Delray Buick GMC

Bob was kind and professional from the moment I arrived. He made my wait a nice experience, so I will see him again for my next service visit. He made my wait a nice experience, so I will see him again for my next service visit. More

Bob was great!! excellent service all around especially the starbucks coffee and donuts in the waiting area. I will absolutely recommend this place for automobile service or a new car....great job Bob and the starbucks coffee and donuts in the waiting area. I will absolutely recommend this place for automobile service or a new car....great job Bob and team!!! More

Being in the market for a new car, I began searching for vehicles that I thought I would enjoy owning. I actually pretty much had a deal with a Hyundai dealer on a Sonata. My wife had taken her car into D vehicles that I thought I would enjoy owning. I actually pretty much had a deal with a Hyundai dealer on a Sonata. My wife had taken her car into Delray Buick/ GMC for service, and while waiting she was looking at cars in the show room. She found an Encore that she really liked, and thought I would really like, and called me at work. I did some research and looked at the Encore and felt much better about it than I did the Sonata. I went to the dealership and looked at it and decided this was the car for me. From the time I entered the showroom until the time I drove away with a new Encore, I was treated with a friendly, courteous manner by Gerald and John. I felt very comfortable with them and quickly made a deal that was good for both sides. I would not hesitate to refer other customers to them, or to buy another vehicle from them in the future. More

Service was excellent. They were prompt very courteous and were able to get me out in a timely manner. I would definitely go back again to have them service my automobile. and were able to get me out in a timely manner. I would definitely go back again to have them service my automobile. More

I was having a steering problem with my 2012 Terrain. Dan Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to b Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to bring in the car for repairs. I was met by Mark Willis, service writer, ina congenial and helpful manner. He arranged a sevice loaner vehicle for me and I was on my way. Mark called when the repair was done in the time he had predicted. My Terrain was returned to me clean and problem fixed. Thank you both. More

We were looking for an outstanding deal on a low mileage 2012 Regal GS. Looking on the internet, my husband located 3 in the tri-county area. At just 100 miles, the one at Delray Buick GMC had the lowest 2012 Regal GS. Looking on the internet, my husband located 3 in the tri-county area. At just 100 miles, the one at Delray Buick GMC had the lowest mileage of all. So he called and made an appointment to see and test drive the car. When we arrived it was waiting for us. We took it for a spin and fell in love. They had it priced higher than was stated on the internet, but met the internet price without an argument... so we wrote a check. Then Gerald proceeded to make sure our OnStar was set up and everything else was in order... before we left the showroom. It was one of the best car-buying experiences I've ever had. More

I originally called to gather information, only. After talking with Thomas for a bit, he suggested some directions that I had not thought of. He was considerate of my elderly Mother. He made an effort t talking with Thomas for a bit, he suggested some directions that I had not thought of. He was considerate of my elderly Mother. He made an effort to video the car in which we were interested, offered suggestions that allowed us to make a purchase, and continued to be in touch until the transaction took place. In my opinion, he was exactly the kind of salesman I will visit again. More

We returned to the Delray Buick after purchasing a car in February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wro February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wrong - we received such poor service and what appeared to be deceptive practices, needless to say, we walked out on Kia! We arrived at the Buick dealership and were greeted by a very friendly receptionist. She then introduced us to Ron, who is one of the kindest, low pressure sales people I have ever come across. He asked us our criteria and showed us several options. Once narrowing down the choices he showed us a beautiful model in the showroom. He quickly gathered the necessary information from me and within 10-15 minutes came back with a positive decision. They were very transparent in the numbers and gave us a fair price for our trade-in. We felt like valued customers not some suckers to be ripped off. Ron was there every step of the way - beyond polite and helpful! Tony Eralgo (not sure if I spelled it correctly) was the Finance Manager we dealt with. He took his time and crunched the numbers in order to make the deal work. He was polite and patient and went well out of his way to accomplish our sale. Another great member of the team. We will be back within a week to purchase a car for my daughter. My sister and I will always return to Delray Buick to purchase any future cars as they make it a pleasurable experience not a dreaded chore. We are so happy and satisfied and will recommend to anyone looking to purchase a car to make Delray Buick your first and only stop. More

Mark Willis, Service Advisor, always contacts me by phone regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what the cost of the service will be. I am very satisfied with Mark's knowledge, honesty, and friendliness. When the business changed from Sherwood, I was afraid that Mark would be leaving and that I would have to follow him to his new place of employment. So, I am very glad that you kept him! Dan Fielder always goes out of his way to greet me and to thank me for my business. As stated in the survey, I am extremely satisfied with both Mark and Dan. Danny Underwood More