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Delray Hyundai
Delray Beach, FL
3,254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,254 reviews
August 03, 2017
EXCELLENT Great service which makes leasing a car a great and enjoyable experience. This is nit my first time dealing with Sadko Lakovic. He is always very cou Great service which makes leasing a car a great and enjoyable experience. This is nit my first time dealing with Sadko Lakovic. He is always very courteous, dedicated and professional. He quickly understands specific needs - this time was a car for my daughter. THANKS! More
by casazurita
Verified CustomerEmployees Worked With
Sadko Lakovic
August 02, 2017
Find another dealer This one cannot be Trusted I don’t remember the last time I wrote a review on service or product I have purchased. I work minimum 10 hours a day and don’t have time for this bu I don’t remember the last time I wrote a review on service or product I have purchased. I work minimum 10 hours a day and don’t have time for this but this time I was just compelled to do this. About a month ago I came to this dealership looking for a used car for my family. Even if the sales person appears nice beware of the manager at the finance department. After about an hour of arguing in his office about adding things to the contract that I have never agreed to and still right before signing the contract somehow, he added $999.00 to the contract. Once I drove home I looked at the contract and noticed a line on the contract called “Additional Equipment” for $999.00. I contacted my sales person and asked him what was the “additional equipment” on my car since the car came with every possible option this model could have. First try by the sales person and finance manager was that it was dealer’s fee. I have pointed out that there are 2 other lines on the contract which specifically point to dealer’s fee. I have explained that if they are willing to show me what was the “Additional Equipment” on my car then I would leave it alone. Second try to explain why they charged me additional money was something like, you got a good deal on a car and you should just shut up and deal with it. When I was not satisfied with the answer and still demanded to know why additional $999.00 was applied they stopped replying to my inquires. For those of you who doubt my story, you can check with Delray Police Department as I am filling criminal complaint. There are hundreds of dealerships around this area. Find someone who is honest. More
by DavidDiamond
Employees Worked With
Finance Manager
August 02, 2017
Kerry's Review Steve was extremely helpful in guiding us having just moved to Florida from Midtown Manhattan, and not having owned a car for a long time. He answere Steve was extremely helpful in guiding us having just moved to Florida from Midtown Manhattan, and not having owned a car for a long time. He answered all questions, and we had a lot, in a very professional manner. We worked with Dave in finance who also was friendly and very thorough walking us through every major aspect, with excellent recommendations, and we felt we were provided with very good and fair terms. We really felt the dealership went "the extra mile" on financing terms for us. We will be highly motivated to be a repeat customer. More
by artteachguy
Employees Worked With
Steve DiGuardi, Sales; "Dave", Finance
August 02, 2017
Leased car with Marlene Greenberg The experience I had at Delray Hyundai working with Marlene was wonderful. From the minute I was met in the parking lot, till I drove off in my new l The experience I had at Delray Hyundai working with Marlene was wonderful. From the minute I was met in the parking lot, till I drove off in my new leased car she was professional, knowledgeable and caring. Working with Marlene was a pleasure and she has a repeat customer in three years when I get to do it again! More
by Barbara 70
Employees Worked With
Marlene Greenberg
August 02, 2017
Great working with Gerry Gerry was knowledgeable ,professional and answered all my questions.He knew all the features of the car and respected my time and interest in the vehi Gerry was knowledgeable ,professional and answered all my questions.He knew all the features of the car and respected my time and interest in the vehicular.He worked hard to give me what I wanted .I visited two other Genesis dealers and he was heads above the other salesmen More
by Boca beach guy
Employees Worked With
GERRY WEISS
August 01, 2017
Santa Fe Purchase My first time at Delray Hyundai and I must say a rather unique dealership. Reminding me a little about what a dealership was 40 years ago. I was gree My first time at Delray Hyundai and I must say a rather unique dealership. Reminding me a little about what a dealership was 40 years ago. I was greeted by a salesman Tom Chila. Tom was about as laid back as the vibe I got regarding the dealership. We were interested in a Santa Fe and Tom went through the different packages and pointed out the value in the different trim levels. We came there to buy and the way we were treated left us with no choice but to go through with a deal. Thank You Delray Hyundai More
by silvia07
Employees Worked With
Tom Chila
August 01, 2017
Win-win experience. After getting numerous postal mailings from Delray Hyundai, I decided to give them a call. Luckily I got Marline Greenberg on the line. I explained th After getting numerous postal mailings from Delray Hyundai, I decided to give them a call. Luckily I got Marline Greenberg on the line. I explained that I had a 2015 Genesis with 9 payments left on my lease and could she do anything for me. Marline offered me a 2017 demo with about 2000 miles (it had 2019 miles) for less payments than my 2015. It sounded like a win-win situation. When I arrived the following day, everything was as she said - no bait and switch. She was very patient with me, explaining all the new features in the 2017 over the 2015, though they look the same from the outside.. In fact my Allstate insurance company just lowered my premium, because of all the 5 star safety features of the 2017 Genesis. As I said it was a win-win experience Leasing from Delray Hyundai and I can see why they are rated so highly. More
by Popy J
Employees Worked With
Marline Greenberg
July 31, 2017
Elantra lease I don't no were to start. My husband and I came into the dealership and was greeted by Tom Chila. We weren't sure what model we wanted. We had a budg I don't no were to start. My husband and I came into the dealership and was greeted by Tom Chila. We weren't sure what model we wanted. We had a budget and Tom told us what car would most likely fit within our means. We literally spent hours with Tom and he patiently found us the car that we wanted. We never experienced such an enjoyable time figuring out the car we wanted to lease. I have told many friends about our experience. Jasmine More
by jasmine45
Employees Worked With
Tom Chila
July 31, 2017
Purchase of pre-owned Hyundai Genesis Was treated very fairly, had a good idea what I wanted before arriving which helped. Nino helped guide me into what I needed at the price I was loo Was treated very fairly, had a good idea what I wanted before arriving which helped. Nino helped guide me into what I needed at the price I was looking to pay. No high pressure which was great. More
by KevinC
Employees Worked With
Nino Cardoso
July 29, 2017
Poor Service on my Genesis I scheduled an appointment for an Oil Change and to check my cruise control. I requested full Synthetic oil. Women on the phone was very rude on the I scheduled an appointment for an Oil Change and to check my cruise control. I requested full Synthetic oil. Women on the phone was very rude on the phone. Got a call an hour after car was dropped off making sure I was aware that there would be a $120 fee to check the cruise control (of course we were not told that on the phone). I refused. When car was ready for pick up went in and was quoted a much lower price. I asked "did you use full synthetic?" "No, would you like us to change it to synthetic?" Instead of apologizing, which he never did...waited for twenty minutes (not bad) car done and they cut $10 off the full Synthetic oil change (hope they really changed it). Called Napleton Hyundai in West Palm and discovered there was a recall on my Cruise Control...Delray never even checked. More
by KMS
Employees Worked With
Don't remember woman who scheduled appt. Alex, service rep
