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Deluxe Auto Sales
Linden, NJ
1,043 Reviews
We are a pre-owned car dealership located in the lovely town of Linden in the beautiful state of New Jersey. We have been in business since the year 2000 and have sold over 18,000 cars. Pretty neat huh? We specialize in pre-owned BMW, Mercedes, Audi, and carry over 24 vehicle brands, providing you a wide selection to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,043 reviews
January 07, 2016
Enjoyable!!!!! Kevin was a real gentleman. I called before I arrived at the dealership, when I did arrive the truck I was interested in was waiting outside for me. I Kevin was a real gentleman. I called before I arrived at the dealership, when I did arrive the truck I was interested in was waiting outside for me. I met Kevin a minute after walking into the lobby he quickly exchanged hellos with me and asked if I wanted to go for a test drive. Absolutely! I couldn't believe he didn't want to know how much I wanted to spend a month what my budget was and all the nonsense that car dealers are known for asking. Kevin and I discussed the price and particulars about the deal like two grown ups. No running back and forth with the managers and the finance guy. What a great experience this was. I asked questions and Kevin answered them or got an answer very quickly for me.. The deal we struck was a hand shake until the next day because I didn't have a lot of time. This was to easy and smooth to be true. The exact deal we agreed on was on paper when I came back the next afternoon. No swapping of numbers, raising interest rate, adding fake fees. Thank you Kevin best car buying experience I've ever had. The reviews are true!!! More
by Darren L.
Employees Worked With
Maverick , Kevin Goines
Helpful January 04, 2016
Price changed after agreement was made. Sue was the initial contact person via phone before going to the dealership to view some Ford Explorer's who was very polite. Upon getting to the dea Sue was the initial contact person via phone before going to the dealership to view some Ford Explorer's who was very polite. Upon getting to the dealership I was greeted by Victor who showed me some Explorer's. While getting ready to go on the test drive, the moon roof would not open so I didn't want to continue to test that one ( no fault of Victor's). The other's were to much then I wanted to pay. Victor then took me to another location to see other explorer's where I opted to test drive one of them. While on the drive, Victor was very polite, professional, explained all the mechanisms, and was not pushy at all. Once we made it back I told Victor that I was interested and we went back inside where he called a manager over (name not given). I then let the manager know that I was interested but as a consumer, I wanted to get the best price so I would be checking out another dealership which I believed was in Springfield tomorrow since they also had a 2013 listed for $18,900. Victor & the manager thought that they knew the dealership so the manager proceeded to google on his phone, while on his cell phone, the manager asked me what could he do for me to purchase the vehicle. I told him if he could give it to me for the $18,900 I would purchase it. He said he would give it to me at that price and then started showing me prices on Explorer's that he pulled up on his cell phone, stating that they were in the area, and the mileage's of 80,000. The mileage on the one that I was looking at was, I believe 62,000. At that point he changed his mind. I couldn't believe that he would do such a thing. I asked him again about the price and he told me the best price was the original price of the $21,995. After Victor & I got back to the original location he wanted me to speak with his manager to see if there was something else I would be interested in but unfortunately they did not have anything. That manager was very helpful also and wanted me to take a look again to see if he could possible work with me but I was only interested in the Explorer. My experience was very good with Sue, Victor and the manager for which name I do not know. Only wish that I could have brought the vehicle and Victor would have made a sale. Because of what the other manager did I have to give this dealership a star. There is no excuse in going back on your word. At the end of the day your word represents your integrity. More
by VIC57
Employees Worked With
Victor- I would recommend Victor without any reservations, but the manager the first manager no., Suselle Salermo
January 01, 2016
First rate operation Looks like any other car lot from the outside.But inside is a clean efficient business and courteous staff. Good selection of high end cars. Start to Looks like any other car lot from the outside.But inside is a clean efficient business and courteous staff. Good selection of high end cars. Start to finish with my trade in to new vehicle financing to DMV transfer was done with machine precision. Salesman Kevin was superb throughout. More
by odat
Employees Worked With
Kevin Goines
December 31, 2015
Unexpected excellence I am not one to blindly spend thousands of dollars on a vehicle I have never rode in or seen but the experience with Deluxe ended up better than I cou I am not one to blindly spend thousands of dollars on a vehicle I have never rode in or seen but the experience with Deluxe ended up better than I could have ever hope for. Sue, their internet sales person, was top notch and responded day or night to my questions and concerns. I was lucky enough to have a friend in the New Jersey area who was able to take a test drive and inspect the vehicle first hand. He confirmed everything that the Deluxe advertised the vehicle as. I ended up with the vehicle I wanted at a more than reasonable price. Even the 300 mile delivery they arranged went off without a hitch More
by Greg
Employees Worked With
Suselle Salermo
December 31, 2015
Lexus IS250 Excellent customer service, Sue was amazing! She was very professonial. It was a tough neotiation but we got what we needed & wanted. The Sales Manage Excellent customer service, Sue was amazing! She was very professonial. It was a tough neotiation but we got what we needed & wanted. The Sales Manager Nuno explained everything and showed us the numbers which helped seal the deal for us. 5 out of 5 stars! Thank you for everything including Sue's lunch! More
by Joanne
Employees Worked With
Nuno, Nuno Ferreira, Suselle Salermo
December 30, 2015
Outstanding customer service! We bought my brother's BMW 545i and the process awesome, it was quick, and seamless. The sales team and the guys who detailed the car were very nice! We bought my brother's BMW 545i and the process awesome, it was quick, and seamless. The sales team and the guys who detailed the car were very nice! I'd definitely come back and recommend it to my friends and family. More
by CarolynDS
Employees Worked With
Suselle Salermo
December 30, 2015
Great ecperience My husband bought his car with them first and he loved how helpful they are, so when I decided to get a new car I went to their dealer. I had an amazi My husband bought his car with them first and he loved how helpful they are, so when I decided to get a new car I went to their dealer. I had an amazing experience Suselle and Rafael are great very helpful and honest people. More
by Debbie82
Employees Worked With
Rafael Perez Jr, Suselle Salermo
December 24, 2015
Enthusiastic dealer and nice shop I am very satisfied with my visiting and purchasing at Deluxe Auto Sales. I found the car I want at their website and went there today to ask for more I am very satisfied with my visiting and purchasing at Deluxe Auto Sales. I found the car I want at their website and went there today to ask for more details about the car. The salesperson answered all my questions with good manner, and that was all I want and all I need. I would definitely recommend this shop to my friends! More
by Wei
Employees Worked With
Willy Matos
December 23, 2015
Always very Helpful with everything I had some issues with the keys but they were able to help me and doc the problem in a speedy manner, would definitely recommend. Great service and qu I had some issues with the keys but they were able to help me and doc the problem in a speedy manner, would definitely recommend. Great service and quality. Always very helpful. Willi is great!! More
by Skylinerv
Employees Worked With
Willy Matos
December 23, 2015
Top-Class Dealer. Exceptional Customer Satisfaction I just went to check some details about a specific car that I have seen in their website with no minimal intension to buy on that day. The Sale team ( I just went to check some details about a specific car that I have seen in their website with no minimal intension to buy on that day. The Sale team (Willy Matos) was really helpful and made me very comfortable. He suggested the right choice of my car, pulled down the vehicle from the lot, cleaned it and asked me to drive first. More than the car, I really appreciate effort this dealer is taking to make the customer comfortable. More than selling the car; they sold the trust, comfort and credibility about the dealer which left me with no choice of buying the care from them on the same day. Good work Willy and team. More
by Harinarayan G
Employees Worked With
Willy Matos
