Delray Buick GMC

Honest,fast reliable. My first experience of leasing was with Fernando Pagan. When my lease was over I went right back to him and leased my second Buick. He is extremel My first experience of leasing was with Fernando Pagan. When my lease was over I went right back to him and leased my second Buick. He is extremely knowledgeable and cuts right to the chase. He will walk you thru every aspect of the finances and the auto. Fernando takes the time to explain all the features of your car and follows up with you. Buying or leasing a car is a pleasant experience with Fernando and Delray Buick. MLR More

Fast and very organized. I'm a true GMC truck fan. I buy at many broward dealerships and decided to give Delray Buick GMC a chance because they had many Sierra Denali's in sto I'm a true GMC truck fan. I buy at many broward dealerships and decided to give Delray Buick GMC a chance because they had many Sierra Denali's in stock. Very happy with this dealership! Will buy more vehicles here. Thanks Jordan More

A wonderful purchasing experience with outstanding people I have easily purchased over 30 new and used cars, many from dealers hundreds of miles from my home. I will admit when traveling to a a dealer out of I have easily purchased over 30 new and used cars, many from dealers hundreds of miles from my home. I will admit when traveling to a a dealer out of town chasing a car one finds on the internet can be a scary experience. The first concern is the car, is the dealer portraying it honestly? Is the dealer trying to hide something? The second concern is are you going to get stuck with the worst salesperson in the dealership because I am sure only 10% of internet leads actually turn into sales. Delray Buick GMC was easily 2 hours plus from my home and I was drawn there for one specific vehicle. The vehicle was absolutely as nice as portrayed and the dealership did an outstanding job providing all the reference materials right up front via AutoTrader to make the selection process confidence inspiring. From the first call, speaking with George Deeb, I felt comfortable that my needs were important. I understand the car buying process extremely well and will always make that clear when speaking to a new dealer. To me this is an antiseptic transaction, you have something I want, you have something you want rid of. If we can treat each other civilly and not attempt to take advantage of one another there is absolutely no reason the purchase process can not be stress free and simple. George made this process exactly that, but he went even further. George was tenacious in completing the deal because we had a specific situation which required some additional leg work. I can not say enough good about his excellent communication skills as well as his amazing follow up methods. To say we were pleased is a gross understatement. I would also like to recognize Gary Andrews, whom we dealt with also, as a reasonable and friendly part of the transaction. Gary entered into the transaction during negotiation and financing discussions and left with nothing other than a positive and comfortable feeling. The whole purchase process was a model for what a dealership vehicle purchase experience should be. I can recccomend George Deeb beyond a shadow of a doubt and I truly believe if you enter this dealership with realistic expectations you will be no less impressed than I was. More

Jordan Schear -- Great Job! Jordan was extremely knowledgeable and helpful. Never a pressure moment. The process moved smoothly and we are extremely happy with everything. Al Jordan was extremely knowledgeable and helpful. Never a pressure moment. The process moved smoothly and we are extremely happy with everything. Already recommending him and Delray Buick GMC to friends. More

Excellence I bought my Buick Envision Essence 2017. Jordan Schear Poduct Specialist was amazingly helpful, his knowledge of the cars the dealership sells is fan I bought my Buick Envision Essence 2017. Jordan Schear Poduct Specialist was amazingly helpful, his knowledge of the cars the dealership sells is fantastic, with no doubt I recommend Delraybuickgm and especially Jordan Schear Poduct Specialist, for sure I will buy my next car from him. More

Jordan Rocked! I recently bought a 2017 Canyon SLT. Not only was Jordan able to get me a solid price, but the overall experience was actually enjoyable - a first for I recently bought a 2017 Canyon SLT. Not only was Jordan able to get me a solid price, but the overall experience was actually enjoyable - a first for me when buying a new car. The highlights: -No "arguing" took place. If I didn't want something, he was completely cool and we moved the convo forward. -I was able to trial the truck. We couldn't get the paper work done on day one, so he simply told me to take it home anyway and we'd finish up tomorrow. This was incredibly helpful because I had already decided to purchase it, but this allowed me to be "extra sure". Plus, the truck is definitely one of the best I've driven to date so it allowed the truck to sell itself. Other dealers - take note. -He didn't try to fool me. Many dealers in the past left me defensive and even after I got pretty good deals I still felt a bit cheated. Jordan's process was far more flexible, allowing me to direct the conversation as much as possible. He showed more empathy than convo-controlling quips and maxims that seem to underlie most sales "strategies". More

Leasing a vehicle Very engaging, caring and dedicated to customer satisfaction staff. Although the entire process was rather lengthy, the end result was well worth the Very engaging, caring and dedicated to customer satisfaction staff. Although the entire process was rather lengthy, the end result was well worth the time invested. Someone does need to address OnStar as they proved to be a complete embarrassment to GM. More

They want everything to be perfect for the buyer! I am soooo happy with my GMC Yukon from Delray Buick GMC. Robert wanted everything to go perfect and he made the process smoothe. The finance team was I am soooo happy with my GMC Yukon from Delray Buick GMC. Robert wanted everything to go perfect and he made the process smoothe. The finance team was wonderful and they really want customer to be happy! More

Oil Change on New 2017 Terrain Denalli VIN: 2GKALREK6H61978 When showing up for my appointment today (5/11 @ 9am) for an oil change/first service at Delray Buick GMC, 2400 South Federal Highway, Delray Beach, F When showing up for my appointment today (5/11 @ 9am) for an oil change/first service at Delray Buick GMC, 2400 South Federal Highway, Delray Beach, FL, I was told they would not provide the oil change & service included in the purchase of my 2017 Terrain from GMC. The reason I was given was due to the Oil Life remaining percentage was 42% even though there was 5,000 miles on the odometer. The service writer told me it has to be 20% or lower before they would provide the oil change under the GM program, but if I wanted the oil change I would have to pay for it. I made the point that the Oil Life Percentage can be reset to 100% by mistake when you reset Average MPG or Speed percentages. And I might have done this in error. The service writer said that if he would process the claim GM and Delray Buick/GMC would come back to him and take it out of his pay ......... what a bunch of xx..... and a waste of my time! I simply drove down the road 10 - 15 minutes to another Buick/GMC dealer and received great service without the xx........ This dealer provided me the oil change/service under the GM program at no cost to me. Guess what dealer I will use when I purchase another vehicle? 2017 Terrain VIN: 2GKALREK6H6197886 More

Great experience We've bought two trucks over the last three months. New truck for my husband and a used truck for my son. Both times we had the assistance of Sabati We've bought two trucks over the last three months. New truck for my husband and a used truck for my son. Both times we had the assistance of Sabatino Nappi. Great salesman! I would recommend him to anyone. Very professional, friendly and was able to meet our needs and answer all of our questions. More