
Delray Hyundai
Delray Beach, FL
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BEWARE - DECEPTIVE SALES PRACTICES. Negotiated a purchase for a new 2020 G80. Agreement included dealer deducting from the purchase price the last lease payment of $450 on my leased 2017 G80. When purchase for a new 2020 G80. Agreement included dealer deducting from the purchase price the last lease payment of $450 on my leased 2017 G80. When signing the papers with the finance department I failed to notice that the $450 deduction was not included. After getting home and carefully reviewing all the paper work I realized that the $450 had not been deducted from the purchase price. I immediately called Frank the salesperson and he said that he had thrown away the deal sheet and did not remember the deduction. I then called Assistant Manager Tom Chillis who said he would look into the matter but never called back. I then called General Manager Frank D'Arrigo who had sent me an email requesting that I write a favorable review of my experience. I called and emailed him several times and he never responded. I then called Genesis Corporate headquarters and they were very helpful and made two calls to the dealership and were told that the $450 reduction taken into account on the purchase price. Although they were nice to deal with said they sorry that they were unable to get the dealership to refund the $450. We have been a Genesis and Hyundai family that has purchased or leased 8 automobiles over the past 15 years. If Delray Hyundai treats a loyal customer the way they treated me on this issue I would recommend that you go to one of the other Genesis dealers in the area. More
Excellent experience Having just t=been to another traditional Hyundai dealer who, of course, tried to cheat me, it was very refreshing to experience the no sense approach Having just t=been to another traditional Hyundai dealer who, of course, tried to cheat me, it was very refreshing to experience the no sense approach at Delray Hyundai, with considerable savings on both the new car and trade in. Very informative and friendly, would highly recommend More
John Valle was amazing! John walked me through the whole "buying a car" experience, and made it a pleasant and HONEST encounter. John was very meticulous when explaining ever John walked me through the whole "buying a car" experience, and made it a pleasant and HONEST encounter. John was very meticulous when explaining everything from guarantees to finance choices available. A++ /Marta More
Very objective A nice experience. John was very professional and had all lined up for my visit. The whole process was covered in detail and we had our car in a few A nice experience. John was very professional and had all lined up for my visit. The whole process was covered in detail and we had our car in a few hours. More
David was exceptional in his way and knowledge of what I was looking for in a car. When He showed me the Kona I immediately knew that it was exactly what.I wanted. The purchase went very smoothly.. Thank was looking for in a car. When He showed me the Kona I immediately knew that it was exactly what.I wanted. The purchase went very smoothly.. Thankyou. Priscilla Stettner More
Very professional and helpful Mike was someone who gave of his time. And made us feel comfortable while trying give us the best possible deal he could give us. Having done our home Mike was someone who gave of his time. And made us feel comfortable while trying give us the best possible deal he could give us. Having done our homework he did do just that . He visited us at our home to help us set up our garage opener and let us know he is available for any other help we might need. How can you beat that. Thanks Delray Hyundai for a great sakes an and car. More
By far the best Hyundai dealership in South Florida! Smaller than most, but they will go above and beyond to help you. The car I wanted was on the West Coast of Florida, but they went to get it for me. Smaller than most, but they will go above and beyond to help you. The car I wanted was on the West Coast of Florida, but they went to get it for me. This dealership has the lowest prices and best service. More
I read the reviews below about Alan Silverman, they were no lie. It was a pleasure dealing with him. I have called him afterward about something I didn’t understand and he said to come in and he would exp no lie. It was a pleasure dealing with him. I have called him afterward about something I didn’t understand and he said to come in and he would explain it to me. He is an asset to Delray Hyundai. Julius Kesselman More
With Alan Silverman this was the best car buying experience. This has has been the best and easiest car buying experience I have ever had. Alan was extremely helpful from the very beginning. My husband and I f This has has been the best and easiest car buying experience I have ever had. Alan was extremely helpful from the very beginning. My husband and I felt very comfortable with him. He NEVER tried to push the sale of the vehicle. He let us inform him of what we were looking for and totally quoted us a great price. I had really done my homework. Never even had to negotiate back and forth. It was a quick deal and we left there extremely happy and would definitely recommend him and the dealership to anyone. More