Dennis Dillon Mazda

horrible service. misquoted me and would not honey original Had my mazda service scheduled for wheel bearing change. Gina from service gave me quote of $255. When brought my car in quote went up to almost 500 a Had my mazda service scheduled for wheel bearing change. Gina from service gave me quote of $255. When brought my car in quote went up to almost 500 and it would have been more according to another service rep...so took my car back and never going there again!!!. Bobby in service was very rude and yelled that he don't have time for me and that I need to get my car out of his shop. More

SCAM ARTISTS WHO FALSELY ADVERTISE. KIA I would recommend you NEVER go to Dennis Dillon (especially the KIA dealer) as they will completely waste your time. They care nothing for you or anyo I would recommend you NEVER go to Dennis Dillon (especially the KIA dealer) as they will completely waste your time. They care nothing for you or anyone, at all. I received in the mail a card from Dennis Dillon saying they would buy back my 2012 GTI for 120% above Black Book. They gave a specific number, $22,778, as the amount they would pay me for my GTI. They listed several Kia options and pricing, listing a Soul for their internet pricing, whatever that is, but gave an example. When I went in I should have known there would be issues because my sales person asked me if I knew that the trade value listed on the card they sent me was just an estimate? I said that is a pretty specific estimate. I went to the dealership within the sales event dates. Before buying I wanted to run it by my wife with the plan to come back before the event expired. I called my sales lady and told her I would come back, when was most convenient for her? During this discussion she put me on hold and when she came back said, "We can do this deal anytime you want to come back." Since I worked a ton last week I asked if it would be okay to get the sale price on Saturday. She said yes, no problem. I just got home from wasting 2 hours there. First thing she says is, "Well you know the sales event has expired?" I reminded her of our conversation and she said oh yeah, she'll work it out. She comes back with a sales manager who is carrying the card with the fine print, telling me the event expired. I told him about my conversation with my sales lady as well. He says ok, they will get as close as they can. I did explain to him that I was frustrated that they are pushing back on the trade value and backing down on the agreement to extend the sales event for me. Anyway, he comes back. "You're going to be more frustrated. Your trade is worth $14,000." Are you kidding me?! I know for a fact KBB is $18,304 for its condition and mileage! Oh, and I called the sales manager, Mike, to discuss. Didn't care a bit. Gave me the same BS over and over again. Then he tries telling me that those cards were wrong and it was the advertising agency's fault, they used Retail instead of Trade-In. Seriously??!!! Because the big dealership doesn't proof or approve their advertising before being sent out???!!! Yeah, Mike, I really am stupid!! DO NOT USE THESE CROOKS!! They will waste your time, have no respect for their customers and just want to hook you and rip you off, all of course, in my opinion More

Dennis Dillon Failed Us! Don't ever do business with Dennis Dillon Nissan! After receiving extensive engine service from Dennis Dillon Nissan Service on our Nissan Pathfinder Don't ever do business with Dennis Dillon Nissan! After receiving extensive engine service from Dennis Dillon Nissan Service on our Nissan Pathfinder 3/19/14, our vehicle broke down on Highway 80 between Winnemucca, NV and Reno, NV on 3/22/14. We heard a loud noise in the engine compartment and lost power steering. After our family spent 4 hours in the desert waiting roadside service, we were towed to Reno, NV arriving at 10pm Saturday evening. Our Nissan was left with Nissan of Reno for repair-which wouldnt be completed until the next Wednesday. We spent the night in a motel (this was supposed to be a one day drive) and rented a vehicle to continue our trip for a California family Spring Break vacation. On our way back home to Idaho we were informed by Cal Trans requiring snow chains for the Sierra Nevada Mountains. We purchased chains to fit the rental vehicle on the way. If we had had our Nissan Pathfinder, we would not have been delayed with the purchase and subsequent tire chain application, causing us to miss the window of opportunity to pass thru the mountain range before Cal Trans closed the highway sending cars back West. We then had to spend the night in a hotel waiting for the highway to clear (this was supposed to be a one day trek). Dennis Dillon Nissan failed to successfully screw on the radiator fan, causing it to fall off and disengage the serpentine belt as well. This also resulted in loss of power steering. We submitted an invoice of our out-of-pocket expenses incurred during this experience, but Joe Mueller of Dennis Dillon refused to pay. More

We purchased a Mazda 2 from this dealer and negotiated the deal via email, telephone and fedEx'd contracts-- then flew in and picked up the car and drove back to Oakland, California. They made every step the deal via email, telephone and fedEx'd contracts-- then flew in and picked up the car and drove back to Oakland, California. They made every step as easy as it could be-- and their price was the lowest in the country (per AutoTrader search)!! Their new Mazda was the same price as a Hertz rental sales two year old Mazda in Oakland. More

Thank you so much John you gave us a deal we couldn't refuse!! We have been looking for a Chevy Silverado and it was the first truck we looked at! You gave us a car fax with history/owner of the vehicle refuse!! We have been looking for a Chevy Silverado and it was the first truck we looked at! You gave us a car fax with history/owner of the vehicle without me asking. You were honest with us showing your dealership had nothing to hide on the deal for the truck. This truck so far is the best vehicle we have!!! Thanks so much John for a wonderful deal. Merry Xmas with ur family! From the Barraza family More

Don't even think about trying a trade in here. I have a 2006 scion avg trade in of 5800, they offered me 3120 and wanted 2500 more down. Its really a rip off and total insult to anyone's intelligen have a 2006 scion avg trade in of 5800, they offered me 3120 and wanted 2500 more down. Its really a rip off and total insult to anyone's intelligence. Worst I have ever seen for trade. More

I called this dealership due to the fact i was looking to buy a brand new jeep. Jeep offers $500.00 to veterans and they had a jeep priced right so i was interested. I was told in order for me to qualify for buy a brand new jeep. Jeep offers $500.00 to veterans and they had a jeep priced right so i was interested. I was told in order for me to qualify for the sales price i either had to be a 20 year veteran retired, active duty or a real estate agent. I was told that i didnt qualify due to my status of only being a diabled veteran. I feel I paid my dues and served 4 years and got injured while on duty before i got discharged. I did try to reup for another four but was denied due to my disabilty I suffered while in. I guess serving and being injured while on duty isnt good enough to qualify for the discount. I ended up going to the jeep dealership over at Edmark super center and they not only gave me the discount but also thanked me for my service to the country! I will NEVER go to Dennis Dillon again and will tell as many people about how rude they were to me and how apparently they dont think being injured while on active duty is reason enough to qualify for the discount while other dealerships do! Shame on you Dennis Dillon dealership! It is because of ALL veterans that we have our freedom in this country! More

I have had great relationship with their service department. They truly listen and try to help solve the problems with my car. they also helped me repair my 04 sebring at a very trying time in my l department. They truly listen and try to help solve the problems with my car. they also helped me repair my 04 sebring at a very trying time in my life More

We had the great opportunity to meet TIM WURTZ at Dennis Dillon car dealership. We bought a 2007 Honda Odyssey and it is exactly what we had been looking for. We had gone to other dealerships and we were s Dillon car dealership. We bought a 2007 Honda Odyssey and it is exactly what we had been looking for. We had gone to other dealerships and we were so impressed with Tim. He was such a pleasure to talk with and did everything he could to make our car buying experience the best! He was very patient with us, and at no time did we feel pressured or uncomfortable when talking with Tim. He knew we had a certain budget we needed to stay in and he knew what car we wanted and helped us get a great deal, thank you so much Tim for everything. We will definitely be referring our family, friends, co-workers, etc. to go see Tim Wurtz at Dennis Dillion when they are ready to buy a vehicle. We will be visiting Dennis Dillion and Tim in the future when we are ready to buy again! More