Delray Honda

Great Customer Service - New Vehicle Purchase Great customer service. Knowledgeable and respectful staff. Delray team made me feel comfortable throughout entire process. Delray Honda is definitely Great customer service. Knowledgeable and respectful staff. Delray team made me feel comfortable throughout entire process. Delray Honda is definitely the Dealership to go to if you want a Honda, even if you live 60 miles away like i do. More

Our new family van Travis was excellent in helping my wife and I find the perfect vehicle for our family. He made the decision process easy and smooth. Thank you! Travis was excellent in helping my wife and I find the perfect vehicle for our family. He made the decision process easy and smooth. Thank you! More

Best Service Center east of the Rockies! From the moment I phoned into the dealership at 0930pm the Thursday before New Years, I knew Delray Honda was going to take care of me and my vehicle. From the moment I phoned into the dealership at 0930pm the Thursday before New Years, I knew Delray Honda was going to take care of me and my vehicle. Early the next morning, Service Consultant, Isai Perez, promptly answered the phone with sincere professionalism, responding right away to the concerns for my vehicle. It didn’t matter that I was 350 miles from home on a holiday weekend, Isai knew exactly what to do to remedy the situation. I’m grateful for Delray Honda. To Isai and his team of outstanding mechanics - thank you for the genuine customer service and fabulous attention to detail. I wish all Honda dealerships were this dedicated to the mission! More

It Went Well My salesmen were Shane and mainly Paul. My experience was fine: the test drive, the negotiation, the explanation of all the new bells and whistles in My salesmen were Shane and mainly Paul. My experience was fine: the test drive, the negotiation, the explanation of all the new bells and whistles in the Civic I bought. I would recommend this place to others. More

Deceptive, Dismissive After Papers Signed I worked with Thomas Arena at the dealership. The sales process went well seemingly as we negotiated a price on a 2018 Honda Accord, Touring 2.0T. I a I worked with Thomas Arena at the dealership. The sales process went well seemingly as we negotiated a price on a 2018 Honda Accord, Touring 2.0T. I agreed to the deal. Then, in the finance office with Scott, I was informed that there would be an additional !900+ dollars in dealer fees (never discussed). I bolted and was walking out. Then Scott (nice guy who did not know that Thomas had not discussed this with me) came back to me as I was leaving to say, "okay", just give us the current months payment. I agreed. Thomas met me in the car to set-up my phone and navigation (thank you for that) and then looking at his watch, excused himself saying that he would be right back. well, I waited in the car some lengthy period of time, no Thomas. So I went in the dealership to find him with another customer. I asked if he was going to instruct me on the technology features of the car (of which there are many) but he was now with this new customer and asked me if I were going to be around for the next few days (I had made a special trip from Spring Hill, Florida to Delray Beach just for the purpose of taking delivery of this car) and I told him "no" that I was returning to Spring Hill. He could care less. Interestingly, he had the time to discuss all manner of personal things with me during the sales process but after the papers were signed, I was history. If you want to be tricked and dismissed after the sales, buy here. I returned a dealership review form to the sales manager and on the form it asked woesuld you like us to call you. I said "yes." That did not happen. It makes it difficult for me to assess blame here, is it all Thomas or does the dealership support deceptive practices. The safe solution is, just stay away. More

Very Pleasant I want to just say this was the best car buying experience I have had. I did not feel pressured or mishandled. I honestly had not completely made up m I want to just say this was the best car buying experience I have had. I did not feel pressured or mishandled. I honestly had not completely made up my mind to buy but Mauricio was very professional and direct - much appreciated. The manager came over to check on me as well and I appreciated that. Everyone I came in contact with during the process was very nice - sales, management, financing (was he efficient- props). I would come back in a heart beat to buy other vehicles here and have already recommended others to this dealer.. More

Happy Honda New Year!! The lease on my Honda CRV was up and I really loved driving it the past three years. However, I needed a third row for hauling teenage boys and a dog The lease on my Honda CRV was up and I really loved driving it the past three years. However, I needed a third row for hauling teenage boys and a dog to and from many school and sporting events. My search led me to the Honda Pilot Touring...it ticked all the boxes and them some. Myself, my husband and kids are all thrilled with our decision. We’ve come to trust Honda these past three years and are happy to continue the relationship. Our sales agent, Mike Webb was enthusiastic, professional, friendly, knowledgeable and all around a pleasure to work with. The finance and insurance process was also quick and easy. My husband and I were impressed with the process from start to finish. More

Delray Honda is Excellent! Our entire experience from the very first phone call with Paul Susca was outstanding. He was a true professional, showed patience and understanding th Our entire experience from the very first phone call with Paul Susca was outstanding. He was a true professional, showed patience and understanding throughout the process right up until delivery. Even though we had the same offer from a dealership 15 minutes from our house in Broward we chose to drive 40 min because of the confidence and trust we had developed by dealing with Paul. The paperwork and delivery was seamless and overall we could not have asked for any better. Thanks to everyone at Delray, especially Paul Susca and Earl Navarra More

New vehicle purchase Lucy was very knowledgeable, professional and patient in dealing with us. She took her time and carefully answered any question my wife and I had. S Lucy was very knowledgeable, professional and patient in dealing with us. She took her time and carefully answered any question my wife and I had. She made the process as tolerable as possible and completed everything in a lot less time than we anticipated. Scott handled the business end and actually completed all forms in a very very short period. The overall experience was excellent More

Recall My service manager was Isai Perez...he was very attentive and courteous and I was in and out within an hour. The Honda Service department has a great My service manager was Isai Perez...he was very attentive and courteous and I was in and out within an hour. The Honda Service department has a great staff and I've never been disappointed with any of their Service staff. More