Dependable Chrysler Dodge Jeep Ram

Recall Service Led to More Problems and Refused Follow-Up Service. I brought my 2024 Jeep Wrangler 4XE in for a no-start condition and active recall work. The dealership completed the recall software upda Service. I brought my 2024 Jeep Wrangler 4XE in for a no-start condition and active recall work. The dealership completed the recall software update and determined the 12V battery had failed. I was surprised to be told the battery replacement would be my responsibility, as the vehicle is not even two years old and the no-start occurred alongside known electrical recall issues. After pickup, the infotainment screen was completely inoperable. There was no issue with it when I brought it in. And I was quoted an additional charge to replace it. I initially declined. Realizing that I could no longer control radio, GPS, climate, etc. I felt trapped. I later accepted a reduced repair quote for the infotainment issue, but after leaving an honest negative review about my experience, the dealership informed me in writing that they would no longer service my vehicle moving forward. Retaliating against customers for honest public feedback is deeply unethical and made an already frustrating situation much worse. I appreciate the recall work being completed, but I am still dealing with ongoing expensive concerns tied to the vehicle and the service experience. More

if i could put no stars i would. very disappointed in the whole experience. never again! very disappointed in the whole experience. never again! More

Fantastic experience from start to finish. Derek made us feel like family. Everyone worked quickly and efficiently throughout the process. Would definitely recommend this dealership to family Derek made us feel like family. Everyone worked quickly and efficiently throughout the process. Would definitely recommend this dealership to family and friends! More

Salesperson Alex was fantastic. He was knowledgeable and patiently helped me set everything up before I left the dealership. Great quality service. He was knowledgeable and patiently helped me set everything up before I left the dealership. Great quality service. More

Quick eady straightforward love the vehicle. I highly recommenf. Great service communication and professionalism. A+ I highly recommenf. Great service communication and professionalism. A+ More

Great costumer services, really honest people, friendly management, they make it easy for the costumer to understand the purchase Thank you very much management, they make it easy for the costumer to understand the purchase Thank you very much More

I got a fair deal on my new Jeep Grand Cherokee while trading in my 2018 Jeep Grand Cherokee. I like the brand, this is my ninth Jeep! trading in my 2018 Jeep Grand Cherokee. I like the brand, this is my ninth Jeep! More

Wonderful dealership with first-rate customer service. Our salesman, Alex, was wonderful! Very knowledgable about the product and attentive to our many questions. We would highly recommend this dealers Our salesman, Alex, was wonderful! Very knowledgable about the product and attentive to our many questions. We would highly recommend this dealership to everyone! More

I would recommend this dealership to anyone looking for a new Ram or Jeep I had a great experience buying new Ram or Jeep I had a great experience buying More

Friendly, helping people to benefit customers and owners, I hope be sincerely with the price and service. I hope be sincerely with the price and service. More