Delray Buick GMC

One of my better car buying experiences I've been a Mercedes customer at the Pompano and Delray Beach dealerships since 1999 (E's, S's,and SLK's) . I became fed up with the lousy automobile I've been a Mercedes customer at the Pompano and Delray Beach dealerships since 1999 (E's, S's,and SLK's) . I became fed up with the lousy automobile quality, a general lack of customer service and too many service reps that didn't know the first thing about cars. After a great driving experience in a rental Acadia, I researched the vehicle's features, costs and reviews. Delray Buick GMC is close to my office so I swung by. I was greeted by a friendly employee working the reception desk and offered a cup of coffee. She introduced me to Jeff Know, Product Specialist, who did great job listening to my requirements instead of talking about what he had to offer. Chris Brown, New Car Leader, introduced himself and worked with Jeff and I to refine my requirements. After Jeff heard me out, we took a look at some of the vehicles they had in stock. None matched my needs so Jeff went on the hunt. After a few days of emails and calls, he found the right Acadia and was kind enough to drive 70 miles round trip to pick up my Acadia. Tony Eroglu, Finance Director, did an outstanding job of making the financing a breeze. He was genuinely interested in saving me money while recommending add-on's that made sense. While service was detailing the Acadia, I got an opportunity to chat with JC Kent, General Manager. JC's "customer first" attitude really comes through. He was made this attitude the mission of the dealership and you could see that attitude in every employee I met. Great job guys! More

we never felt pressured THIS WAS A WONDERFUL EXPERIENCE FOR MY HUSBAND AND I,,,THIS WAS OUR FIRST TIME LEASING A CAR AND THOMAS WEST WAS VERY KNOWLEDABLE IN STEERING US IN T THIS WAS A WONDERFUL EXPERIENCE FOR MY HUSBAND AND I,,,THIS WAS OUR FIRST TIME LEASING A CAR AND THOMAS WEST WAS VERY KNOWLEDABLE IN STEERING US IN THE RIGHT DIRECTION. HE EXPLAINED EVERYTHING ABOUT THE CAR TO US,,,BUT I AM SURE I WILL BE BACK,FOR ANOTHER LESSON,,,,THOMAS HAS A WONDERFUL PERSONALITY AND IT WAS A PLEASURE TO WORK WITH HIM,,,,,JC KENT AND TONY ALSO WENT THE LIMIT WITH US,,AND I HOPE WE DIDN'T TIRE THEM ALL OUT MENTALLY More

Lease vehicle. Terry Pfister is a pleasure to work with!! We have purchased several cars from him and we will return as customers as long as he's there. Terry Pfister is a pleasure to work with!! We have purchased several cars from him and we will return as customers as long as he's there. More

Great Experience Great service and they're willing to work with you to get you in the car you want. I also traded in a vehicle and was able to negotiate a fare deal to Great service and they're willing to work with you to get you in the car you want. I also traded in a vehicle and was able to negotiate a fare deal to get the deal done. More

Excellent overall Great service, nice people to deal with. Just a great enviroment for such a hassle thing to do which is buy a car. No complaint whatsover, they are gr Great service, nice people to deal with. Just a great enviroment for such a hassle thing to do which is buy a car. No complaint whatsover, they are great, hand down! More

Stress Free Leasing Experience Can't say enough nice things about this dealership. The staff are top notch and were so sweet to our little boy. We worked with Fernando Pagan and Can't say enough nice things about this dealership. The staff are top notch and were so sweet to our little boy. We worked with Fernando Pagan and Jacqueline Barlow whom are both professional, knowledgable and extremely accommodating. This dealership blows others in the area out of the water. Fernando, Jacqueline and JC - thank you so much for making our lease deal happen! We are so happy with our new Enclave!! More

Best experience ever!!! Super friendly staff from the moment you walk in the door. JC bent over backwards to make our deal possible. He made us feel like family! We will be b Super friendly staff from the moment you walk in the door. JC bent over backwards to make our deal possible. He made us feel like family! We will be back again and recommending all our friends and family. More

Made the process an enjoyable one. The ENTIRE Staff was polite, helpful, informative and willing to go the extra mile to make my purchasing experience a positive one. This is very much The ENTIRE Staff was polite, helpful, informative and willing to go the extra mile to make my purchasing experience a positive one. This is very much appreciated in this hectic world we live in. More

Easy car leasing Excellent experience in attaining my lease. Love the car, and my salesman was "no pressure" and a complete gentleman. Everyone I worked with there w Excellent experience in attaining my lease. Love the car, and my salesman was "no pressure" and a complete gentleman. Everyone I worked with there were happy and accommodating. More

Beyond expectations! We brought our 2009 Buick Enclave in to have the A/C unit looked at as well as some other issues. Service adviser Neil Simon sets the bar for what yo We brought our 2009 Buick Enclave in to have the A/C unit looked at as well as some other issues. Service adviser Neil Simon sets the bar for what you should expect from a service professional, not only did he address all of our concerns, he actually remedied a situation with our break pedal that a dealership in Fort Lauderdale never addressed. Our Buick was checked out from A-Z. We strongly recommend the entire Delray Buick GMC team from the polite young woman that answered the phone to the technicians that expertly serviced the vehicle. We will give Delray Buick GMC all our future business. Sincerely, Carol Pleeter More