Dennis Sneed Ford

Terrible sercixe Our car has been in the shop here two times for the same issue, the engine dying and not restarting for about 20 min. The first time it sat there for Our car has been in the shop here two times for the same issue, the engine dying and not restarting for about 20 min. The first time it sat there for ten days because one tech was in schooling. Then we paid $338 for wires that were supposedly chewed. The way home that night it died again. We took it back the next day. The manager in the office was very rude and said we would have to pay for further to find out what it was. He said he had no clue what was wrong with it. We asked Kathy if we could talk to someone above the manager. We were told one of the Sneeds would call us back. Instead, the rude service manager did and he was very nice. However he hasn’t done anything g. The lady in the office, Kathy, was very nice. Although her customer service skills are excellent (manager is not), she has not been able to make this go faster. Our car has now been there another two weeks almost. They said they had to wait for a guy in warranty division to get back from vacation to approve paying them for a part to fix under warranty. All this time we have been without a needed vehicle. We asked them for a loaner car and were told none are available. We still do not have our car, nor do we know how much longer it will take to get the part in. They have a sign out front that says something like “of course we know how to fix them, we made them. “. Apparently this isn’t true. We have been so disappointed with this place. More

Great dealership and sales experience! Reached to Baron Washington about a quality used SUV. He showed me a 2016 Escape that fit my budget and needs. I will be back when I need another vehi Reached to Baron Washington about a quality used SUV. He showed me a 2016 Escape that fit my budget and needs. I will be back when I need another vehicle. More

Fantastic Everyone was so helpful. I knew what i wanted when i went and they helped me get it. They were really nice and i left with a car i love! Everyone was so helpful. I knew what i wanted when i went and they helped me get it. They were really nice and i left with a car i love! More

We were in and out in no time at all. We had a very nice guy that took us right to what we were looking for and gave us a good deal on our trade. We were very impressed by the way they tr We had a very nice guy that took us right to what we were looking for and gave us a good deal on our trade. We were very impressed by the way they treated us. The owner came out and thanked us for our business. Everyone there was very helpful. We really like Baron Washington he is the best. More

Excellent company answered all of our questions and great people to work with would recommend to friends and family thanks again love my new mustang convertible people to work with would recommend to friends and family thanks again love my new mustang convertible More

Great Experience for Austin Seever was great to deal with and was eager to work with our desires in purchasing our slightly used, new to use F150. His no-nonsense, no hig Austin Seever was great to deal with and was eager to work with our desires in purchasing our slightly used, new to use F150. His no-nonsense, no high pressure approach was just what we needed to insure that we were being treated fairly in the negotiation process. It was also nice to meet Dennis Sneed himself and assure us that if we needed anything or had questions, that they would gladly take of it. Thanks again Austin! More

Very Pleasant Experience. This was by far the best experience we have ever had purchasing a car. The salesmen were very respectful, knowledgeable and NOT PUSHY. Planning to This was by far the best experience we have ever had purchasing a car. The salesmen were very respectful, knowledgeable and NOT PUSHY. Planning to buy another vehicle next year and will definitely make the drive back to Sneed. Well worth it! More

AWESOME AWESOME AWESOMENESS!! Dennis couldn’t have made it any easier for me to get my Dream SUV! Baron my salesman was spot on!! I would absolutely recommend Dennis Sneed for anyo Dennis couldn’t have made it any easier for me to get my Dream SUV! Baron my salesman was spot on!! I would absolutely recommend Dennis Sneed for anyone who wants to be happy! Thanks! More

Excellent group to work with it! I was very pleased with everyone that I worked with while buying my ford truck! It meant a lot to me that the owner himself came up to me and introduc I was very pleased with everyone that I worked with while buying my ford truck! It meant a lot to me that the owner himself came up to me and introduced himself! I would definitely buy from them again! More

Worth the drive I was upside down on my trade, knew that going in and didn’t know if a deal would happen or not. I worked with Sabrina Davis who was patient as I made I was upside down on my trade, knew that going in and didn’t know if a deal would happen or not. I worked with Sabrina Davis who was patient as I made my selection and the persistence of Rick Moss wanting make a deal it happened. Many thanks to Sabrina and Rick for their hard work! More