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Deland Kia - Service Center

Deland, FL

4.7
1,567 Reviews
Call Service Center (386) 734-7800

1,567 Reviews of Deland Kia - Service Center

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April 24, 2025

Regina was thorough and ensured any concerns were addressed. Service timing was beyond excellent and thorough More

by cuchi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal is missed
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Apr 24, 2025 -

Deland Kia responded

Regina is honored to receive your shoutout! Since our team is always looking for ways to make service better, we want to know how we can make your next visit with us even better. Reach out and let us know!

Apr 24, 2025 -

cuchi1 responded

It seems you acknowledge review but I did not receive car wash voucher.

April 24, 2025

Noah is by far the greatest asset to DeLand Kia. Super personable and friendly. I will continue to service my vehicle at DeLand Kia More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Deland Kia responded

Great vehicle service is the key to miles of happy driving! Noah appreciates the fantastic review. We're here to help any time you need us!

April 24, 2025

Excellent customer service. Regina kept me informed of auto service status and completion time. She reviewed the service invoice for work performed and if I had any questions. More

by mjicpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Deland Kia responded

Shoutout to Regina for the fantastic work! We're happy to hear it met your expectations. Want even more to enjoy? Check out our service specials!

April 23, 2025

They always have prompt service and amazing top tier customer service. Always greeted with a smile and goes above and beyond. More

by COURTNEYFLA407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Deland Kia responded

Kia service, customer service, every kind of service; that's where we're at our best! Thank you for the top-tier review, Courtney. We'll be ready to welcome you back whenever you need service next!

April 22, 2025

Jorge is always excellent he always goes above and beyond for all my needs. Thank you sir. More

by NASIFFJORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Deland Kia responded

Jorge is more than deserving of this 5-star review! We're grateful for your rating; it lets us know that we're doing things right.

April 22, 2025

Happy with service rep, rep has a great professional personality and was extremely helpful, thank you More

by JAZERSANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin tannenbau five stars
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Apr 23, 2025 -

Deland Kia responded

Expert auto service is a great start, though it helps when you have a fantastic team like ours! We're always happy to hear when they're on the ball and making auto service better. Come by and see us again any time you need professional Kia service.

April 21, 2025

Matthew was amazing! I didn't like sales bothering me at service center, the guys followed me since I entered Kia all the way to the service center. Matt was able to resc More

by Arya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

Thank you for taking the time to share your review with us! We appreciate the opportunity to learn and grow while also knowing our strengths. If there is anything else you need, please contact Nick Perry, General Sales Manager, at nick.perry@delandkia.net or 386-734-7800.

April 21, 2025

I feel that Marcus our salesman, was polite, respectful and knowledgeable. The purchasing of the new Kia was not as bad as I thought it was going to be. More

by susiqpugdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven M, Bradley Hoffman
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Apr 22, 2025 -

Deland Kia responded

We often hear that visits with us are like a breath of fresh air, and it's all thanks to team members like Marcus! We aim to make car buying easy and streamlined, and it sounds like we reached our goal. Thanks for stopping by, and come see us again soon for maintenance!

April 21, 2025

21 point safety check not done right. Coolant was low in my car. not good. More

by lld1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

We are saddened to hear that your service visit did not meet expectations. Please contact John Snoke, Service Manager, at 888-205-8106 and we would be happy to learn more about your experience with us. Thank you.

Apr 24, 2025 -

lld1059 responded

I did speak with Regina (my Svc Advisor); she did apologize and got me some additional info about the coolant. I just can't understand how I could lose so much coolant in a week after the service. When my husband checked it, the cap did not seem to be tightened all the way so the coolant could evaporate??? If the safety check is done right then I shouldn't have to check it. Does this mean I will need to verify before I leave now. Isn't topping off fluids part of the safety check??

April 19, 2025

We recently relocated to FL from PA. We were searching for a reliable Kia service center, and after a couple sub standard experiences, we tried DeLand Kia and are glad we did. The best p More

by tonybuonpastore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

Welcome to the Sunshine State and to our dealership family! Matt is happy to be a part of the welcome wagon. Your Sorento and Niro and in great hands when you come to our service center. Enjoy your next road trip, and enjoy some scenic views!

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