Deluca Toyota

Neil was an excellent sales person. We got very direct answers to our questions. He was very courteous. I would certainly request his service in the future and refer friends to him. We were satisfied w answers to our questions. He was very courteous. I would certainly request his service in the future and refer friends to him. We were satisfied with the price of the new car we purchased. More

Justin did alll he could to make our visit go as smoothly as possible. He is knowledgeable about the product. We had to wait quite a bit during both visits, but I don't think this was Justin's fault. He e as possible. He is knowledgeable about the product. We had to wait quite a bit during both visits, but I don't think this was Justin's fault. He encouraged me to call if I have any questions and I did. He assured me he will call me tomorrow when the service desk opens with the answer to my question. If Justin doesn't know the answer, I feel confident he will find it out. More

Justin Prather was the salesperson we dealt with when we bought our Rav 4. We went into the dealership not really expecting to buy. We were only going to look at a truck which is what we were thinking we wa bought our Rav 4. We went into the dealership not really expecting to buy. We were only going to look at a truck which is what we were thinking we wanted. We looked at the trucks and decided that we really did not need a truck. He spent some time with us talking and we decided to look at the Rav 4. We test drove it. We asked about leasing as opposed to buying outright.Justin worked with us and we came to an agreement. We called him several times and he always was pleasant and helpful. We think we are hooked on Toyota. More

We can honestly say that this was the best car buying experience we've ever had. Honestly, from the moment we met Neil, both my husband and I knew that he was not the run of the mill car salesman, he was experience we've ever had. Honestly, from the moment we met Neil, both my husband and I knew that he was not the run of the mill car salesman, he was different. We appreciate the way he treated us always with the utmost respect, professionalism, honesty and consideration. Once we had selected our vehicle and returned from our test drive we prepared ourselves for the negotiating ordeal. To our surprise, Neil gathered some information and in a very short time returned to his desk with figures and financing options that fit comfortably within our budget. Honestly, we were expecting the worse and we prepared ourselves for the typical back and forth business. It never happened and we thank Neil and the friendly team of managers for making this a stress free purchase. My husband is a diabetic and desperately needed to eat, Neil brought us a menu from a neighboring restaurant and in less than 20 minutes we had a delicious meal brought to us at his desk. Yet another example of what made working with Neil and Deluca Toyota an absolute pleasure. I could go on and on but will just end by saying thank you Neil for coming to our home and saving us a return trip the next day. We drove off the Deluca Toyota property in our beautiful new vehicle satisfied beyond belief and we highly recommend Neil to all our friends and family. Deluca Toyota is extremely fortunate to have him. More

When I first got to the dealership, I got somewhat of a run-around; I was passed off from salesman to salesman, because the person that I had initially spoken with on the phone wasn't in. That was somewhat run-around; I was passed off from salesman to salesman, because the person that I had initially spoken with on the phone wasn't in. That was somewhat frustrating, especially since I had drive from two hours away just to specifically purchase from this dealership. It sort of felt like my business wasn't important. We were approached by a salesman, though, who asked if we needed help, so we went with him (Justin Prather). He was very friendly and helpful, which made up for the initial bad experience. Justin was very helpful and really went to bat for us with getting the fair price that we wanted. Enoch Mikell was also quite helpful, though I did seem to have some communication issues with him after I had left the dealership. I had called and left a couple of messages, neither of which were returned. I only received a call from him (not a response to my initial phone calls) to ask about my credit union's information. When I called him back, I left a message on his cell phone, which I assumed he would return more promptly than his office phone. That was over two and a half weeks ago, and I still haven't received a response. That's something that was a little discouraging, as well. It would definitely be much better customer service to have even/especially the people in finance be as accessible as the salesman (Justin Prather) that had helped me. More

I love Deluca Toyota. They truly stand behind their vehicles. The Toyota Care Package shows just how much toyota is willing to stand behind their product, Go see Neil Schneeweiss he was my salesman and vehicles. The Toyota Care Package shows just how much toyota is willing to stand behind their product, Go see Neil Schneeweiss he was my salesman and he is awesome More

The service was excellent. Deluca Toyota went out of their way to make sure I was able to get exactly what I wanted.Everyone I dealt with was very nice. their way to make sure I was able to get exactly what I wanted.Everyone I dealt with was very nice. More

Steve and Mike took time to explain and answer questions, and to find the exact car we wanted. We have returned to receive help from Steve on the many workings of the GPS system, and he makes himself avai and to find the exact car we wanted. We have returned to receive help from Steve on the many workings of the GPS system, and he makes himself available. Enoch took care to correct the 1st finance manager's mistakes on our lease agreement when we pointed them out. All have been very congenial, patient, and helpful. Thank you. More

Great customer service.I enjoyed my experience.The deal was great and the people were helpful. I would recomend this dealership to my friends and family. was great and the people were helpful. I would recomend this dealership to my friends and family. More

The men I dealt with were very understanding, patient, and personable. They made me feel very comfortable with my decision to make my purchase. I will be coming back to visit when I am in the market to bu and personable. They made me feel very comfortable with my decision to make my purchase. I will be coming back to visit when I am in the market to buy another vehicle. More