How they treat elderly people.
Tye, the finance person had me signing paperwork, boy was I shocked extra charges. $4212 Extended Warranty, He said like a New Car Warranty. price in
Tye, the finance person had me signing paperwork, boy was I shocked extra charges. $4212 Extended Warranty, He said like a New Car Warranty. price increased $6,723.50 * car fax promised and not given * signed, drove to Nampa, no windshield fluid in reservoir. bought 1 gallon poured it all in and still couldn't see it..bone dry. * 2 coolant res. 1 below minimum level * Found 1 recall not done. Bumper.com report showed posted Nov 11th, 2022. Got it done in Nampa Kendall Auto Mall, 2 days Feb 20-21st. Replaced SC256 Power Relay Assy.Did multi-point inspection. Found Cabin air filter needing Immediate Attn.
* taken to Dennis Dillon on Fairview Service Manager Chris to look at the oil. he insisted they did an oil change, partonized me explaining about oil, only brought it to his attn. because it was low, and black on a white paper towel. the windshield fluid was low, so maybe the car had not been serviced as he thought? He continued to talk about fluid differences in color like I was a child. I told him about the sticker on windshield said it was to be changed July of last year. Further suspicion that the car had not been properly serviced. He said they don't put stickers on anymore (they put one on our windshield when they changed the oil at a later date) and then Chris volunteered that they had replaced the windshield. We were unaware of that being done on the car. (later we found that one headlight is new) * tires were cracked Feb 21st showed Chris there was a nail in the side of the tire. Chris proceeded to tell me there is construction everywhere I could have picked it up right after leaving the lot. They pulled it out, turned out it was a staple. Entry point was where tread met the side wall. The tire stayed up. I got upset with him, didn't want to talk to him anymore because he was telling me what I was saying was normal goings on. I told him his service he supposedly did was not evident to what I was seeing. I wasn't rude, I thanked him for his detailed explanations and reassured him that I had been taught how to care for a car, fluids and all. I turned and left. Made the trip to Boise to be told I wasn't seeing what I was seeing. Grr. * got two front tires new on Feb 28th in Nampa
*March 8th Jeanie to Dennis Dillon request tranny & oil change.
*March 25th oil change (0W 20W. mileage 89,674 at Dennis Dillon. receipt says including tire rotation. But the 2 new tires are still on the front. They did brake inspection. * April 3rd my calendar says we took the Kia to Dennis Dillon to have the Tech look at the cooling down, lunging when take foot off the brake etc.
* May 3rd - To Dennis Dillon Engine temp drops to cold after idling more than 5 min. Then takes 20 min to come back up to normal operating temp. If cabin heater is on at 73 degrees it blows cooler air in as if at 63 degrees. at same time it shows engine temp on cold. happens all the time, we have to have it on 80 in heater just to be warm. Told this is normal when shifts from motor to battery or ?
* we reported on same visit vehicle lags when taking off from a stop & rpm's rev high w/ no acceleration, then takes a time for vehicle to engage "unable to duplicate customer concern." They cannot check the transmission fluid level. It is a sealed transmission. That's why Dennis Dillon was saying we needed to replace it. They kept the car for a month, we begged for a loaner but they said they had none. * we reported headlights out of adjustment please align. They said they did the alignment but it is the same as when took it in. * same visit: reported vehicle pulls to the left when braking in & brakes growl when letting off the brakes from a stop ***The Tech noted on our receipt suspect the noise is coming from the transmission. See pictures on my Google review. So much not here. Tried to get in touch with the service director or GM. No call from either..STAY AWAY FROM THIS DEALERSHIP.