Delray Honda

We agree on one thing, when confirmation came it was another! When I questioned it, I was told that I misunderstood!!! When I mentioned to review the vedio which I had to sign for, I was told it had b another! When I questioned it, I was told that I misunderstood!!! When I mentioned to review the vedio which I had to sign for, I was told it had been erased...When I asked to speak with the GM, Mike Margus, He was not available. I kept calling for an appointment to no avail!! I left a message on his answering machine, I did finally get a response however, was told he didn't have time to meet with me. I told him I had to show him the paper work since I had discovered other problems that were very serious. He said, let me review the paper work and he would get back with me, instead he had his financial manager call and wanted me to discuss the problems with him... I would not agree and finally asked if PACKING OF PAYMENTS was illegal? He agreed it was. I, then said that is why I need to speak with Mike Margus,GM. He said he would relay the message when he returned to work since he was out sick and had called from home. This took place 7/26/12 after meeting with others on 7/23/12 and on 7/25/12 again unable to resolve the problem. Today is 7/31/12. I will atempt to meet with Mike Margus,GM, tomorrow...8/1/12. More

whats the sense i wrote a complaint 2 weeks ago and havent heard a thing paid $51.00 for an oil change after coupon said $9.95 was told i had synthetic oil but would get special price because coupon havent heard a thing paid $51.00 for an oil change after coupon said $9.95 was told i had synthetic oil but would get special price because coupon said it would be slightly higher. $995 t0 $51.00 slightly higher hmmm More

Fun as it sounds I was not there to buy just wanted to check out a color which other dealer did not have after meeting Paul(salesman),he was so honest helpful I was so pleased with not getting the usual s check out a color which other dealer did not have after meeting Paul(salesman),he was so honest helpful I was so pleased with not getting the usual sales hype. Yes brought my new civic 2012 ex sedan.It was not the color I came there to see either and I love it. Went back last week to ask Paul a few questions as he told anything I need just let him know -well he was with other customer and other salesman was only to glad to listen his name Omar.I just had to comment because if the rest of the people are like that what a place to do business. Everyone ther from service mechanic tothe guys that clean and prep your car awesome.BRAVO TO YOU!! More

Andrew was very informative and I enjoyed working with him. He sells cars the right way. In today's world customers are very informed in the things they are looking to buy. He realized that and used it to him. He sells cars the right way. In today's world customers are very informed in the things they are looking to buy. He realized that and used it to make me feel comfortable and enjoy the experience. Andrew was willing to give valuable information about the car and the dealership. He was truthful and showed great patience. The most important thing was the honesty. When a dealer is honest and they stand behind their product and what they do, it sends the buyer home feeling good. Russell has been in this business a long time. He worked the financing on the loan and also showed great knowledge and patience. There was no pressure just answers to questions. Great Experience ***** More

they don't check the vehicles they call certified. i bought one with 10k mile that had the tires dry cracked and i went back and the tire manager said it was nothing wrong with them after dicusing the d bought one with 10k mile that had the tires dry cracked and i went back and the tire manager said it was nothing wrong with them after dicusing the danger of driving tires like that i was told to have them inspected by a michelin deeler and if they would replace delray honda would pay the difference,, got them inspected and found they were very bad cracked even on the inside had them replaced, sent the bill to delray honda,,,,, they will not hold their word..... don't trust this deeler''''///////Mr Benjamin sent me a message and after explaining the situation to Mr. Benjamin and making some investigation on his side about this issues he took care of the replacement cost... I apreciate that from him...thanks a lot..and for the tire expert I hope he relize that safety in first when selling a vehicle and that is one of the reasons I like Honda..other than him every body in this place was good.... More

Good service.We had some isues at first but everything has been takencare of to our satisfaction.Al Benjamin delivered everything he said he would and more.Thanks again Al !! has been takencare of to our satisfaction.Al Benjamin delivered everything he said he would and more.Thanks again Al !! More

I was in great lengths and negotiations with this dealership. The price continued to change and when I actually called to purchase the vehicle, they told me they had other plans for the vehicle. I as dealership. The price continued to change and when I actually called to purchase the vehicle, they told me they had other plans for the vehicle. I asked them if they sold it, since I was just there 6 hours before, and the salesman said, "No, but they have other plans for the truck." I then asked to speak with Casey, and my salesman said that Casey couldn't talk but would give me a ring later that night. Needless to say, I didn't get a call. I called again and was told that he would return my call. Nothing happened. I called the third day, and my salesman said that Casey would maybe call later in the day, but that I could probably come in and buy the vehicle. After getting jerked around, I went to the closest competitor, Lake Worth Honda, got a new truck (not a demo) for the exact same price in the color I deserved. My suggestion, go ahead and get a quote on a vehicle here if you want, but be careful of the bait and switch and the lack of customer service. Their Monday Night Football ad for what they stand for is the total opposite of what is truly represented. A joke. More

Customer service was outstanding, I received everything I asked for and more. I highly recommend if you can to purchase your car from Delray Honda. Several years ago I would of not recommended it, but today asked for and more. I highly recommend if you can to purchase your car from Delray Honda. Several years ago I would of not recommended it, but today I am very happy too. More

I thought that everyone did an excellent job! Maia Nikiforova and Lester Martin took the initiative to get the exact car that we wanted and it sealed the deal. Maia was very professional and an absol Nikiforova and Lester Martin took the initiative to get the exact car that we wanted and it sealed the deal. Maia was very professional and an absolute pleasure to deal with. Craig Grunewald in finance was extremely helpful and went above and beyond to put the deal together and work with our needs. Overall,the experience couldn't have been better. This is the second Honda CRV that I have gotten from your dealership and I am confident that the experience will be just a wonderful as the first. I just LOVE my new car! Thanks for everything! More

we were treated fairly salesman was knowledgeable .price was acceptable. office was friendly. no long wait for the manager to help in the purchase.paper work was done quickly.car was ready for us on time.w was acceptable. office was friendly. no long wait for the manager to help in the purchase.paper work was done quickly.car was ready for us on time.was a nice experience. ishmail made us comfortable with this leasing experience More