Dennis Sneed Ford

Sales experience was not as good as the first. I asked for a price of second key for the car on three separate times on the day I bought the car from two different employees never got an answer. I asked a for a price of second key for the car on three separate times on the day I bought the car from two different employees never got an answer. I asked about features on the car I purchased never got answer other than I will check. I asked for key pad code on the door I was told it was I the glove box or manual or look up under the dash. I called back to state it wasn’t there could they look it up. I was told since I didn’t have a second key it would cost me $30. I called your competition in the city and they said they do it for free. My car wasn’t detailed but it was gases. McKenzie is sweet person but fell short of meeting our expectation s. More

Used Truck Buyer Wished they could have detailed the truck before I took ownership but was told detail person left that day early. Maybe could have given me we owe yo Wished they could have detailed the truck before I took ownership but was told detail person left that day early. Maybe could have given me we owe you detail work? More

The people I dealt with made it an easy and enjoyable experience. From sales to finance everything went as planned. The open and clear communication was a refreshing change when it comes to car dealershi experience. From sales to finance everything went as planned. The open and clear communication was a refreshing change when it comes to car dealerships More

Smooth efficient operation Mckenzie was great to work with. This was a smooth transaction -- no hassles. Austin needs to better understand that he is dealing with the public - Mckenzie was great to work with. This was a smooth transaction -- no hassles. Austin needs to better understand that he is dealing with the public -- his people skills need work. More

Everyone very friendly and knowledgeable. No haggling on prices or trying to upsale me. Gave me plenty of time to test drive and check out car features. Very satisfied prices or trying to upsale me. Gave me plenty of time to test drive and check out car features. Very satisfied More

Buying a car has never been fun, until this experience. In my past experiences buying vehicles, it was never pleasant. The sales person was always hovering around you, trying to tell you what options you ne In my past experiences buying vehicles, it was never pleasant. The sales person was always hovering around you, trying to tell you what options you need and want. Treating you like you haven't been researching a vehicle for the past month or more (because who goes to buy a car without researching). Then when it comes time to talk money and purchase the vehicle, they try to push extended warranties and everything else imaginable. When your done, you realize you have wasted the whole day, and the new vehicle you drive off the lot doesn't make you smile from ear to ear because you are worn out physically and mentally from all the malarkey you just endured. This was not the case at Dennis Sneed Ford. It was the complete opposite. Rich Sousa was my sales consultant, and he understood that I new what the car had to have equipped and what I could live without. He never pressured, gave me my space when looking over the inventory and was always promptly there when I did need questions answered. Financing was straight forward and there was no pressure when it came time to talk about extended warranties etc....The whole experience was a breath of fresh air, and for the first time ever, I drove a new vehicle off the lot with the biggest smile and was so very happy. I would recommend this dealership to everyone! Give them a chance to so you can drive a new vehicle home with a huge smile! You won't regret it! More

Great Customer Service Barron and the finance guys were very knowledgeable, friendly and helpful. A good experience. I would recommend to others. I am very happy with my Barron and the finance guys were very knowledgeable, friendly and helpful. A good experience. I would recommend to others. I am very happy with my vehicle. More

Excellent service!! Mr. Baron was very attentive from the moment we contacted the dealer. He was very patient and polite with my family and I. We will definitely return for another vehicle in the near future moment we contacted the dealer. He was very patient and polite with my family and I. We will definitely return for another vehicle in the near future. More

They delivered us a dirty car. Lack of communication. I was out of town buyer. The owner never returned call. Took pictures of the car when deliver. was out of town buyer. The owner never returned call. Took pictures of the car when deliver. More

It was raining at time of purchase and didn’t noticed the front tire were completely bald. Shouldn’t be legally sold with those tires front tire were completely bald. Shouldn’t be legally sold with those tires More