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Denton Mazda

Denton, TX

4.8
1,441 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,441 reviews

May 07, 2022

Denton Mazda contacted me out of the blue on a Tuesday evening to let me know that a CX-5 with the trim I wanted had just arrived on the lot. Unlike other dealerships, when I asked they were EXTREMELY up More

by jeckberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Denton Mazda responded

Jeckberg Thank you for posting the review on your recent purchase of your Mazda CX-5, your feedback is appreciated. Look forward to seeing you in our service department. Welcome to the Denton Mazda Family. Rick Wick General Manager Denton Mazda 214-676-0982 cell rwick@dentonmazda.com

April 30, 2022

Thank you Chris for your help! I love my new Mazda and would recommend Dentón Mazda to friends and family More

by Allace11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Denton Mazda responded

Allace Happy to hear that Chris and our Team was able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! Rick Wick General Manager 214-676-0982 cell rwick@dentonmazda.com

April 29, 2022

Compared to other dealerships in the area, Chris and Denton Mazda showed the best attitude and helped to buy a new car More

by SE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Denton Mazda responded

SE, Thank you so very much for choosing Denton Mazda for your new car purchase! We look forward to seeing you again! Rick Wick General Manager Denton Mazda 214-676-0982 cell rwick@dentonmazda.com

April 18, 2022

All around great experience! Yes, yes, purchasing a big-ticket item is always stressful... no getting around that. BUT... we felt very welcomed the minute we entered the dealer More

by Kellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Denton Mazda responded

Kellie, Thank you so very much! Chris does a Great job for Us! Welcome to the Denton Mazda Family. Rick Wick General Manager Denton Mazda 214-676-0982 cell rwick@dentonmazda.com

April 11, 2022

Best new car dealer pre-owned experience ever. Got a great deal on a starter car for our daughter. Our mechanic loved the car. Price was very fair. Tim and Paul were respectful, not high pressure, More

by CSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Donahue, Paul DeRosa
Apr 11, 2022 -

Denton Mazda responded

CSC, Thank you so much for this wonderful review! We truly appreciate your kind words and business! Rick Wick General Manager 214-676-0982 cell rwick@dentonmazda.com

April 04, 2022

Chris Gardner and Jeannine made this the easiest and best sales expierence buying a car! More

by jennywild1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie
Apr 04, 2022 -

Denton Mazda responded

Congratulations on your new car! Thanks for the review and kind words for Chris and Jeanie.

Apr 05, 2022 -

Denton Mazda responded

Jenny, Thank you for the purchase from Denton Mazda and we look forward to your continued business with us. Welcome to the Denton Mazda Family! Rick Wick General Manager 214-676-0982 cell rwick@dentonmazda.com

March 26, 2022

They were extremely helpful and so genuine! Overall best experience I’ve had over any car dealerships. They explained everything to me and were 100% honest. More

by Kaitlin Ketchey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Denton Mazda responded

Kaitlin Thank you for for taking the time and providing the review about your New Mazda purchase. Rick Wick General Manager 214-676-0982 cell rwick@dentonmazda.com

March 11, 2022

Have you ever been ghosted by a car dealership after getting approved for the purchase of a car? Well I have experienced this at Denton Mazda and wanted to let everyone know. I had a very new salesman More

by SGH49ERS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Grady, Jason Reese and I think the sales manager is Keith Barbin.
Mar 14, 2022 -

Denton Mazda responded

SGH49ERS, I am very sorry to hear that this was your experience with our Pre-Owned Sales Department. I have forwarded your concerns to our two Sales Managers Don and David for review. If you have a moment, I would love to learn more. I am unable to pull any information based on your username. Please reach out via email or phone at your earliest convenience. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

Mar 14, 2022 -

Denton Mazda responded

Thank you for taking the time to speak with me this morning. I have forwarded all of the notes I took from our conversation to the Pre-Owned Sales Management to look into. Someone should be reaching out to help answer your questions! Lessa Popham

Mar 14, 2022 -

SGH49ERS responded

Leesa, it was so nice talking to you. It’s nice to find someone actually willing to talk to me. I do look forward to hearing from someone about what happened. Sherri

Mar 15, 2022 -

Denton Mazda responded

I was informed that someone called and spoke to you yesterday. I apologize again for the breakdown in communication! Please let us know if we can assist any further. Lessa Popham

Mar 15, 2022 -

SGH49ERS responded

Yes, the General Manager called and talked to me and apologized. I do appreciate that, but I texted Jason this morning, to tell him that I don’t feel comfortable going through with the purchase. I appreciate you too, thank you for talking to me.

March 09, 2022

On this last Monday I went in just looking for potential options. Little did I know they had exactly what i wanted. Chris directed me right towards it! He was very helpful, attentive and just overall kind. More

by Ashtyn Worsham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Denton Mazda responded

Ashtyn, Thank you so much for this wonderful review and recommendation! I am happy to hear that we had the right Mazda to suit your needs and that you enjoyed working with Chris! We hope to see you again for Service! Until then, take care! Rick Wick General Manager 214-676-0982 cell rwick@dentonmazda.com

March 01, 2022

Chris was great, got paperwork together fast, gave priority to my timetable and everything worked out as it should. Highly recommend Chris. More

by Stephen W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Denton Mazda responded

Stephen, Thank you very much for the wonderful review and recommendation! We do hope to see you again! Take care until then! Rick Wick General Manager 214-676-0982 cell rwick@dentonmazda.com

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