Dennis Dillon Kia

Very Happy with the Service @ Dennis Dillon KIA! Took less than an hour for Entire Service! My First experience at this Location! So Far So Good! Thanks Harry Rood!

To say I'm disappointed with Dennis Dillion Kia is a HUGE under statement. I went in trying to buy a GMC Denali full package, I had a bit of negative equity in my 2016 Dodge Journey.. Needless to say the sales men (2) pushed me into a 2019 Kia Sorento, which was no bigger or better than the car I had.. Made my payments go up $450 a month.. Leaving after the deal was made, they said" Do you love it?" I said "No still hate it!!" They knew I wasn't happy so they tinted the windows and put in red lights. Still not happy calling weekly letting them, know I still hated it. When I was purchasing the car we discovered that I had gap insurances and extended warranty, so it was my job to get those :"cashed" in and get Dennis Dillion Kia the money.. $1,600 which was the "down payment" While, in one of our weekly conversations with Bruse the GM, he stated n worries that he hadn't came yet, he would push it back..Monday my account is still over drawn, I haven't heard from Bruce or anyone from Dennis Dillion.. Is all I wanted was a BLACK GMC Tahoe XL Black out everything with Fuel Flex.. I have a car I loath and a bank account that is overdrawn, because again the GM didn't do what he was supposed. Its a sad day that a female, a single mother cannot go and buy a car without getting hustled, by "car salesmen"..

It took an extra day to get the vehicle back. The motor cover was not put on correctly with one of the screws being stripped so it rattles. Tyler the service manager was not helpful at all. I would not buy another Kia from this dealership after this experience.

I have purchased 3 vehicles from this dealership in the past year. Thus far, we haven’t had any problems, and our sales person, Bobby Horton was a pleasure to work with.

Our first oil change in our new KIA Optima was a very positive experience. Bobby was very friendly, knowledgeable and professional. We ended up getting the windshield chip filed also, and the entire experience was about 45 minutes, exactly as he promised. I highly recommend Dennis Dillon Kia and their service department.

Worst service center I've ever used. They fused my back door shut, had terrible customer service, and were unfriendly. I don't recommend anyone using this service department.