Dennis Dillon Mazda
Boise, ID
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Showing 46 reviews
We do not live in Idaho so we were working closely with a salesman named Bill Schultz to make sure the truck we were interested in was exactly what we wanted. Bill stated he would drive the truck and text us salesman named Bill Schultz to make sure the truck we were interested in was exactly what we wanted. Bill stated he would drive the truck and text us that it was getting for mileage. Bill texted 18 mpg in the city and 24mpg with the wind. He mentioned several other things but the text was too long to rewrite here in this complaint. We also asked him to do a complete inspection of the inside and outside and tell us what the flaws are on the truck. Bill advised my husband that the truck was completely clean with no flaws, as a matter of fact he said “it is the nicest truck I have seen in the area.” We reviewed multiple pictures online and did not see any defects. After all that we finally flew to Idaho. The truck we were shown when we got there was not what Bill and the dealership represented. The mileage was 16 mpg freeway and the exterior did not have one place on it that was not scratched, dented or replaced. The tailgate had been replaced and a cheap after market paint job with fish eyes was the finish. The passenger tail light was broken and the truck looked like it had just come in from an extended hunting trip through the brush. The pictures online were low resolution and hid the flaws on the truck. Mountain Home Auto Ranch offered a travel voucher however once we got there they stated they were not going to give us a voucher because it was not their fault that we did not like their truck. They agreed to drive us back to the airport, (how kind) and on the way back to the airport the engine started to shimmy and almost died at the red light. They misrepresented the vehicle and we were stuck in Boise with no flights home or travel compensation as promised. Mountain Home Auto Ranch should be responsible for our out of pocket expenses...it was NOT that we did just "did not like" their car, as they stated, they were completely dishonest. The truck we saw when we arrived is not what they said during multiple phone calls. We lost a lot of money on this verbal deal and Mountain Home Auto Ranch would not take any responsibility, honor their voucher and for that matter was not even remorseful or nice after everything we went through due to their dishonesty. These immoral business practices should be illegal. DO NOT take your business to Mountain Home Auto Ranch, tell you friends and family and save them money and time. I am sitting in a hotel room with no flights available and I want to get home to my family. I bet the owner of Mountain Home is home with his family tonight. ***FYI Dennis Dillon is the same family that owns Mountain Home Auto Ranch*** More
We had the great opportunity to meet TIM WURTZ at Dennis Dillon car dealership. We bought a 2007 Honda Odyssey and it is exactly what we had been looking for. We had gone to other dealerships and we were s Dillon car dealership. We bought a 2007 Honda Odyssey and it is exactly what we had been looking for. We had gone to other dealerships and we were so impressed with Tim. He was such a pleasure to talk with and did everything he could to make our car buying experience the best! He was very patient with us, and at no time did we feel pressured or uncomfortable when talking with Tim. He knew we had a certain budget we needed to stay in and he knew what car we wanted and helped us get a great deal, thank you so much Tim for everything. We will definitely be referring our family, friends, co-workers, etc. to go see Tim Wurtz at Dennis Dillion when they are ready to buy a vehicle. We will be visiting Dennis Dillion and Tim in the future when we are ready to buy again! More
Bob made the experience very simple and made us feel comfortable with our purchase. We had looked on Auto Trader and knew which car we were interested in. Bob took us to the car and showed us the car comfortable with our purchase. We had looked on Auto Trader and knew which car we were interested in. Bob took us to the car and showed us the car fax. He was very thorough and a pleasure to deal with. More
This was my first vehicle purchase and after a horrible experience at Lithia Ford I was pleased to meet Jakob Jones. I was honest with him and he was honest with me. He respected my wishes, he knew when to experience at Lithia Ford I was pleased to meet Jakob Jones. I was honest with him and he was honest with me. He respected my wishes, he knew when to be pushy and when enough was enough. I appreciated his kindness, patience, and he answered all my questions. I highly recommend him for any future purchases with Dennis Dillon. When he showed me the Nissan Altima I fell in love and am so happy with my purchase. Thanks Jakob! :) More
I was in the market for a new Nissan Murano and went to Dennis Dillon Nissan because a friend told me that they had the best price in town. I had a great experience from start to finish. I was greeted pr Dennis Dillon Nissan because a friend told me that they had the best price in town. I had a great experience from start to finish. I was greeted promptly and was treated professionally. My salesmen, Scott, knew the Nissan product very well and showed me the PERFECT Nissan Murano I was looking for. The negotiation process was very easy as they had a great price. I feel I got a very fair value for my trade and great financing also. One of the managers, Bruce, came down and made sure everything was good, I assured him it was. Great price, great deal, fantastic car. Thanks everyone. More
Salesperson(Arron) followed up and kept in contact with me during the process,he is friendly easy to talk to good customer svc skills. I am pleased with the deal, and how fast it went once I decided. No ga me during the process,he is friendly easy to talk to good customer svc skills. I am pleased with the deal, and how fast it went once I decided. No games played with numbers straight forward and honest that was great. More
This is the 6th vehicle that I have bought over the years from Dennis Dillon. I have many options to go and buy a car and I choose Dennis Dillon because the are the best to deal with. I will be back in a co from Dennis Dillon. I have many options to go and buy a car and I choose Dennis Dillon because the are the best to deal with. I will be back in a couple of years for a 7th vehicle. I highly recommend them to anyone. Ask for Dorothy she will treat you right. More
My wife and I have always been told no we cant get this cause of our credit. They gave us a chance and now my family has the best vechicle we have ever owned. thank you bob and the whole sales team at Denn cause of our credit. They gave us a chance and now my family has the best vechicle we have ever owned. thank you bob and the whole sales team at Dennis Dillon. i would highly recommend them to anybody. More
In May 2007, I leased a 1995 Gmc pickup, I was only 19 at the time and just happy to be approved to get a decent vehicle to get me to work. I paid faithfully for 2 years of the 3 year lease when I lost my jo the time and just happy to be approved to get a decent vehicle to get me to work. I paid faithfully for 2 years of the 3 year lease when I lost my job. When the 25th payment was 17 days late they repo'd the vehicle. I went to Dennis Dillon's Treasure Valley (Northwest) leasing (Changed their name to escape bad image) to collect the property out of the vehicle and was verbally assaulted by the manager, he used many swear words very loudly in my face and called me a deadbeat. I told him I just wanted my stuff and no trouble, he told me they are very aggressive with default lessees and that they would "bend me over in the courtroom" to get the remaining balance of the lease. The trucks current value is $4500 and I owe $5400 they filed a $5,000 small claim against me without any proof that the vehicle was even sold at auction. I had just put $2500 into the truck months before the repo for mechanical repairs. I know I can't possibly owe them $5,000 in differential, but it's hard to say what kind of papers my signature is on. I would gladly pay the difference between actual auction selling price and remaining lease debt, but they're obviously shooting for higher goals. It's possible someone in the company bought the truck for 1$ at their own "private auction" and I'm supposed to pay for property I don't receive. Idaho is a very red state so I'm sure the big corporation will be allowed to step on the little guy. More
I bought a new Mazda6, fully loaded, from this dealership. Had each oil changed done on time in the service dept. Not even a year after purchasing my vehicle it began to leak under the engine. I b dealership. Had each oil changed done on time in the service dept. Not even a year after purchasing my vehicle it began to leak under the engine. I brought this to the service dept. attention when have my oil changed (in March) I was told that it was a small leak and that it didn't need fixing until I wanted to start using my A/C. They recommended that I return in a month or so. I set a date for 2 weeks later because I wanted it fixed asap. 3 days later my car was dead on the side of the road. The entire radiator blew. It just happened to be a Sunday and their rental company was closed. Stuck on the side of the road with 2 youngs kids and all I was offered was a tow truck. I called Team Mazda who had my car towed in 20 minutes and had me in one of their own cars off their lot. I will never return to Dennis Dillon for any vehicle needs. I also regret referring a total of 6 people to this dealership who all purchased new vehicles. If this is the treatment you get when you buy a new vehicle with a warranty imagine how you will be treated if you buy a used one! BUYER BEWARE!! More