
Delray Honda
Delray Beach, FL
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Great Purchasing Experience I put in an inquiry for the 2018 Civic Hatchback, Diane was very prompt and even reached out to me by phone and invited me to take a look at the car. I put in an inquiry for the 2018 Civic Hatchback, Diane was very prompt and even reached out to me by phone and invited me to take a look at the car. She had everything ready to go by the time I arrived. She was very knowledgeable about the vehicle and was ready to answer all my questions. What I found so refreshing was her kind and upbeat personality, she didn't drag out the process. She was serious about selling a car and I was serious about buying. Throughout the negotiation process she maintained that positive attitude which made the experience more enjoyable. I would gladly refer friends and family to make the 1 hour drive to Delray Honda just to work with Diane (mind you we have Rick Case Honda 5 minutes from our house). Diane was worth the drive. More
Down to earth dealership After dealing with 4 other dealerships that day, finally arriving at Delray Honda made me wonder why I didn't just start there. Dustin went out of his After dealing with 4 other dealerships that day, finally arriving at Delray Honda made me wonder why I didn't just start there. Dustin went out of his way to make sure the exact model car I wanted was actually on the property before I drove 45 minutes to come see it. Christhian made the entire buying experience easy and bearable. Then the next day, after I went home with my brand new Honda Civic EX, Dustin made sure to contact me to let me know I left bar exam prep materials in the car I traded in, and when I asked for help with a sunpass I left in the car, he again went out of his way to help out. Both of these men embody what car dealers SHOULD be. I am very happy and will be returning. Additionally, John in Finance completely understood my position as a recent law school graduate and respected my budget when it came time to sign the final papers, even going and getting further approval for further discounts to make my car affordable and enjoyable for me and my budget. Not once did I feel taken advantage of, even as a single female in a car dealership. More
Excellent experience Had a bad experience at another Honda dealer, came to Delray and was treated with respect. Delray was open and honest during the entire process. Would Had a bad experience at another Honda dealer, came to Delray and was treated with respect. Delray was open and honest during the entire process. Would highly recommend. More
great car buying experience I was shopping for a hybrid car, as a longtime Prius owner; I was not familiar with either the Accord hybrid or the Clarity plug in hybrid. Mike Webb I was shopping for a hybrid car, as a longtime Prius owner; I was not familiar with either the Accord hybrid or the Clarity plug in hybrid. Mike Webb knew all there was to know about the features of each car, he took the time to explain them to me, and took me for a test drive of each car. Because he was so knowledgable about each car, I felt I had the information to be able to choose the car that was best for me. I ended up buying the Clarity, and at a very good price. I had been at another dealership to see both cars, and the salespeople there were not anywhere as informed about the features of the car as Mike. More
Honest, organized and lowest prices in South Florida Delay Honda was the only dealer that didn't lie about their inventory. It was frustrating going to other dealers and realizing they didn't have the ve Delay Honda was the only dealer that didn't lie about their inventory. It was frustrating going to other dealers and realizing they didn't have the vehicle in stock after I received verbal confirmation on the phone. They ask were the cheapest. They had all the paperwork waiting for me so it was a smooth process. It was worth driving from Miami to Delay Beach for my vehicle. More
New car sales experience The Sales contact Travis Collins was 100% professional and courteous thru the sale from original phone contact to purchase of MiniVan. the quote I w The Sales contact Travis Collins was 100% professional and courteous thru the sale from original phone contact to purchase of MiniVan. the quote I was given over the phone was the same when I arrived at the dealers. The finance people were friendly and easy to work with. I would recommend Delray Honda More
A repeat customer This is my second purchase with Delray Honda and the reason should be obvious. I was so pleased with my first experience I just had to come here for This is my second purchase with Delray Honda and the reason should be obvious. I was so pleased with my first experience I just had to come here for my second Honda. First, the staff is always courteous and extremely helpful. The sales reps are also extremely knowledgeable and make the process efficient as well as enjoyable. I am of course totally happy with the Honda product which I enjoy every day. More
Isai was extremely helpful,top notch service one of the most pleasant experiences at a car dealership service center that i have ever had. he was informative and helpful considering the stressful one of the most pleasant experiences at a car dealership service center that i have ever had. he was informative and helpful considering the stressful situation of having your car towed in and encountering a hefty bill. More
It was my last resort If I am being honest, meeting Carlos was a complete waste of my time. I told me about my frustrations with other dealerships and he assured me that my If I am being honest, meeting Carlos was a complete waste of my time. I told me about my frustrations with other dealerships and he assured me that my experience with him would not be the same. In short, it was. The information that he told me about my vehicle could have been shared over the phone instead of having me drive all the way to Delray. When I did arrive at the dealership, he was moody because I was not satisfied with the numbers he provided on a lease. When I left his office, I told myself I would never return to Delray Honda to do business with Carlos because it was an unpleasant experience. However,, the broker I worked with knew the sales manager at Delray Honda, so I did return. But I specifically told the broker that I did NOT want to work with Carlos. More
Positive new car purchase I went through the Costco Car Program. From the time Zachary Coker contacted me and to the moment I pulled off the lot with my new car, I was treated I went through the Costco Car Program. From the time Zachary Coker contacted me and to the moment I pulled off the lot with my new car, I was treated with respect and no pressure. Delray Honda does an excellent job in making sure their employees know how to work with a customer. More