Delray Hyundai

Will goes out of his way to make the deal quick and easy. I totaled my car and he had a new car ready for me within an hour. This dealership makes the deal happen and it is always painless. Everything is exp I totaled my car and he had a new car ready for me within an hour. This dealership makes the deal happen and it is always painless. Everything is explained and you know where you stand. More

Great dealership great customer service The process was easy. Sarah was a pleasure to work with easy. Sarah was a pleasure to work with More

Fantastic dealership experience. The staff was very friendly and helpful. I was in a bind and needed a car, they were amazing. The staff was very friendly and helpful. I was in a bind and needed a car, they were amazing. More

Sammy went above and beyond to help me get the car and the deal I wanted. Sammy was really professional and knowledgeable. By the time the finance was done the car was cleaned, fully charged and the Bluel the deal I wanted. Sammy was really professional and knowledgeable. By the time the finance was done the car was cleaned, fully charged and the Bluelink setup. When I had an issue Sammy took the time to not only fix my problem but followed up the next day to make sure everything was ok. I 100% recommend Sammy and this dealership is much, MUCH, better than the other Hyundai dealers in the vicinity. More

Kerishia Robinson was the sales rep I was helped by. She was very knowledgeable and answered all the questions I had about the Ioniq 6. After the sale, I contacted her because I thought I had lost a p She was very knowledgeable and answered all the questions I had about the Ioniq 6. After the sale, I contacted her because I thought I had lost a personal item. She checked and double checked my old vehicle for me. (My fault - It was misplaced and in the trunk of the new car.) GREAT CUSTOMER SERVICE!. She has also made several follow-up calls to make sure I didn't have any additional questions. More

Could not be happier with the service here. Sammy and Manny were incredible and everyone else as well. The hospitality is second to none.. thank you Arman and staff! Sammy and Manny were incredible and everyone else as well. The hospitality is second to none.. thank you Arman and staff! More

Sarah Haber was great and I left with the car I hoped for. Everyone involved at this dealership was friendly and attentive! for. Everyone involved at this dealership was friendly and attentive! More

Our salesman Ed Sargsyan was excellent. He had all the answers to our questions about the car and has followed up with us a few times He had all the answers to our questions about the car and has followed up with us a few times More

My experience with salesman Suheil (Sammy) Hadid was awesome. He was well versed in all the features of the Hyundai Tucson SEL and led me through them so I could see which features were selectable and awesome. He was well versed in all the features of the Hyundai Tucson SEL and led me through them so I could see which features were selectable and which were automatic at start up. To say there were very many might be an under-statement. So many I knew I would need some time to learn them all. There is an easy start-guide which he showed me and I've begun reading and learning all this vehicle can do. This is my second Tucson. I had the 2017 SEL AWD. But it did not have the safety features my new 2023 Tucson has. Lane change assist, front collision mitigation, rear crossing alert, and lane assist to name a few. The ride is better and the car is bigger than its predecessor. I love it! And as I said, Sammy was most helpful in demonstrating the many features. We settled on a fair price and I was the happy owner of a new 2023 Hyundai Tucson. Check the warranty! I did. Best in the business. And this company stands by its vehicles as I experienced with my old Tucson. More

I am writing to express my extreme disappointment with the lack of response and poor customer service I have encountered at your dealership. Despite my repeated attempts to contact your team through vario the lack of response and poor customer service I have encountered at your dealership. Despite my repeated attempts to contact your team through various channels, including emails and online chat, I have not received any form of acknowledgment or assistance. For the past four weeks, I have been diligently using the email form on your website to reach out to your dealership. My intention was to ask a few questions about my Santa Fe warranty before scheduling maintenance. However, my emails have gone unanswered, leaving me frustrated and dissatisfied with the level of communication provided by your dealership. To seek resolution, I also tried engaging with your virtual assistant, Kate. Despite her promise to forward my questions to the service department, no progress was made, and my concerns were left unaddressed. Additionally, I attempted to contact the General Sales Manager, Enmanuel Vallejo, as well as the service staff directly, but unfortunately, I received no response. Understandably, as I am currently abroad and unable to make phone calls, I have relied on email and online channels to communicate with your dealership. However, the lack of response and assistance received thus far has left me feeling undervalued as a customer. To test the responsiveness of your dealership, I resorted to a rather unconventional method. I selected a random car from your inventory on your website and clicked on the "get quote" button, providing my email address and phone number. Surprisingly, within 10 seconds, I received an incoming call, text message, voice message, and email from your dealership expressing a willingness to speak with me. I promptly replied, stating that I was unable to speak at the moment and simply wished to communicate via chat about the warranty for my car. Unfortunately, as expected, I received no response whatsoever even after waiting for an entire week. I implore you to take immediate action to rectify this situation. It is imperative that your dealership improves its communication practices and promptly responds to customer inquiries. Every customer deserves to be heard and supported, regardless of their location or preferred method of communication. More