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Denton Mazda

Denton, TX

4.8
1,452 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,452 reviews

December 09, 2024

We originally leased a new CX70 PHEV model. Less than 24 hours after getting it home, we experienced some technical difficulties due to a dead/bad battery. Due to the unique technical differenc More

by jkillebrew228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Denton Mazda! Thanks again for the recommendation, and have an amazing day!

December 08, 2024

The employees were not friendly at all, not interested in the customer inputs/feedbacks/concern. Highly disappointed More

by Diksha Bafna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patsy
Dec 21, 2024 -

Denton Mazda responded

I want to express my gratitude for your review, and I sincerely apologize for the delay in my response. I’m truly sorry for the issue you encountered, and I view this as a valuable learning opportunity for us to address and prevent similar problems in the future. Your feedback holds great significance as we strive to enhance our services. If you have any further inquiries or require assistance moving forward, please don’t hesitate to reach out to me via the email address provided below. Thank you once again for bringing this matter to our attention. Jay Odom General Manager jodom@dentonmazda.com

November 26, 2024

Quick service, reasonably priced and good service coupons. Lobby is comfortable with drinks and snacks. More

by Mcp319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager.
Nov 28, 2024 -

Denton Mazda responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Always friendly staff even when it’s a busy day. Always up front about service and cost More

by Topherbri1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately do not have name handy
Nov 28, 2024 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

Best car buying experience ever…. Chris Garner and his team were excellent. Great OTD price and very fair value for a trade in. Excellent customer service in finance department with More

by D&D Taft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in finance
Nov 27, 2024 -

Denton Mazda responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2024

Took my Mazda for repairs the staff was very friendly and helpful. My service advisor Garold was the best and very knowledgeable with the recommendations given for services needed to my vehicle. Will defini More

by cynthialovato4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
Nov 23, 2024 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

I came in for a recall repair, and despite looking busy, everyone there was welcoming and kind! They got me in and out with the service and a complementary vehicle inspection in under an hour! More

by josiahw824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Herring
Nov 18, 2024 -

Denton Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

I recently bought my new Mazda cx 90 from Denton. I met the sales person Patrick Roberts who was really helpful in giving all the details related to the vehicle. He was extremely patient and was answ More

by Vikram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Denton Mazda responded

Hi Vikram, we're happy you found Patrick and Andrew to be so supportive during your experience here at Denton Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Denton Mazda very accommodating and excellent service with repairs. They have very friendly and informative atmosphere. Video of the repair I’m really impressed with. If buying another car in future More

by ljbrown63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls and I do not know name of service technician
Nov 12, 2024 -

Denton Mazda responded

Hi, thank you for taking the time to leave a review for us at Denton Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Everyone is so friendly. I was happy with the service. Liked the information about warranty. More

by karenkoiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Denton Mazda responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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