Delray Buick GMC

We returned to the Delray Buick after purchasing a car in February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wro February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wrong - we received such poor service and what appeared to be deceptive practices, needless to say, we walked out on Kia! We arrived at the Buick dealership and were greeted by a very friendly receptionist. She then introduced us to Ron, who is one of the kindest, low pressure sales people I have ever come across. He asked us our criteria and showed us several options. Once narrowing down the choices he showed us a beautiful model in the showroom. He quickly gathered the necessary information from me and within 10-15 minutes came back with a positive decision. They were very transparent in the numbers and gave us a fair price for our trade-in. We felt like valued customers not some suckers to be ripped off. Ron was there every step of the way - beyond polite and helpful! Tony Eralgo (not sure if I spelled it correctly) was the Finance Manager we dealt with. He took his time and crunched the numbers in order to make the deal work. He was polite and patient and went well out of his way to accomplish our sale. Another great member of the team. We will be back within a week to purchase a car for my daughter. My sister and I will always return to Delray Buick to purchase any future cars as they make it a pleasurable experience not a dreaded chore. We are so happy and satisfied and will recommend to anyone looking to purchase a car to make Delray Buick your first and only stop. More

Mark wow what can I say he is knowledgeable and so Mark wow what can I say he is knowledgeable and so helpful the "Best" car was ready when promised car was lept clean. Job got done!!!!! Mark wow what can I say he is knowledgeable and so helpful the "Best" car was ready when promised car was lept clean. Job got done!!!!! More

Mark Willis, Service Advisor, always contacts me by phone regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what the cost of the service will be. I am very satisfied with Mark's knowledge, honesty, and friendliness. When the business changed from Sherwood, I was afraid that Mark would be leaving and that I would have to follow him to his new place of employment. So, I am very glad that you kept him! Dan Fielder always goes out of his way to greet me and to thank me for my business. As stated in the survey, I am extremely satisfied with both Mark and Dan. Danny Underwood More

Andy, Chris and Majid were very Professional and went out of their way to help. They all made the experience comfortable and enjoyable, made Us feel like part of the family. Andy and Chris did their all to g of their way to help. They all made the experience comfortable and enjoyable, made Us feel like part of the family. Andy and Chris did their all to give Me the best deal possible; this I know because I have been leasing since 1994 and have dealt with many many dealerships. I live in Pompano Beach and will go back to Delray to lease again. More

The service experience is always good with this dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listene dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listened to; there is a car and driver ready and willing to take you home or to your office; and your car is fixed and ready when promised . . . .and since they always wash it before returning it, the car looks better than when you dropped it off! The prices are more than competitive with the "mechanic on the corner" and I know that my Buick is being attended to by factory trained technicians. It's a no-brainer for me. More

I have come to this dealership in the past and have not been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!. been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!. More

Thanks to everyone at Delray Buick GMC. I was pleasently surprised with my recent purchase. I originally spoke to Dan Fielder about replacing my engine, he showed me how easy it was to trade in my van for a surprised with my recent purchase. I originally spoke to Dan Fielder about replacing my engine, he showed me how easy it was to trade in my van for a new one. My salesperson, Leonardo was excellent as was Chris, the sales manager. I highly recommend this dealership. More

I was very pleased with the service and would recommend Tyler Willis for his great customer service. The company was great to my family and I. Tyler Willis for his great customer service. The company was great to my family and I. More

Mark Willis is a very helpfull service advisor. We feel very confident in dealing with him. He is very competent,knowledgeable,friendly and courteous. Thanks Mark. very confident in dealing with him. He is very competent,knowledgeable,friendly and courteous. Thanks Mark. More

My wife and I came in and talked to Mr. Tyler Willis about leasing a 2014 Yukon. He was overall very professional and easy to work with. We felt like we got a pretty good deal on the truck and I've si about leasing a 2014 Yukon. He was overall very professional and easy to work with. We felt like we got a pretty good deal on the truck and I've since reffered him twice to a friend and co-worker. More