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Dempsey Dodge Chrysler Jeep Ram of Plano

Plano, IL

4.0
71 Reviews
Welcome to the Dempsey Jeep Chrysler Dodge RAM website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep, Ram or Wagoneer car, truck, or SUV you will find it here. We have helped many customers in or near Plano, Yorkville, Oswego, Sugar Grove and Aurora find the Chrysler, Dodge, Jeep, Ram or Wagoneer of their dreams!
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1000 E Route 34

Plano, IL

60545

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Showing 71 reviews

April 23, 2024

Bought my husband a used corvette from Dempsey. They didn’t have the one we wanted, but found us one! It was great to just go to one place . Really didn’t want to go store to store. Everyone was so More

by JupGus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse E
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Bickle Tom Dempsey
February 21, 2024

I found a used SUV that I was interested in online. I drove 7 hours from my home in northern Michigan & I am very happy with my purchase. I feel that the vehicle was represented very accurately and the More

by Eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim
January 13, 2024

Out of all the Ram dealerships I have dealt with in the search of a new 23 TRX. This dealership did the very best that they could do to try to find a vehicle for me. They were honest and guaranteed me. I w More

by Seanreb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse E
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2022

Sold the vehicle I wanted and agreed on monthly payment that eorked. That's fine it happens but... They then told me about another vehicle coming in and set up an appointment with me. I asked if that ve More

by Ctazelaar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Quinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Bickle
Aug 27, 2022 -

Ctazelaar responded

They sold the vehicle I wanted and agreed on monthly payment  that eorked. That's fine it happens but... They then told me about another vehicle coming in and set up an appointment with me. I asked if that vehicle would match my payment terms...no response. Appointment happened and payment was $60.00 more a month. Pointed out my ask if this would me a waste of time for me. Finance manager said he was off work the rest of the day after sent. Appointment was at 2pm so I noted he had all morning to respond instead of waiting for me to get there and wast 2 hours of my time there plus the 1.5 hour round trip to travel there. He didn't know what to say so I left.

August 18, 2022

When it comes to warranty work they don’t go to bat for the customer More

by Gater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Quinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Great experience. Market post COVID-19 in mid-2021 is a sellers market, not a buyers! Found these guys via a Internet search for recommended dealers in Illinois. Drove 75 miles or so since they had good More

by 4THDURANGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom D (Owner), Leo P (Finance), Kory B (Sales Manager), John W(Sales), Michelle (Sales)
August 28, 2020

If I could give a lower rating I would. I took my 2005 Dodge Ram in to Dempsey's shop on 8/19/2020 to have an A/C issue diagnosed. I left the truck there and several hours later, I received a phone call More

by avinstructor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Dempsey
Sep 09, 2020 -

Dempsey Dodge Chrysler Jeep Ram of Plano responded

Hello, we at the dealership deeply apologize for damaging the bumper. There is no excuse for that. We do have to follow what our insurance advises us to use as a replacement. There are some legalities that we need to follow, unfortunately. We apologize and hope you have a great week.

April 14, 2020

I got package, it said covid-19 stimulus assistance, time-sensitive. Why would a dealer send crap like that to people to sell their them cars. People think it's a government document but it's a sweepsta More

by Csrsantos69
Recommend Dealer
No
Employees Worked With
None, waste of my time
April 11, 2020

Received a Manila envelope with “Covid-19 Stimulus Package“ stamped on the front, and the rest of the writing looked very official. This should be considered fraud and is definitely preying on fear. I More

by theewizoh
Recommend Dealer
No
Employees Worked With
Tom
April 10, 2020

Received an envelope stating “covid-19 assistance” with an authorization code only to find out it’s an ad for this pathetic excuse of a dealership. More

by Jason1776
Recommend Dealer
No
Employees Worked With
Mary
1
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