Deluca Toyota

i was given a reasonable trade-in and got a lot of extras. Rhonda adjusted to my time and made me comfortable with the deal then set up the bluetooth, etc. extras. Rhonda adjusted to my time and made me comfortable with the deal then set up the bluetooth, etc. More

The service advisor, Lance Gansky made my service experience great by being knowledgeable, caring for my problems, and saving me money. He is the perfect example of the overall quality service provi experience great by being knowledgeable, caring for my problems, and saving me money. He is the perfect example of the overall quality service provided by DeLuca Toyota, which is why I buy my cars there and have them serviced there. More

From the time we arrived everyone we met once they knew our name was familiar with the service we were seeking for the day. Ken went over my invoice an d told me what was going to take place and approxima our name was familiar with the service we were seeking for the day. Ken went over my invoice an d told me what was going to take place and approximately how long it would take. Dring that time Ken came into the waiting room and kept us abreast of the work being done and how much longer we had to wait. The service was for a 10,000 mile checkup and recall. All items were taken care of. The waiting room at the dealer is comfortable and friendly, with coffee and treats available More

Brought my truck in for oil change, lube and to address a recall on the seat belts. When Marcy advised me that it would be about 2 hours to work the recall I told her that I was somewhat restricted on time recall on the seat belts. When Marcy advised me that it would be about 2 hours to work the recall I told her that I was somewhat restricted on time and had to leave by 1 PM. She promised to get me out of there before 1 PM and beat my time by 15 minutes. More

I did not have an app. and they took me right away. It took less than an hour. They are always so friendly and knowledgeable! I wouldn't go anywhere else. took less than an hour. They are always so friendly and knowledgeable! I wouldn't go anywhere else. More

Oil leak was repaired under warranty. The work was quite involved and was done correctly, and on time as promised. Service advisor Marcie Coulter is very knowledgeable and courteous. I would recommend the involved and was done correctly, and on time as promised. Service advisor Marcie Coulter is very knowledgeable and courteous. I would recommend the Deluca service department to anyone requiring service on their Toyota automobile. More

Jose Alonso is the best. Let us talk and was not in a rush to sell. Kind and had respect for my wife and myself. I will be buying two new cars in 2014. Also Nathan in service department has what it rush to sell. Kind and had respect for my wife and myself. I will be buying two new cars in 2014. Also Nathan in service department has what it takes to keep you Happy. God Bless Us All ! More

Went back to Deluca Toyota to trade in my 14 yr old Ford. Needed a "safe" vehicle to take on the road to go to series of Dr appointments in Gainesville for cancer treatment. Salesman called me back and sa Needed a "safe" vehicle to take on the road to go to series of Dr appointments in Gainesville for cancer treatment. Salesman called me back and said he had a vehicle that would suit. 2005 Rav4 with lower mileage seemed to be a good deal. Brought the vehicle home and my mechanic gave me a list of problems: bad brakes, bad battery, deteriorated serpentine belt... My loan company refused to release the funds unless these problems were fixed. Had to fight with the dealership to get repairs since I negotiated price down and had to buy the vehicle "as is". I'm an idiot because I thought the dealership had to have done at least an initial inspection and that they would NEVER have sold me a vehicle they claimed was "safe" but had bad brakes etc. After negotiating again, the repairs were done. One week later, my check engine light and two other trouble lights came on. Went back to the dealership and they did a quick check. Told me it would cost another $200 just to do a "smoke test" to find the problem that was in the emissions system. Now, I am scared to take the car on the road because it seems that Deluca did not sell me a "safe" vehicle. Because of cancer treatments my income is sadly depleted and I don't have the money or the time to try and find out what kind of mess I purchased. I now worry that I will break down on the highway. This was my second experience with Deluca Toyota, the first went well. Because I now believe I was taken advantage of I will never do business with this company again. More

purchased used RAV4. salesman was GREAT & arranged to have it detailed @your dealership following purchase. unfortunately, damage was done to panel around radio during detail process. Otto arranged to have it detailed @your dealership following purchase. unfortunately, damage was done to panel around radio during detail process. Otto arranged for your folks to repair which was done beautifully! Could have been a bad experience but your staff has won my loyalty. Thanks! More

Jerry was one of my salesman and is very informative, courteous and by far very customer service oriented. He went over and above to make sure that I was satisfied with my purchase. I have bought from courteous and by far very customer service oriented. He went over and above to make sure that I was satisfied with my purchase. I have bought from many dealers and never had the customer service that Jerry provided. More