Delray Hyundai

michael shaevitz was a very professional sales person and easy to work with... he helped walk me through the entire sales process.. made my life easy and always has good and quick follow up to any questions. easy to work with... he helped walk me through the entire sales process.. made my life easy and always has good and quick follow up to any questions..... More

I had a wonderful experience securing a new lease. Allan made the process so easy. I would highly recommend Delray Hyundai’s for your leasing needs. made the process so easy. I would highly recommend Delray Hyundai’s for your leasing needs. More

On August 28, 2021, via the internet I inquired about a 2021 Hyundai Sonata Sel Plus. On August 29, 2021, I received a computer generated email from Paul Grossenbacher Ecommerce Sales Director and Serge Ro 2021 Hyundai Sonata Sel Plus. On August 29, 2021, I received a computer generated email from Paul Grossenbacher Ecommerce Sales Director and Serge Rossolyuk Internet Sales Manager regarding my inquiry. Serge called me on August 31 and said he had the 2021 Hyundai Sonata Sel Plus-white with black interior and quoted me a price. I was excited and agreed to the price. He said the vehicle was being brought over from another dealer in a trade. We had more conversations, but they were about the wheels and ensuring this was the vehicle l inquired about and that he doesn't sell "my car"; I was excited. Since the white with black interior was difficult to find and this was an amazing price, I asked Serge several times throughout our communications if he was sure this was the Sonata I inquired about-each time getting more excited, and he said it was. I asked him to send me a Buyer's Order and he did. I then emailed him and asked him to send me pictures of the vehicle, but he didn't. I therefore called Serge and ask where were the pictures, and he said the vehicle was still on the truck, and he couldn't get any pictures. I told him I needed to see pictures and he said okay; the call ended. After about 15 to 30 minutes Serge text me pictures of a Hyundai Sonata Sel Plus; I thought it was the Sonata l had inquired about and the Sonata we had been taking about. About 20 minutes later Serge called me back and said he had put the wrong VIN on the Buyer's Order and was sending the correct one. Remember, Serg had previously told me, several times, this was the Sonata I had inquired about, but I had not checked the email he sent with the corrected vin number-naive me-too trusting. He never said anything had changed with the vehicle or pricing on the Buyer's Order. It was business as usual. Although it seemed like an amazing deal to me, my brother who I verbally gave the out-the-door price to on the 2021 Hyundai Sonata Sel Plus from the original Buyer's Order, he was suspicious. He asked me to emailed him the Buyer's Order. This prompted me to open the email with the revised Buyer's Order; sometimes I'm too trusting. Thank God I opened it because it was not the vehicle Serge and I had been discussing, what I agreed to or what I was excited about. It was a 2022 Hyundai Sonata Sel Plus with a $3,021 increase in the out-the-door price. How deceptive of Serge. I believe he never had the 2021 and that's the reason he didn't email the pictures when I asked. It is shameful that all my conversations with Serge, the initial Buyer's Order he emailed, the emails and text were lies and based on a bait and switch technique. I called Serge to tell him I was disappointed and the revised Buyer's Order he emailed was a no for me. I told him it was his error, and I should get the vehicle for the price in the original Buyer's Order. He never apologized. He said it was a later model and tried to talk about other features on the vehicle, but I stopped him and told him again the deal was no at that price. Serge said he could sell it for the original Buyer's Order but was adding $800, which I initially agreed to because the white with black interior has been difficult to find. He sent an revised Buyer's Order, but added $1,000 instead of $800. I therefore told him no and offered him a price that my credit was ready to distribute a check for. He text me and said his numbers did not change. What a rollercoaster of emotions, but in the end I stood my ground and walked away, figuratively, from the deal. My conversations, emails and text occurred with Serge on August 31 and September 1, 2021. More

We worked with Sammy Hadid, he was very kind, helpful and professional. He went above and beyond to make sure the process went smoothly, and continued to follow up to make sure we were satisfied with everyth professional. He went above and beyond to make sure the process went smoothly, and continued to follow up to make sure we were satisfied with everything afterwards. Highly recommend. More

Nothing but the best. From my initial phone call until I signed the final paperwork everyone was INCREDIBLE! Making sure the car was still in inventory and teaching me how the the options worked. Thank you signed the final paperwork everyone was INCREDIBLE! Making sure the car was still in inventory and teaching me how the the options worked. Thank you. We drove over 150 miles to get the car and it was totally worth it. Micheal Shaevitz made every mile worth it. His hospitality is something that made me HAPPY. The transaction was like talking to a family member. If you need a car Delray Hyundai is they place to go. They will make treat you great without all the headaches. I had tremendous success. Thank you Mike and Vonny! More

I have been in the car business my whole life but I retired and wasn’t looking forward to purchasing a car but the folks down at Delray Hyundai were a pleasure to deal with. After a quick negotiation I retired and wasn’t looking forward to purchasing a car but the folks down at Delray Hyundai were a pleasure to deal with. After a quick negotiation I gave them all my info and came back a few days later to pick my Sonata up and I love it!!! They have the greatest selection of low mile off lease vehicles. Kudos to Alan, Sadko, Tom, Guido, Dave in Finance. Do yourself a favor and skip buying a car that’s had a previous accident at Off Lease Only and go to Delray Hyundai, they treat you like family. More

I can not express how AWESOME my experience was with Serge and the whole team at Delray Hyundai! Right from the beginning, everything they promised, they delivered. Serge was very patient with my teen Serge and the whole team at Delray Hyundai! Right from the beginning, everything they promised, they delivered. Serge was very patient with my teenaged daughter (1st New Car) and all her questions. He showed her all the features the car had and we never felt rushed. Truly a great dealership! More

Alan made the whole process easier than I expected. I had tried to get what I wanted elsewhere as was treated condescendingly. As a woman it was off putting. Alan was terrific and listened to what I wanted a tried to get what I wanted elsewhere as was treated condescendingly. As a woman it was off putting. Alan was terrific and listened to what I wanted and even saved my car for me I had found and line since I live out of the area. I’ve even been able to call and ask more questions and he’s been terrific in getting me used to all the features of my car. Thanks again to everyone at Delray Hyundai. More

Phenomenal experience with Sadko and David the finance manager. Very easy process and exceptional service. All was made extremely easy and seamless. This was my family’s 11 purchase. manager. Very easy process and exceptional service. All was made extremely easy and seamless. This was my family’s 11 purchase. More

From the time I researched online I was contacted immediately and then followed up by an email confirming my appointment with Serge Rossolyuk. He was such a pleasure to work with and followed through immediately and then followed up by an email confirming my appointment with Serge Rossolyuk. He was such a pleasure to work with and followed through with me the entire time until I drove away with my new Kona! He even stopped traffic so I could get out of the parking lot. He is a gem and I highly recommend you call and ask for Serge. More