was clean and will lit.Eveyone was very polite. More

by JOHNDAVIDKSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Oct 04, 2023 -

Deland Kia responded

We're delighted to hear that your service was performed quickly and efficiently, and that you found our waiting room comfortable and our team polite. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need further assistance in the future, feel free to reach out. Safe travels!

September 29, 2023

Rotated but didn't fill the tires to spec. Oil change was ok. Inspection was completed. More

by rrhermann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola, John Carlin
Oct 04, 2023 -

Deland Kia responded

Thank you for providing feedback on your recent visit. We apologize for any oversight regarding the tire pressure, we understand how frustrating that must be. We're glad to hear that the oil change and inspection were completed to your satisfaction. If you have any further concerns or need additional assistance, please don't hesitate to reach out to us.

September 28, 2023

Jordan in service was great he was helpful and informative. I would recommend KIA anytime. More

by KRISTEN.MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that Jordan in our service department provided you with helpful and informative assistance. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

September 28, 2023

Excellent customer care, prompt service. Extremely polite, couldn’t ask for better service or a better advisor. More

by davemyster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Sep 29, 2023 -

Deland Kia responded

We're delighted to hear about your excellent customer care experience, prompt service, and the extremely polite advisor who assisted you. Providing top-notch service is our goal, and your satisfaction is our reward.

September 27, 2023

It was the best service I ever had And I cannot wait until my next service More

by ariah03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you had the best service experience ever! Your satisfaction is our top priority, and we look forward to providing you with excellent service during your next visit.

September 27, 2023

The service techs are always helpful and courteous. Sometimes they even take care of things I didn't ask for upon drop-off. More

by johnkadvisor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Sep 29, 2023 -

Deland Kia responded

We're delighted to hear that our service techs are always helpful, courteous, and go the extra mile to address your vehicle's needs. Your satisfaction and trust in our service team mean a lot to us. If they take care of things you didn't even ask for, it shows their dedication to providing comprehensive and reliable service.

September 27, 2023

Exceptional service! ! Each time I go to the dealership the swece department is phenomenal. They always do amazing work and the customer service is the best! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you consistently receive exceptional service from our dealership's service department. Providing amazing work and top-notch customer service is our commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with outstanding automotive care in the future.

September 27, 2023

After waiting 2 hours for an oil change I went and asked what was taking so long. I was told they would go check on it. 20 minutes later no one told me anything so I went back and asked. The same person was More

by rllevesque61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2023 -

Deland Kia responded

We apologize for the extended wait time without communication and for not addressing the recall during your recent visit. We understand that this experience fell short of your expectations, and we are truly sorry for any inconvenience caused. Please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

September 27, 2023

Honest, excellent advisor, very professional, dedicated, I will recommend him and will definitely do future business with him 100 percent. More

by XYZ21975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Deland Kia responded

We're delighted to hear that you had an honest, excellent, and professional advisor who provided dedicated service. Your recommendation and willingness to do future business with our dealership are greatly appreciated.

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