Delray Buick GMC - Service Center

Service is always friendly and prompt. I appreciate the fact that I can call my dedicated service advisor directly rather than go through an central operator. This time, I needed my air conditioner looked fact that I can call my dedicated service advisor directly rather than go through an central operator. This time, I needed my air conditioner looked at and fixed; Mark Willis did not heistate to get me in as soonbas possible and offered me the use of a loaner care without hesitation. Service was completed within the day and I was given the option of returning the loaner and picking up my car either that same evening or the next morning - which ever was most convenient for me. As a mother of 3 young children and working fulltime, I really do appreciate the cooperation and convenience Mark Willis always affords me when I need service. More

I came in for service on my Pontiac. I always deal with Mark Willis when I come in. He is friendly, knowledgeable, and concerned about my service needs. I have dealt with Mark on many occasions over the Mark Willis when I come in. He is friendly, knowledgeable, and concerned about my service needs. I have dealt with Mark on many occasions over the years and he is one of the reasons I come back to this dealership. You could not ask for a better individual to represent your dealership, Thank you More

Mark Willis has been our service advisor for the last 6 years. Anytime we bring our 2003 GMC in for routine service or repairs, he has always been professional, courteous, and extremely helpful. Since we years. Anytime we bring our 2003 GMC in for routine service or repairs, he has always been professional, courteous, and extremely helpful. Since we have dealt with Mark for many years, we have gained trust and confidence in his recommendations/advise, especially when it involves repairs that are costly. Thanks Mark! More

Imagine my surprise when I brought my car in for service and Brian Savino was no longer there to help me. Brian is by far the most helpful friendly service person I have ever met. He always treated me wel and Brian Savino was no longer there to help me. Brian is by far the most helpful friendly service person I have ever met. He always treated me well. I have been with Brian since he was at Ralph Buick over 20 years ago. The person at your dealership who "tried" to help me was rude and unfriendly. I immediately said no thank you, took my car and went home. I then got on the phone and made some calls to find Brian. And find him I did. I now have to drive farther but I know it is worth it. I will be spreading the word to my family and friends so they will know where to find Brian. How could you be so unconcerned about your service ratings that you let him leave? More

Rob Heinsohn welcomed me with a warm and friendly greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price a greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price as discussed. Service visits in the past were never so enjoyable and always turned into 2 Advil events. After telling this to other family members and friends perhaps they will return to Buick. More

Mark Is a great Service Adviser! Last time I came in for an oil change he noticed that my rear tires were getting worn, he suggested we rotate them so they would last longer. That really helped me as I was an oil change he noticed that my rear tires were getting worn, he suggested we rotate them so they would last longer. That really helped me as I was not in the position to buy new tires at that time. From now on I will buy my tires from Delray Buick!! Thanks Mark!! More

Tracy helped me with the installation of new tires and other misc items that needed to be serviced on both the Camaro and Lexus we purchased. She is a very motivated and takes care of her customers in a v other misc items that needed to be serviced on both the Camaro and Lexus we purchased. She is a very motivated and takes care of her customers in a very professional manner. I would recommend her assistance to friends that i have. More

MY 2012 TERRAIN HAD A NOISE/VIBRATION IN THE STIRRING SYSTEM, BROUGHT THE VEHICLE WEDNESDAY PM AND THURSDAY MID DAY IT WAS READY. SERVISE CONSULTAN, MARK WILLIS TOOK CARE OF ME AS WELL AS DINA SANCHEZ WI SYSTEM, BROUGHT THE VEHICLE WEDNESDAY PM AND THURSDAY MID DAY IT WAS READY. SERVISE CONSULTAN, MARK WILLIS TOOK CARE OF ME AS WELL AS DINA SANCHEZ WITH THE COURTESY CAR, THESE TWO PEOPLE ARE AN ASSET TO THE GMC STORE BECAUSE ONCE YOU PURCHASE A VEHICLE THEY ARE THE ONES THAT WILL TAKE CARE OF ALL YOUR PROBLEMS THEY HAVE GREAT PERSONALITY, ARE VERY PLEASANT AND WILL NOT HESITATE TO CALL OR SEE THEM AGAIN IF SOMETHING COMES UP. AFTER THIRTY YEARS IN BOCA RATON AND FEW CAR DEALERS SUCH AS TOYOTA, DODGE AND FORD, DELRAY GMC IS THE ONLY ONE DEALER THAT I HAVE NO COMPLAINT OF ANY KIND, FROM THE DAY I WENT IN TO PURCHASE TO THIS DAY DEALING WITH SERVICE. KEEP IT UP, FROM ME YOU GET APLUS RATING. More

Mark Willis provided excellent customer service in the service department and made the experience qucik while maintaining quality and trust with the customer. Complimentary cleaning inside and out as well service department and made the experience qucik while maintaining quality and trust with the customer. Complimentary cleaning inside and out as well! More

Mark was extremely helpful in my visit. I did not wait long and he was very friendly. Highly recommend Mark! He even helped me install windshield wipers which I purchased to replace my old worn out wipers long and he was very friendly. Highly recommend Mark! He even helped me install windshield wipers which I purchased to replace my old worn out wipers. Mark was very helpful and I will make sure to contact him next time I need any service on my Pontiac G6. More