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Dennis Sneed Ford

Gower, MO

4.6
1,544 Reviews

1046 SW 169 Highway

Gower, MO

64454

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Showing 1,544 reviews

July 01, 2020

I was in a bind to find a vehicle fast and was looking for several specific needs to be met and Rich at Dennis Sneed Ford fulfilled all those needs and got me a vehicle in a matter of days, which left me More

by jacksonb512
Recommend Dealer
Yes
Employees Worked With
Rich Sousa, Derrick Nolker, Lee Hockensmith
June 30, 2020

fraud on condition of the car I bought I bought a 2018 Mustang with 27,000 plus miles on it. At 29,000 plus miles the right front wheel started making noise. The car had a limited 12 month, More

by Phil
Recommend Dealer
No
Employees Worked With
Dave Campbell, Doran Malone, Lee Hockensmith
Jul 14, 2020 -

Dennis Sneed Ford responded

Phil, vehicle was sold as-is and passed all Missouri vehicle inspection requirements. You picked up the vehicle, drove it home to Mississippi, and nearly a month later and 2000+ miles take it to a dealer. This dealer suggests you need all kinds of things, which certainly included everything they possibly could tally up on a bill for you to purchase. We offered to cover reasonable cost of brake pads in order to help resolve the situation, this was no acceptable. Sorry you feel this we as we strive to build solid reputation. Contact me direct if you would like to further discuss. - Chad Sneed chad@sneedford.com 816-207-3673 x109

Jul 17, 2020 -

Phil responded

When I communicated the problem to your dealership i was told point blank that we didn't co-own the car, and there was never any offer from you to assist with repairs. And what are these required Missouri inspection requirements? They didn't catch the wear alert tab that was broken off the left front brake pad which would have alerted me that it needed pads before it ruined the rotor. Breaking the tab off was a quick fix wasn't ?

June 29, 2020

I really enjoyed the salesman that helped us. BARRON was super nice and very low pressure. He was able to answer our questions when ever any arose. All in all good environment to be in when purchasing a c More

by mzuber43
Recommend Dealer
Yes
Employees Worked With
Baron Washington Jr, Derrick Nolker, Lee Hockensmith
June 29, 2020

Worked with McKenzie Head. She was awesome! Best and easiest car buying experience I’ve ever had. She was thoughtful and engaging and did an excellent job for us! More

by rowlandmsw
Recommend Dealer
Yes
Employees Worked With
Derrick Nolker, Mckenzie Head
June 27, 2020

I always hate buying vehicles. I must say, this was actually relaxing and enjoyable. David White started the process. Baron Washington finished it. Love the truck. More

by CraigWhitacre
Recommend Dealer
Yes
Employees Worked With
Baron Washington Jr, Derrick Nolker, David White
June 27, 2020

The General manager called me on my cell about the slightly less than average purchase and experience review I posted the first time. He promised me two gifts cards for gas that, he claimed I received More

by cjgmez
Recommend Dealer
No
Employees Worked With
Rich Sousa, Lee Hockensmith
June 27, 2020

Dennis Sneed Ford did alright job. Transaction a little slow Dennis Sneed had car I was looking for. Sales person was friendly and answered all question. The only thing did not like was the language one of your More

by keithdreher2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Campbell, Austin Keithly
June 27, 2020

Easy to work with I had been talking with Mckenzie for a while about a new vehicle and she did a great job walking me through the steps, making sure I was happy, and ge More

by Manczuk18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Keithly, Mckenzie Head
June 27, 2020

Easy sales process and great staff! They answer all your questions and make sure you are happy and comfortable. This is our second purchase from Sneed Ford. Worth the drive from Des Moines! More

by nwood_1241
Recommend Dealer
Yes
Employees Worked With
Derrick Nolker, Dave Campbell, Lee Hockensmith
June 26, 2020

Think Fast and accurate description with smooth transactions performed professionally without any pressure. Purchased over the phone and had it delivered. More

by Deron Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sneed, Austin Keithly
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