Denton Chrysler Jeep Dodge Ram

The most excellent buying experience I’ve ever had. Tim Donahue is the best sales representative in DFW! It took almost a year from order to delivery and Tim was very patient and kept me up-to-date dur Tim Donahue is the best sales representative in DFW! It took almost a year from order to delivery and Tim was very patient and kept me up-to-date during the build process. He treats you like a friend and/or family member! I am extremely loyal to Stellantis and every vehicle I buy from here on out will be through Tim Donahue! More

Tim came in on his day off just to take care of me. I appreciate him so much for that! Such an easy and quick transaction. Thanks again Tim for everything! I appreciate him so much for that! Such an easy and quick transaction. Thanks again Tim for everything! More

Wow! What an amazing day at Denton dodge I was absolutely impressed and taken away by not only the excellent customer service by this fine establishment b What an amazing day at Denton dodge I was absolutely impressed and taken away by not only the excellent customer service by this fine establishment but overall satisfaction for simpler terms. I am so blessed that I was able to work with someone like Nicholas Adams! This guy is not only just knowledgeable but very family, friend, and individual needs orientated. Nicholas assisted me as if I was his only client of the day, for anyone who this is their first time purchasing a vehicle I highly recommend Nicholas Adams even if this is not your first time I can let you know that personally, Nicholas is the type of well-rounded guy that you want to hang out with after work, he is not just a salesman he is a legit friend that is not going to steer you wrong in fact this guy has your absolute best interest. Even if you are just coming in to look around I suggest you just add on Nicholas for the tag along for a more comfortable, enjoyable, and well-rounded experience. More

Great experience with Tim Donahue and the dealership! He made the whole process easy and answered all of my questions and concerns. He made the whole process easy and answered all of my questions and concerns. More

Tim took good care of me during the whole process, will defiantly send referral his way in the future. defiantly send referral his way in the future. More

I received quality customer service from beginning to end from Tim Donahue. The entire team from sales to finance were amazing. A++++ Dealership from Tim Donahue. The entire team from sales to finance were amazing. A++++ Dealership More

Cannot imagine a worse purchasing experience. From ghosting you during months to make up reasons for having canceled your order. It's been over a month and they still have not refunded the dep From ghosting you during months to make up reasons for having canceled your order. It's been over a month and they still have not refunded the deposit. I guess that's their real income souce More

Since this dealership changed ownership it has gone down hill. We have had two jeeps with two different problems. Each time I call the main number I am transferred to Service, who never picks up. Each time hill. We have had two jeeps with two different problems. Each time I call the main number I am transferred to Service, who never picks up. Each time I call the Service Dept directly, no one picks up. Twice now I have escalated this to Management which seems to be the only way to get their attention. Twice being told they are aware of the problem, and the most recent excuse is that the service desk is in Houston! My jeep has been there over one month with no updates on the parts since then. The parts came in only two days ago, and while I understand it's only been a short time, I have no confidence that they would have even called us. I expect a dead battery when I eventually do pick up the vehicle. Once they replace engine oil cooler I will not have do the extra work on the vehicle as I can no longer trust them. I will never use this dealership again for service. One major component of customer service is communication. This place has none. Would have given them zero stars if I could! Guess I'll take this review and paste it all over social media! rating their service in one word: Awful. More

I can’t say enough great things about these two gentleman, Keith Burbin & Jason Reese. I am an older woman who has never bought her own car. I had all the feelings…scared, nervous, anxious, and the gentleman, Keith Burbin & Jason Reese. I am an older woman who has never bought her own car. I had all the feelings…scared, nervous, anxious, and then some! These two sweet souls worked as a team to not only make me feel extremely comfortable and answer the million questions I asked, WITH PATIENCE, they also treated me like their own family. I feel like that’s something you don’t receive a lot in this day and age. If you are looking for a no hassle dealership, who TRULY knows the meaning of customer service, please reach out to them. You won’t be disappointed! A+++ ALL THE WAY. Way to go my new friends!! I’ll be back! ❤️, Samantha Montalvo More

First of all, Jordan is an amazing salesperson. We have no issues with sales, our issue is with the service department. We bought our new Jeep a week ago and immediately the tire sensors were not w We have no issues with sales, our issue is with the service department. We bought our new Jeep a week ago and immediately the tire sensors were not working. When we purchased the new Jeep,we had them switch the old tires and wheels over to the new one. So, we came back to get them to hook up our tire sensors. After 2 1/2 hrs of waiting, they come and tell us that the sensors don't match up. I can understand that,but what I do not understand is why we were not told this when we purchased the new one and tires and wheels were switched over!!!! So,a 1 hour job is now over a 3 hour job. We should have been told when they were switched over!! More