Wife, Donna and I visited Dempsey in Plano. We drove 3 hours from Danville to get there but the trip was worth because the vehicle we viewed on the web was exactly what we were looking for. There was absolutely no sales pressure whatsoever. We purchased the vehicle and drove it home.
Our sales person, Eric was great to work with and went well out of his way to quickly provide us with every scrap of information we requested. He has boundless energy and enthusiasm and couldn't sit still for more than 5 minutes. An instantly likable personality. Thank you Eric, please slow down.
Jason S., the Sales Manager/Closer was congenial, had a sense of humor, and was not hard to deal with at all. No pressure tactics whatsoever. Did Dempsey make money on our trade (?), sure they did that's why they are in business. The deal we agreed to seemed fair to my wife and I and we were satisfied with the purchase. Enough said. We enjoyed kibitzing with Jason as well.....At least I did, maybe not so much my wife.
Scott the F&I guy has a job I would not want. The process is tedious but Scott gave us all the information we needed and at the end even managed to get us a lower loan rate than originally suggested. Thank you Scott for finding that lower rate.
All in all our experience at Dempsey was very positive. Even the owner, My Dempsey stopped and spent considerable time chatting with us on a variety of subjects. We very much appreciated his taking the time to do that.
If you're looking for a good dealership with friendly, knowledgeable , people who go out of their way to assist you I would highly recommend Dempsey Dodge, Chrysler and Jeep.