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Denton Mazda - Service Center

Denton, TX

4.6
539 Reviews

539 Reviews of Denton Mazda - Service Center

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May 22, 2025

Great deal on oil change. Courteous and prompt. The wash was good. Go there every time for service on the Mazda More

by Mleerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
May 24, 2025 -

Denton Mazda responded

Hello, thank you so much for your positive comments about Denton Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Denton Mazda is the best dealership in Dallas area. The service department is professional and courteous. More

by Kay Moorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lessa Popham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Denton Mazda responded

Hi Kay, thank you so much for your positive comments about Denton Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

The service is wonderful and helpful. We have at least 4 cars from them and have always felt like family. The only problem is the call center that is off campus. They need better training More

by tx.yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls,- service department
May 19, 2025 -

Denton Mazda responded

Hi, we regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me so we can work toward a resolution. Jay Odom General Manager jodom@dentonmazda.com

May 16, 2025

Garold was very pleasant to work with. He explained what they were doing & they were done within 2 hours. He also explained about my tires & when the next oil change would be due. Coul More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold Snyder
May 19, 2025 -

Denton Mazda responded

Hi Donna, thank you for your kind review; we are happy to pass along your comments to Garold here at Denton Mazda! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Honest, friendly service. Fair prices. My service advisor Garold is the best. Highly recommend them More

by walfishsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
May 17, 2025 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with Garold! Thanks again for the recommendation, and have an amazing day!

May 12, 2025

Denton Mazda has always taken great care of me. They are very helpful and explain what is wrong. More

by Lcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Gonzales and Xavier
May 15, 2025 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2025

I have received extremely good care & attention at this dealership. From the time that I purchased the car & felt respected by the salesman to today when I took the car in for its first oil change, they m More

by lwhitten2717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy and Junior
May 13, 2025 -

Denton Mazda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Denton Mazda. If you have any further questions, please don't hesitate to reach out!

May 08, 2025

The waiting area is very clean, comfortable, & accommodating. The staff are welcoming friendly and supportive. More

by karenjoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Denton Mazda responded

Hi, we are so happy to read such a great review about Denton Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

I got an oil change today. I had an appointment and I was in and out in about an hour. My car was cleaned and washed. Good service with a smile. More

by Terry Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier and Patsy
May 10, 2025 -

Denton Mazda responded

Hi Terry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2025

When I picked ip the Madza on April 22, 2025. The Battery was dead, the service Guy that I went to get, only jumped the battery, he said that it was sitting in the Sun for a couple of days. He as More

by chris.a.kilgore
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Patsy Ingalls
May 06, 2025 -

Denton Mazda responded

Thank you for reaching out regarding this incident. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. (kerakat@group1auto.com). I’m sorry for the inconvenience you faced regarding this situation. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at (kerakat@group1auto.com). Your cooperation will help us resolve this issue. Kal Erakat General Manager Denton Mazda