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Delray Honda

Delray Beach, FL

Overview
Reviews
Vehicles
4.9
3,771 Reviews
Call Dealership (561) 404-5617
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2500 S Federal Hwy

Delray Beach, FL

33483

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Showing 3,771 reviews

October 14, 2023

Our service writer Kathleen Willis is such an asset to Honda . We always goes that extra to take care of us and the needs of her customers. Thank you for being amazing . We love going there . More

by j_alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Clevette and in finance Justin great team members , Kathleen Willis, Thomas Arena
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Oct 20, 2023 -

Delray Honda responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 14, 2023

Michael Young has been my service consultant for seven years, after I purchased my 2016 CRV at Delray Honda. He has guided me through car maintenance. We select the maintenance is that is needed now, as More

by twinpeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Young
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Oct 20, 2023 -

Delray Honda responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 09, 2023

Each individual I encountered at Delray Honda was helpful, friendly, and knowledgeable in their respective departments. The team members at this dealership have a synergy between them and made the pr More

by ccapko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Wade, Craig Masters, Jonas Bair, Aaron Fenyus
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October 08, 2023

Thomas Arena was a wonderful and knowledgeable salesperson. The dealership was so efficient. Our experience was easy and very quick. Highly recommend! More

by knaidele1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Arena
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October 05, 2023

The sales process was made easy and stress free. Tom Arena, who we purchased our previous car with, is great to deal with. There's no pressure. He explains everything very well and is very knowledg More

by awasser1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Arena
Report | Print
Oct 06, 2023 -

Delray Honda responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 05, 2023

service advisor Thomas Arena has excellent product knowledge. Answers all technical questions and try to satisfy all customersreasonable requests More

by bruce.beaulieu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Arena
Report | Print
Oct 06, 2023 -

Delray Honda responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 05, 2023

Recommended but careful with financing not paying off your trade on time!!! When contacting finance, they didn't seem to care, and that's if you got lucky in getting a hold of them. More

by Luis DeJesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, James Scaglione, Aaron Fenyus
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Oct 06, 2023 -

Delray Honda responded

We apologize for the impression you had regarding our finance team not seeming to care about your experience. Providing excellent customer service is a fundamental part of our mission, and we deeply regret any disappointment you may have felt. Your feedback is important, and we take it seriously. We will investigate this matter to understand what occurred during your finance process and ensure that our team members prioritize customer care and satisfaction. To address your concerns more effectively, we kindly request specific details about your interactions with the finance team and any particular aspects that led to your perception. Your input will help us make the necessary improvements to provide the level of care and attention our customers deserve. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.

October 03, 2023

It was my mistake. I was looking in New York, and somehow got Florida but I’m sure he could’ve helped. He was very polite and understanding that goes a long ways but no More

by bjmurray60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kane
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Oct 06, 2023 -

Delray Honda responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 02, 2023

Ed Haddad did a great job. Good Deal. Had to wait 1 1/2 hours for Finance. Unacceptable. More

by Rebsid44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ED HADDAD - 5 Stars, Thomas Arena
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Oct 02, 2023 -

Delray Honda responded

We want to express our sincere apologies for any dissatisfaction you experienced with our finance process during your recent visit to our dealership. Your feedback is important, and we deeply regret any frustration or inconvenience you may have encountered. Our goal is to make the finance process as smooth and transparent as possible for our customers, and we apologize if we fell short of your expectations. We take your concerns seriously and will review our finance procedures to identify areas for improvement. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.

October 01, 2023

Good service Pleasant everyone was very helpful fast and convenient would definitely recommend this dealership to friends More

by Pantherchef33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Conrado
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Oct 02, 2023 -

Delray Honda responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

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